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Morris-Jenkins

13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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Morris-Jenkins Reviews (%countItem)

We just had our gas water heater replaced, and also had an in-line water filter installed. Abraham, and Anthony were here for most of the day, and were very professional, and did excellent work. They were very helpful in explaining things as they went. All work areas were very clean, and they left everything in great shape. Thank you!

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumbers' supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Paul is great! A true professional. He takes his time and does not rush through the appointment. He explains his completed work and answers all of my questions. Most importantly, he is not a salesman.

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Morris Jenkins sales, service, and the installation team are the greatest. Everyone that came to my home were very professional, very courteous, and worked hard to get the problem resolved. I will always stay with Morris Jenkins. I can count on them rain or shine. Thank you.

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the managers and directors for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

We had a horrible plumbing leak this past weekend and called Morris Jenkins. Russ H was lead on the crew and did a wonderful job. He was very knowledgeable and thorough! Even went overtime as he knew this was a stressful situation for us in which we couldn't use our home. He explained everything done and was a trusted advisor.
Thanks Russ!

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Russ H was phenomenal! Our daughter and son in law experienced extensive plumbing issues in their home. Complete re-plumbing of the entire house was required. Russ communicated and explained everything. He worked long hours and on the weekend to get the job done! Excellent work and a caring person that was wonderful to work with in a stressful situation.

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

The service is what got this score. I feel Sadie was honest and upfront and tried everything she could to fix it using the most effective and affordable options. She was very knowledgeable and took the time to explain everything to me as best she could.

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Alan A and John P replaced my attic A/C this week. They were professional, friendly, and very efficient. They were very careful to leave their work areas clean upon completion. Very grateful for the top quality work and friendly interaction.

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for the valuable feedback! Your comments regarding the service you experienced have been forwarded to the installation team's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Pete performed the service for 3 houses for us. He was friendly, knowledgeable and very helpful. He is the type of MJ rep that I have come to expect and why I stay with MJ.

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

I had Dalton B. and Scott S. out this afternoon to replace one of my HVAC units and I could not have been more impressed by their service. From the time they arrived until they left, they did everything they could to make the process as painless as possible. Before they arrived, we had a downpour that left the ground wet and muddy, which despiite that, it looked like they were never in the house, let alone pulling out an old HVAC unit and installing a new one. The entire job was done in less than four hours, including clean up and hauling away the old equipment. Both made sure that the work was done with perfection and gave me a walk through to show me how to work the new system before leaving. I can't imagine that there are better technicians than these two guys and if I ever needed work done again, they are who I would want to do the work, hands down!

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the installation team's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Larry R did an excellent job of adjusting my tankless water heater so the three showers and tubs in our house now have hot water for as long as I want. Since the water heater was not installed by Morris-Jenkins (Larry knew it was not the kind they install ) and I couldn't find a receipt for the installation I also decided to have Larry clean the water heater the next day. My husband recently passed away; so I am having to handle many house-related decisions for the first time. Larry was wonderful about explaining the details, answering my questions, and did a great job of getting my plumbing running the way it should. He was very professional, punctual, and friendly. I am happy to recommend Larry and Morris-Jenkins to anyone who needs a great plumbing specialist.

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Andrew was great!

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comment regarding the service you experienced has been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

We have been happy with Morris Jenkins' services as a whole, but especially want to share how impressed we are with HVAC technician Tousont S. We have opted to have him service our HVAC equipment since his very first visit to our home. He is professional yet friendly and personable, as well as super thorough and knowledgeable. He recently performed yearly inspection/maintenance on our A/C units and we were faced with some big decisions regarding repair vs replacement. I felt like the advice he gave was genuine and what he would do for his own home and family. Grateful for a go-to company who hires stellar employees like Tousant!

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Where do I start? I called Morris-Jenkins on Thursday to get someone to come out and look at my old ac unit. Turns out it would be cheaper to get a new one. Jeff came out and gave me a quote and when I told him I would have to wait to save for a down payment, Jeff's manager told him to go ahead and he'll honor what I was approved for. I was installed with a brand new HVAC system the next day. When I say everyone I mean everyone I spoke with, from my original first call to the installers are super nice and they treat you like family and talk to you like you've known them for years. I wouldn't go with anyone else.

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the managers and directors for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

What great service - Chris arrived when he said he would. Was courteous and efficient. He explained his diagnosis of my HVAC issues and the options I had for resolving them.
Chris is a real asset to your organization. I would be glad to have him work on my system if needed in the future.
Thanks

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Everyone from Morris-Jenkins did a fantastic job but I must say my favorite was Russ H. His quality of work is comparable to none and he answered all of the many questions I had. It's because of people like him that I choose to use Morris-Jenkins.

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

I called Morris-Jenkins for a water issue in my crawl space. Larry, the plumber they sent, did a remarkable job. He took his time to find the cause of the problem and then showed me several other things that had been done improperly by a previous contractor and what could be done to remedy them. He then worked late in order for everything to be done that day so that we would not be inconvenienced with another visit. Just great service and great customer care. Thanks Larry.

Morris-Jenkins Response • May 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Evan was very professional. He kindly explained the situation we were facing, answered all of our questions and quickly and effectively resolved the issue.

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Jimmy did an amazing job when doing our AC tune up for the season. Jimmy is very friendly and knowledgeable about everything. I would recommend his service to anyone in this area. Really enjoyed it and hope he can be our tech on our next visit.

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

What can I say about Morris Jenkins. We have yet to have a bad experience with the service, call support or anything. Yes, I will admit that they are a little bit higher on their products, but you do get a wealth of knowledge and experience with them. Our recent tech Damon, was very professional courteous and a pleasure to work with. He was well received by our 2 Shepards, so that speaks volumes. If you really want a high quality product, service & a company that stands behind their work, look no further. And, the way they treat their techs & associates should be an example for all. Thank you Mr. Jenkins for all you do & for having a great company.

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Chris is a great example of how to treat a customer right! He was courteous and efficient. Y'all have won me as a customer for life! Thank you!

Morris-Jenkins Response • Apr 15, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

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Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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+1 (704) 357-8522

Web:

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