Morris-Jenkins Reviews (%countItem)
Morris-Jenkins Rating
Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279
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+1 (704) 357-8522 |
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morrisjenkins.com
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Replacing heating and cooling units is not something that I really look forward to doing. But when the need is apparent it is great to fill like you are working with a good team. From the technician (Seth) who explained my issues and needs, and then Specialist (Dennis) who presented my options and choices. And finally (Jeremy and Terry) who in a clean, quiet and extremely efficient way removed the old equipment and installed the new. Each person doing their job in a very professional manner.....Thanks guys.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the management team and directors for review and commendation of all the employees involved. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!
Great service!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!
Our Service Technician, Bud, was very professional and knowledgeable. Bud explained all of the current issues with my water heater and gas regulator. He gave me options and gave me time to make decisions. Bud gave me excellent service. Thank you!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Thank you Michael! Michael left nothing unchecked during our spring inspection. He went above and beyond by bringing to our attention a possible future problem in our attic that had nothing to do with the Morris Jenkins inspection. I really appreciated the video and photos that showed what was needed to keep our air conditioner running as it should. He was very professional, courteous, and our lab just LOVED him too!!!!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!
Mike W performed our spring service. He was very courteous and professional, and he took the time to demonstrate several features and maintenance tasks upon my request.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!
Extremely friendly individual I loved having him at my house! He even took my garbage out for me
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Chris assisted with estimate for new water heater purchase/install - courteous, knowledgeable and professional - offered all options and recommended the best solution (vs. simply 'pushing' for the most expensive one. This company has taken care of our families for years and always do a great job.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!
I just had a new water heater installed and drain snaked . I was very pleased by the service technicians sent to do the Job . They went right to work . Answered and explained any questions I had . Samuel P and Justine M did a great job on the install and Will B took care of the drain problem . They were all professional and knowledgeable . I am very pleased with the job they did and this company .
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumbing team's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!
polite,courteous and professional.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Dylan was a great help as are all of the reps who have serviced our home heat pumps, etc.
He was very courteous, and we welcome him to our home any time you send him out.
Thanks
God bless
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Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Mark N always friendly and professional
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Great service! Got an appointment for the next day when I called!
Jimmy was prompt, prosfedsional and gave some good advice.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Great!
Thank you for your valuable feedback! Your comment regarding the service you experienced has been forwarded to our management team for review. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!
Jeremy T. did an excellent job. He was a pleasure to deal with.
He was friendly, respectful, and polite. As Seniors, we don't
often get this treatment. We enjoyed having him in our home.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
I have been using Morris-Jenkins for heating and air conditioning for many years and am very satisfied with the service. The regular maintenance twice a year has kept our system running and in great shape. The technician Stephen is excellent. He is always very careful and is proactive in pointing out any issues that might cause a problem in the future. I have a high degree of trust in Morris Jenkins and recommend the company warmly.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!
Jimi was our service representative. He was very knowledgeable and did a great job explaining repairs needed. He gave me payment options and was patient while explaining the benefits of each. Overall great experience and will recommend to others in the future.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Pete was great even starting with his initial call letting me know he was expecting to be on time and asked, up front, where he should park. Parking is always an issue here and it's not clear where visitors (or work vehicles) should park. He greeted me with a very good disposition and thanked me for letting Morris Jenkins provide services and then he made sure he was parking correctly.
He then explained what he'd do and where and estimated how long he expected it would take him. Pete always used shoe covers when inside even though my floors aren't too clean.
He finished about when he estimated, explained what he did and found which this visit found things in good shape. As he was wrapping up, he thanked me again for using Morris Jenkins.
This was a good bi-annual visit and Pete's customer service made it that much better.
Thanks
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!
Great service from Jonathan W. He was professional , very friendly, efficient and "on time" for the appt. I appreciate a company that does a great job and cares about their clients!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Very thorough and walked us through the issues with our A/C multiple times to make sure we understood our options. Awesome customer service.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Morris Jenkins is simply the best. David D has been my technician of choice for almost a decade and Morris Jenkins my source for all HVAC needs for over 40 years.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!