State Farm dropped our vehicle coverage, saying that my wife had too many issues in My wife had an accident and state farm made separate claims on this without our knowledgeThe coverage has been dropped and through all my research I have found that they did this and it is causing all my insurance inquiries to be over $400/month because they all pull from a common data baseOther companies have told us about this triple claim that is not right and that only state farm can correct itI have spent that passed two days constantly trying to remedy this but state farm won't resolve this
In State Farm Bank after numerous phone calls to make sure that I had the information correct, told me that they would work with me on a loan due to the car being a lemon and Chrysler buying it back Once the process of buying another car was purchased they would not follow through with that what they said in combining two loans This in turn caused the lemon vehicle to go back to be sold at auction instead of the bank receiving the pay off amount minus the negative equity from Chrysler Once SFB did not follow through with what they said they would do, I had to surrender the vehicle and it was auctioned causing them to get less If they had just worked with me like they said they would do, they would have received their money, but instead they did not and now I am being penalized for them not following through with what they said they would do When I call they tell me they don't have the documentation Their phone calls are narrated and recorded, but yet at this time they
I've a state farm auto insurance policy for or so yearsI had an accident on 05/03/and the claim was filedIn brief, the first call state farm made was that the car was repairableThereafter they made a second call after few days and told me that after second evaluation the car is a total loss and I accepted itSo they sent the the check and documents to my local insurance agent where I where I went and picked up my check and gave her my car title and signed as instructedI was on the way to the bank to deposit the check and state farm calls me saying, the car is repairable so we will not pay you the money and we will put the payment on hold/stop because they have to pay me ~15K & the body shop ~10K as they started the repair which is too muchThey processed the total loss of my car and told me to give back the rental vehicle soon so I started looking at other cars to buyAt this point, they stopped my payment on the check I deposited and the title is with the insuran
(Complaint entered by Cleveland, Ohio Revdex.com staff - LST) In March of 2017, Consumer received a letter saying she lent her Chrysler to someone named Erica Evans and that person was allegedly involved in an accident in Richmond Hts The letter said that Consumer was responsible for $ However, Consumer has no knowledge of a Chrysler and does not have any cars in her name
State Farm Bank - has violated x USC by continuing collection activity after a cease and desist and USC by failing to report complete and accurate information to credit reporting bureausThey have also failed to provide written proof of debt requested in correspondence sent to the company via FDCPA letters and CFPB complaints for not responding to our requests
I have hail and wind damage to my roofState Farm acts in bad faith and just sends adjusters out to ignore damageWhile CLEARLY my roof needs to be replaced and many roofers have been here and submitted their estimates, State Farm doesnt see the damageMy ceilings are ruined, they dont see that eitherIf you have a policy with State Farm, you might as well wad it up and throw it in the garbage can because thats what it is worthDeny, delay, scream, fight, anything but helpThese guys are the worstIf you have them as an insurance company GET RID OF THEM AS FAST AS YOU CANCONTACT THE INS BOARD IN YOUR STATE AND LET THEM KNOW WHAT STATE FARM IS DOINGDO NOT LET THEM GET AWAY WITH THEIR BAD FAITH PRACTICES
State Farm has sent me [redacted] nonrenewal notice of my auto insurance due to supposed issues with my driving record, specifically accident 12/29/and accident 10/07/ What can I do to appeal this decision? My agent is referring me to seek insurance from his son, which seems suspicious The first accident was due to weather conditions, according to the police report State Farm found me partially at fault for the other accident (fender bender in a parking lot where we both backed into each other pulling out of our parking spots I have been with State Farm for many years, faithfully paying my premiums Product_Or_Service: Auto Insurance Account_Number: XXX-XXXX-F07-59D-
They were absolutely amazing for usOur car got totaled a couple days before Christmas, so the claim we filed understandably took a few days to get startedBut once it was started, it only took them days to finalize everything and pay it offCustomer service was great and our local agent is amazingSo happy to have State Farm
I Have the problem with that Agent or the entire company State Farm because month ago increase my Insurance car policy I saw past another months that agency inrease againt my Insurance car I spoke my situation the Lady only tell me is because charge me dollars monthly that is charge that amount for medical and attorney expences why I don't no but every month is the same problem I need some person helping my I call State Farm Company no vary give me any answer I don't see my Insurance car policy decrease I saw is Increase any months
