Morris-Jenkins Reviews (%countItem)
Morris-Jenkins Rating
Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279
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+1 (704) 357-8522 |
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morrisjenkins.com
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The Tech that serviced our A/C unit was very polite, professional and on time. A/C unit looks brand new and is working nicely. Very happy with the service that was done.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Very knowledgeable and straight forward.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Super efficient and informative
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Jay S performed our Spring service today. He is a very impressive young man. He not only represents himself and Morris Jenkins professionally, but he is extremely knowledgeable in his work. It was a pleasure doing business with Jay.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
I have never dealt with a company so friendly and well informed.First technician to show up , Andrew diagnosed our problem and explained all our options on a late Friday afternoon. Soon thereafter came Martin who explained costs choses. We signed and early Saturday morning Burton and Josh came for our installation. Both were very professional and completed installation with minimal inconvenience. All in all a very professional operation. I am now waiting for another crew to arrive and install our new water heater.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the organization's management and directors for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Very knowledgeable and polite.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Tyler H is a awesome tech! Very professional and we'll spoken! He did a great job!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Kevin P was very professional and did a thorough job.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Thorough, professional and patient service by Mitch!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
We had a great experience! I am female and used to service who come to our house speaking down to me or saying things like, "You can let your husband know that...". I experienced nothing like that and was so pleased with our technician, Johnny. He was so friendly with our dog and kids. He thoroughly explained everything!
I love that Morris Jenkins has flat rates and doesn't charge per hour. We are now members because of this positive experience. Thank you!!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being Priority Advantage Members!
Christine C and Bryant S were top notch at their respective jobs! Both were very professional while being quite personable! Their customer service skills were impeccable! They were very knowledgeable and thorough in their explanations of the conditions they found and how the issues could be resolved. This was our first experience with Morris-Jenkins, and we could not have been more pleased with the service! Thank you, Christine and Bryant!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumbers' supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Wonderful service from the very first phone call. Jon was very knowledgeable and discovered the problem quickly and was especially helpful and patiently
Answering my many questions.
Rtoo
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Both Mark and Rob were very professional and knowledgeable. I would recommend them both to any of my friends and neighbors.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technicians' supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
The crew (Dalton B and Scott S) who installed our new A/C and furnace were quick, professional and very respectful. I highly recommend trusting Morris Jenkins' team for all of your home heating and cooling needs!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the installation team's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
I was warmly greeted by your plumbing professional, Eddie C.
He presented his business card and introduced himself.
After putting on his shoe covers, he came in and we discussed my problems.
We discussed my concerns and he proceeded to take a look at each item.
My main problem was the continuous running of the toilet after flushing it.
Once Eddie discovered the problem, he explained everything that was needed to resolve the problem, including the costs associated with it.
He went about handling each issue and made certain to ask me if I was satisfied with the work and results.
He also pointed out a potential problem with my hot water heater which is located in the laundry room. I am thankful for the heads up on this!
I appreciate his friendly, courteous and professional service.
Thank you.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
They seem to do good work but seem a bit expensive and always trying to upsell you. They do come out in an emergency when you need them.
Thank you so much for your valuable feedback!
We regret your dissatisfaction with our pricing. In requesting a service to your home, you are paying for much more than just a technician, tool, and a part or repair. You are paying for the entire delivery system which requires a substantial amount of time, money and equipment. Our pricing is in line to provide excellent customer service and emergency service for our valuable customers.
If our technician discovers a potential problem and fails to disclose it and the problem occurs, we would be remiss for failure to disclose it. It is the same with products or services to improve the system's efficiency or longevity. We want our customers to be knowledgeable about every potential problem with their system and everything they can do to increase the life of the system.
Again, thank you for your feedback.
I understand what you are saying. I am on a fixed income and I can't afford to spend more than necessary and buying extras I don't really need. I appreciate you catching problems before they happen and the speedy service when something breaks down, which is how I started using you guys, to begin with. We also have to pay for all those TV commercials.
Our heat pump was installed very quickly without causing a lot of disruption of our schedule or time. They did a good job installing it and explaining how the thermostat worked. We look forward to many years of comfort from the use of it.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the installation team's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Thomas was excellent. Superb customer service and very informative about everything he was going to do.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Always outstanding professional friendly service.
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!
Zach and Erick were great! They arrived right on time and were very courteous and professional. The areas they worked in were left very tidy. We are very happy with our choice!
Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the installation teams' supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!