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Morris-Jenkins

13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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Morris-Jenkins Reviews (%countItem)

John was very prompt and efficient.
After completing my summer maintenance check and reviewing what was done, he asked me if I needed my filters and smoke detector batteries changed, which was great.
Thank you John for being so personable.
Great job!!!!!

Morris-Jenkins Response • May 13, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Hunter was great! He explained everything to us. He told us why our ac wasn't working, and what we need to do to fix it properly. He also offered temp window units if the temporary fix doesn't last. He was super friendly and really seemed to care about our family being comfortable.

Morris-Jenkins Response • May 23, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

I'm a new home owner and know very little about the AC Unit. My air had been out for 5 days. Bobby did an amazing job explaining everything and getting my unit up and running in no time! I actually just complained of being cold. (Lol). He was extremely knowledgeable. Thanks for the amazing customer service from the beginning to end! Great experience!

Morris-Jenkins Response • May 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Mr. Ross was very professional, friendly and informative!!!

Morris-Jenkins Response • May 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Dalton and Scott were so professional!! They called when they were on the way, did an amazing job, was very respectful and courteous all day! I only wish they could come back when our unit is ready to be serviced! I'd highly recommend this team to anyone!! I'm so glad we called this company! Thank you so much!!

Morris-Jenkins Response • May 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the installation technicians' supervisors and manager for review and commendation Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Ryan was very friendly, personable, and efficient. He's welcome back anytime!

Morris-Jenkins Response • May 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Andrew was great--very knowledgeable, friendly, and honest. Keep up the great work, Andrew and Morris-Jenkins!

Morris-Jenkins Response • May 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Great experience with the installation of our new AC!

Morris-Jenkins Response • May 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the installation technicians' supervisors and manager for review and commendation Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

As usual, Morris Jenkins delivered professional, valuable service. Though the work was more extensive than I had planned, I am happy knowing it was done with most valuable skills and quality. Sarah, Larry, and another customer service member addressed our plumbing needs as efficiently and effectively as possible. Appreciate the kind, friendly service and as always, a job well done.

Morris-Jenkins Response • May 02, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumbers' supervisors and manager for review and commendation Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

I, Joseph F am writing this review specifically in regards to the service that Jason C at Morris Jenkins has provided me at my primary residence and also some rentals that I own. Time and time again Jason has done a fantastic job! I am extremely happy with the work that he has done for me and he is one of the main reasons I continue to use Morris Jenkins. He is extremely knowledgeable and has always taken the time to explain things and answer any questions I might have. Thanks again Jason for the great work you have done for me!!!

Morris-Jenkins Response • May 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

I called about a plumbing issue I was having and Morris-Jenkins sent Chris V to my home.
Chris was professional, knowledgable, and a hard worker. He checked out my home for possible reasons for my problem. He then explained to me each and every aspect of my situation and proceeded to repair my problem. Morris-Jenkins is fortunate to have a person of Chris' caliber representing their company. When my next plumbing problem occurs I'm requesting Chris!

Morris-Jenkins Response • May 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Each and every person we dealt with was courteous knowledgeable friendly and a total professional. Wish all companies had a staff like this. I would give them ten stars if possible

Morris-Jenkins Response • May 13, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the management team for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

As a first time customer , I was very I mpressed the professionalism and the amount of time Eb took in conducting the initial review of my heating and cooling system. He arrived on time and was very thorough in conducting the inspection and going over his assessment with me. He pointed out the things that I can do to improve airflow or ensure proper airflow. We will definitely use Morris Jenkins and their technicians for our routine inspections.

Morris-Jenkins Response • May 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Mark is very professional and courteous. Work was done in timely fashion and was excellent. He explained all that was done.

Morris-Jenkins Response • May 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Michael was very professional and courteous. He clearly communicated the process. I appreciated the care he took to make sure my floors stayed clean. Thanks!

Morris-Jenkins Response • May 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

I called MJenkins at 10:30am after calling 3 other highly rated companies. All 3 didn't have availability's today, but had some late tomorrow or the next day. So, with that I decided to take an appointment tomorrow with a competitor at 3-5. At this point, I remembered someone I know that said, MJenkins also shows u when you need them. I asked the competitor to hold my appt, but I was calling MJENKINS to check their availability. To shorten my Long Story. Rick from MJENKINS showed up a few minutes after 12:00, performed diagnostics on my HVAC unit, found the issue, explained it, showed it to me, & then gave me the options for them to replace my part. Rik completed the install, made sure my unit was running properly, & my discharge temperature was efficient. I must say, sometimes I feel the prices are a little steep for some work these techs perform, BUT, my schedule is full, I have little time for anything, & that good piece of mind I just got was so worth it. Now I'm not knocking the other companies, I'm just letting you all know that they were timely & efficient. Oh yes, I cancelled my 3-5 for tomorrow.

Morris-Jenkins Response • May 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Chris S" was professional knew problem and solution.Unclogged drain ,vacuum water and glued joints not glued.Went beyond his job to fix other drain issues.

Morris-Jenkins Response • May 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

We were very impressed with our service technician today. He arrived as scheduled and completed the diagnostics in a reasonable time period.
We have a maintenance contract with Morris -Jenkins and will continue to have one. The company is honest and does a complete job whatever the issue may be.

I am very sorry that I have failed to give the technicians name as he deserves a great deal of credit for making my day easier!

Morris-Jenkins Response • Apr 29, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Outstanding experience! Installed new a/c and furnace and I hardly knew the guys were here. And when we spoke, they could not have been more courteous. 10 out of 10!!!

Morris-Jenkins Response • Apr 29, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the installation team's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Oh boy.... I say it every time one of your techs make their visit and that is "You are the best." I'm sure I'll say it the next time also. Daniel R hasn't been with MJ too long but his knowledge of my A/C, his mannerism, his smile, his professionalism makes me believe he will be a big asset to your organization for many years to come. I really appreciate all MJ does for me and other family members to assure us we will be with care free heat and A/C all seasons long.
One more thing, Daniel made my A/C unit look brand new before he left.
Thank you Daniel. You are now the best. Keep up the excellent work.

Morris-Jenkins Response • May 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

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Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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+1 (704) 357-8522

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