I have two vehicle and a home covered by insurance with this business Four years ago I moved to Texas and set up coverage I recently found out from the office that my year old daughter was primary on both vehicles I am the policy holder and was not set as a primary on either of my vehicles I am a Realtor and have been to the office to determine if I had enough coverage and no one ever mentioned that I was not the primary driver on the vehicle They tell me that it is my responsibility to check my policy and are taking no responsibility for setting it up incorrectly At this time they are willing only to refund a few months of coverage in which I was billed wrongI can't even imagine what would have occurred if I had had an accident in this vehicle
On the night of 11/30/my basement flooded due to the sub-pumpImmediately, we called a plumber and spent $to install and replace a new sub-pumpWe also went out and bought a dehumidifier and shop-vac to help reduce the water damageOnce the plumber was finished we called our State Farm Agent that evening and told him what occurredHe indicated that he would put in a claim and that someone should be calling within the next daysTwo days passed and no callsSince there was no direction from our insurance company we decided we could no longer wait and ripped out the carpet ourselves due to the smell and the potential damage that could accumulate if uncheckedOn Monday, a State Farm representative finally returned my messages The representative stated that S [redacted] will be out on 12/and that an adjustor will come out on Friday On Tuesday S [redacted] is a no show and so I have to call again S [redacted] is schedule to come out before the adjustor; someone from S [redacted] comes but doesn't bother knocking on the door and leaves even though someone was homeThe State Farm representative told us that the adjustor couldn’t come out until S [redacted] finishedFinally on 12/S [redacted] r shows up and bring the necessary equipment to help reduce the moisture and the State Farm adjustor will be out 12/between 10-The day arrives for the adjustor to assess the damage but a no showI called the other adjustor twice to see what happenedI didn’t receive a call until 2:indicating that the adjustor that was schedule to be at my house had a family emergency and I needed to rescheduleThe earliest that the “new” adjustor would be the following Wednesday! Fine When the State Farm adjustor arrived on 12/he was not coordinal and his decorum was lackingI knew that this wasn’t going to be goodHe assessed the basement but only focused more on the walls were the sub-pump and furnace room are locatedHe kept indicated that if water were coming from the walls then State Farm would not cover anythingI tried to explain that the water came from the sub-pump not workingIgnoring me, he continued on with possible foundation issues and showing old wet marks on the brick walls around the sub-pump, washer and dryer, and furnace roomAgain I explained, the sub-pump broke and that is how the basement flooded (the walls weren’t bleeding out water causing inches or more in less then hours!)I knew he already had his mind made up and that he was looking for any excuse for the insurance company not to give us coverageThe adjustor asked me to email our pictures of the basement and send them to the Fire Claims, that our claim would be reviewed, and the earliest we should hear a response would be on 12/I sent in the pictures that evening but also indicating my displeasure with how everything has been handled since 11/I was tired of going through different agents/representatives and getting nowhereI wanted someone from managementAfter sending the email I get a call from our agent “Jon” with a managerWell come to find out our claim had been closed without us being informed and the reason why we were getting a call is because of my emailThey are reopening our claim and sending out a different adjustor on 12/I am very irate with this company and the lack of communication, customer service, and performanceThank God it is a flooded basement and not my entire house! Furthermore, thank heavens my son took the initiative to rip out that carpet because it would have been a lot worseNevertheless, the slow response (19+ days!) is beyond frustratingI missed two days of work because of State Farm and S [redacted] I would not have been this upset if things were handled betterFrankly, my eldest son thinks I have been too nice and maybe he is rightWe shall see what happens tomorrowEven though the review gives it a one star, in reality it’s a zero
