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Morris-Jenkins

13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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Morris-Jenkins Reviews (%countItem)

Jonathan is my hero! My family was freezing because I had the wise idea of installing my own thermostat... Thankfully, superman came to the rescue (without the cape). Much appreciate how Jonathan not only knew what to do, but is a super nice guy. Thanks!

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

I always love the professional friendly service we receive. Thank you Chris for great service.

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Great service

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Very satisfied, on time, professional

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Sadie is very thorough, and takes the time to educate the customer. This is truly appreciated!

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Jonathan was punctual, professional and very pleasant. He provided a lot of information and attention to detail. I so appreciated his taking the time to explain the work that he was doing and answer my questions. He was great in all aspects and provided excellent customer service.

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Jimmy M and Thomas were great. They were all professional courteous and knowledgeable and got me back up and running. The communication was outstanding from calls texts and email I felt like I was in the know and in control of how I needed service at all times. It let me know my parts were ordered, asked me what times were convenient, who was coming and what time they'd be there. It seemed seamless even when I jumped to different communication modes through the whole service. And then a call from the tech. Quality work and best in class hospitality and customer service. Well done! Thanks!

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technicians' supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Steven did a great job on our annual A/C checkup today. Very thorough review and cleaning of everything, and explained various things we could do to improve our system performance.

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Steven G was my technician today for my spring check up . He did a very thorough job cleaning my AC unit and checking all components of my system. I found him to be both personable and knowledgeable, answering all the questions I had. This technician made me glad I purchased my HVAC systems from MJ. I look forward to requesting him by name for future service but it's been my experience that all of your techs do a fantastic job! Thank You for living up to your promises.

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Bryan was courteous and knowledgeable. He appeared to love his job which was evident by the enthusiasm he showed when explaining the results of his inspection of our heating system.

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Mark arrived right on time. He was courteous and respectful of our home as he serviced our units. We have been Morris Jenkins customers for 19 years, and we appreciate the consistent quality of service we have received.

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being Priority Advantage Members!

Michael F did an awesome job, efficienctly
explaining everything, 5 stars!

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Had my first priority advantage service today and Mitch did an awesome job! Kept me updated as he was going and even took time to give my dogs some of the attention they were begging for. Will definitely be requesting him next time!

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

My technician, Jason, was extremely professional & courteous. He even put the clean filters in for me! I've been a Morris-Jenkins fan forever, & am proud to be a Priority Advantage member!

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Technician showed at residence promptly. Introduced himself and shook my hand. Reviewed assignment and went to work . Mr C was professional, courteous, and engaging. Upon completion of the service he took the time to answer my questions and share additional additional information about caring for my ac/heating unit. He answered questions about his company and specifically the plumbing segment as I wanted to know if those services were available to me in ***. I bought my ac combo pack from Morris Jenkins 6 years ago and signed on for their priority service membership. I haven't dealt with a more professional organization in my 70 years on this planet. I would and have recommended Morris Jenkins to anyone that asked about them. Kudos again to Jason C.

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Jon was my technician and he answered all of my questions patiently and thoroughly ! I would prefer for him to always be our tech !!

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

We received the same outstanding service as in the past even though we had a new technician . Your recipe for customer service is outstanding and I wouldn't change it any too soon . Our AC and Heating units are relatively new so I would not anticipate any problems but again the folks answering the phone and the folks showing up at the door to review the unit are doing a remarkable job.

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Very professional service. Very knowledgeable.... Owen explained everything and gave us repair options. Very friendly.

Morris-Jenkins Response • Mar 25, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Absolutely exceptional service as usual. Josh did an excellent job and was very friendly and professional. Thank you so much!

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Very nice professional technician, appreciate his work and his kindness in also changing the battery in my smoke detector.

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

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Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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+1 (704) 357-8522

Web:

morrisjenkins.com

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