Morris-Jenkins Reviews (%countItem)
Morris-Jenkins Rating
Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279
Phone: |
Show more...
|
Fax: |
+1 (704) 357-8522 |
Web: |
morrisjenkins.com
|
Add contact information for Morris-Jenkins
Add new contacts
ADVERTISEMENT
Installed a new unit for us. Very professional from start to finish.
Hi ***
Thanks for letting us know you had a great experience with our HVAC Install team.
- MJ
Morris Jenkins employees are professional, friendly, and knowledgeable. In addition to his normal shoe protection, my technician wore a mask and gloves so that my family could feel safe. Blake was an excellent person to work with and we are completely satisfied with the results achieved!
Thank you so much for taking the time to leave us a review. We're so glad that Blake took the time to ensure that he wore the proper equipment to make sure that you are safe during this pandemic. It feels amazing to know that you are comfortable having us in your home ð???
JaQuan kept me informed of what he was doing during the entire visit. He was knowledgeable and very professional!
Hey*** Thank you for this wonderful 5 star review! We're so happy that JaQuan took such great care of you, and that he was very profession! Thank you for choosing Morris-Jenkins!
Terry L was very helpful and resolved our issues very quickly. He was patient with what seems like my 1 million questions and provided me with various options to resolve my issue. I would most definitely recommend Terry and MJ!
Hey *** That's awesome! We're so happy that Terry took great care of you! Thank you for choosing and recommending Morris-Jenkins!
Allen O'*** was my technician and he did a great job!
Hey ***
Thanks for sharing your review of Allen. Glad you enjoyed him!
- MJ Team
Thank you Terry L for arriving promptly and eliminating any issues with my water service. I called at 7:00am and he showed up around 1pm, just as scheduled. He methodically eliminated issues and wrote up a report for me to present to CLT Water to resolve my billing issue. Thankfully HE FOUND NO LEAK I AM RESPONSIBLE for! The issue is with CLT! What a relief! He was professional and kind when I was expecting the most negative results, and cried. Even during the quarantine, he had an upbeat and positive demeanor. I HIGHLY RECOMMEND Terry L at Morris Jenkins! THANK YOU!!!
Hey*** Thanks for your review, we're so glad to hear that Terry was prompt, fixed your issues, wrote up a report, and found no leak that you're responsible for. We're so happy to hear that he gave you great news and relief. Thanks for choosing us and for sharing your experience.
Technician Jon W serviced our system. He was friendly, personable, and efficient. We were very please with his work. I would not hesitate recommending the services of Morris-Jenkins.
Hey ***
Thanks for leaving such a great review for our tech Jon!
So happy to hear he was able to provide you with exceptional service.
- The MJ Team
Great spring AC maintenance checkup! Serviceman, Dylan, was on time, pleasant and efficient! I have used Morris Jenkins for well over 10 years, I have never been disappointed in their service!
Hey *** We love to hear that Dylan did such a great job on your A/C visit. Mr. J told me...always to be on time! We appreciate you being such a long time member of the Morris-Jenkins family! ð???
THIS PLACE IS A JOKE $12000 quote $4000 job 0 stars
Hey ***
We ae so sorry to hear that you did not have a good experience with us. We can have a supervisor reach out to you to talk about any of your concerns about pricing. Please email us at *** with the best way to contact you so that we can reach out to you as soon as possible.
We truly apologize that you had a negative experience with us.
Morris-Jenkins Customer Service
Always on time. Great service. Never pressured into services I don't need or want.
Hey *** Thanks you so much for this wonderful review! We appreciate you!
Ray S was amazing! He was very professional and explained (in terms I could understand!!) what needed to be done. I was beyond amazed at the efficiency that Ray showed when he fixed a problem I had.
Hey*** We absolutely love to hear that you had such a great experience and that Ray was able to get your problem fixed quickly and efficiently. We want you to be knowledgeable about the systems in your home as well, thanks for choosing Morris-Jenkins!
Travis was great! He was very knowledgeable and he did the best job ! fast! He explained all he did and recommended everything for our needs!
Hey ***
Thanks for taking the time to share your great experience with Travis.
We are happy he was able to take care of you.
- The MJ Team
Knowledgeable technician and efficient with his work and explaining services.
Hey ***
Thanks for leaving us a review. We're glad that the technician that came to help you was knowledgeable and efficient. We truly appreciate your businessð???
Adam was excellent. He was Courteous, punctual, knowledgeable and professional
Hi *** We appreciate you taking the time to leave us your positive feedback about Adam! Thank you for choosing Morris-Jenkins :)
Jonathan was the technician that came to do spring/summer service. He was great, very polite (even in the times with COVID19).
Hey *** We appreciate the five stars! ð?? We're glad that Jonathan took care of you during your AC service. Thanks for choosing Morris-Jenkins!
Morris-Jenkins should give Clint a big raise. He diagnosed my leak, fixed it, and explained exactly what I need to do next to get the water damage repaired. Clint was perfect. He's also a really nice guy.
Clint explained that Morris-Jenkins sends their technicians out one job at a time. This is so much better to serve individual customers.
Can't wait to see how good the heating and air maintenance people are.
Thanks Clint!
Hey ***
Thanks for leaving such a great review of Clint. Glad he was able to fix your leak and get you all taken care of!
- The MJ Team
Technician Jeremy S came and went gently. He did a great job and showed great care.
Hi *** Thank you for the five stars. We're so glad to hear that Jeremy came and went gently, gently! We appreciate you taking the time to share your experience with us!
I called to have a new garbage disposal installed. Rachel G came to install the disposal only to find that there might be some electrical complications, so she called Mike E to come to take a look at the electricals to make sure everything was OK before installing the disposal. Both Rachel and *** were very knowledgeable, friendly and professional. They answered all my questions (and I had a lot) and chatted with me while they worked (which I really appreciated). Rachel not only installed my disposal, but she also fixed my toilet. Mike also changed out four electrical outlets and changed the batteries on both my fire alarms after fixing the electricals for the disposal.
I am extremely happy and grateful to both Rachel G and Mike E because I called Morris-Jenkins to install my disposal but they did a whole more than that. In the course of several days, they fixed my disposal, my alarms and the lights in my kitchen and pantry, which saves me the time and frustration of trying to find a separate electrician and plumber.
THANK YOU both! I really appreciate everything that you did and I will definitely call on Morris-Jenkins for other plumbing issues in the future. I have been a priority member for several years now and will continue my membership as I am extremely satisfied with the service and every one of the associates that I have met.
Thank you *** for taking the time to leave us such an awesome and detailed review! We're more than happy to hear that Rachel and *** came to look at everything and make sure it was okay before installing the disposal, answered all of your questions, changed everything out, and that you are happy with the services that we provided. Thank you for choosing us and for sharing your experience. We'll always be here for your HVAC and plumbing needs! :)
I made a service call to close a gas line on an Old HVAC with heat pump. I was ignorant of what I really needed, but Pat educated me with class and dignity of the proper way to fix the issue. He is just good at what he does, he explains this well and answers questions thoroughly. It was rather refreshing that Morris Jenkins sent a rep that is as good as advertised.
Hey *** We're so glad that Pat was informative and professional during your recent appointment with us. Than you for choosing us! We will continue to be here for you!
Dan called explaining he would be he was ok and would be wearing PPE( mask, gloves, shoe covers). Protocol per Mr. J, informed Dan I am a nurse and understood.
Came out and continued to provide exceptional quality and customer service as always. Cudos to Dan and Mr. J for keeping us healthy and safe at home!