I purchased a vehicle so I could get around, as a caregiver My client has appointments to meet, she is 24/care so What ever vehicle we get I must make sure it's a 100% Minus wear and tear, our vehicle was chk out by dealer, And other establishments Carx, gunn Honda, and serviced, And passed inspection, and discount tires , no leaks underbody excellent all done between August and November 2016, on November 8,going down Wilderness oaks with the right away, raining, State Farm client Coming out of a shopping center slam me off the Main Street Into on coming traffic coming the opposite direction, my vehicle came to a Stop, very hard hit, dash cam caught it all, she was on the cell phone, she admitted she was at fault, story changed when mother showed up, the officer stated to her she was at fault He had the right away, when I spoke with State Farm, the representative stated that our stories does not match up, I flipped out, there protecting there client, police report was Made, that night, my car is drivable, but front wheel whopping This is my only transportation, explain to repNightmare Begin, the blame game, where to take the car, not on our list What is on your list, we can't tell you, your not our client, cancellation, done by State Farm, adjusters not showing up Sorry you fell throu the cracks, we paid $in rental Your not getting another rental car, we're not fixing this and Racket pinion was damage doing the accident, now the vehicle Has leaks cause by the accident, State Farm say your vehicle is old and too many miles, I said regardless the age or mileage Your responsible for all repairs, you can't pick and choose what to repair, that's not right, you send them a supplement Document times and they lose them all, certified mechanic Sent them in, rep brown told me we had already made our minds up before seeing the vehicle, so they wasted our time Said one thing and did other, denied replacement parts, and the turn around and approved it, playing games, and State Farm caused a lot of delays, the adjuster only look at external Parts of the vehicle, not internal, both fans were damaged, a short in the vehicle, windshield fluid sprayer not working, not fixed yet, lost paper work when I requested the chk for damages, State Farm took responsibility to fix my vehicle Now there not, seal are broken and we have leaks, the more You drive the car, thing are getting worse, why the games I am not responsible for the accident, I am old school, you hit My vehicle, you took responsibility, fix it, if you can't fix it, replace it no bull in between, Inwhich we are getting, I am sure There client are smiling we are notWe are p [redacted] because our vehicle has not been restored back to the way it was before 11-8-6:pm State Farm plays dirty, unprofessional, when office is closed you have nice people When office is open rudeness there rudeness should be directed toward there client for being on the cell phone and lying to cover thing up, we are the victims here, and being Treated like crapIf I could rate case on going we are having to drive my vehicle with the leaks, short, and broken Fans, 4-20-7:45a on going case days a week, we lost the paper work, you have to resubmit it again what a dam hassle no one should have to go thou this, I am not the one who crap on State Farm, I was honest and up front, and I Blow my cool, because of what there doing to us, not right It should not come out of our pockets and it has, out of pocket $expenses, unable to cook due to on going case $1,expense, hope to recover it all, etc State Farm has caused us hard shipped by being unprofessional and not fixing Internal parts caused by accident
On 9/2/added my husband to my current insurance policy at the [redacted] Agency in Albuquerque, NMI specifically requested that our information be on the same accountThe agency insured me that they would combine our information by the next bill cycleMid September I contacted the customer service line (after hours) and the CSR informed me that the information had not been combined at that time, and they had not sent information to the lien holderThey sent a request to my local agent, to check on the progressCalled back end of October (after multiple call since mid September) and spoke to another CSR she stated that she filed a corporate complaint and that I would hear back from someoneI never heard back from anyoneI called again 11/and spoke to CSR in escalations who sent another corporate complaint (Ref#: [redacted] ) and she said that I should hear back from someoneI called in on 11/and spoke to another CSR in escalations I explained to him that nothing
On may 7th, 2018, State Farm withdrawed $from my account against my knowledge/consentI had a payment plan with my agent already set up and state farm just took it from meThen I contacted my agent and they got chase to reverse the chargeNow on june 5th, chase took the $from my account stating it was not fraud even though I put in a fraud claimNow chase will not give me my money back and I have no money for the rest of the monthThis whole thing started with state farm committing fraud against meSo now I need state farm to reimburse methis is their faultNote that I am not blaming my agentThis was out of her hands
I have been a customer for State Farm for the past yearOn October the th I was in an accident and my car was totaled I called State Farm and told them that my car was totaled and I no longer had a carState Farm took my money for October however since my accident was in October I didn't know if I should still pay the full payment that was due the of OctoberSo that's money was goneI called and to them look my car is totaled I have no vehicle please cancel any withdrawal from my accountSo in November the they took money out of my account againWhen I called they said they would return the they took outWell January I received a check for I would like to know what happened to the rest of my moneyWhen I call I have to wait days later to get a responseThey have no problem taking my moneyI'm only asking for what I'm owedI work hard everyday.I will not go back to them Product_Or_Service: Insurance Account_Number: [redacted]
State Farm declared my daughters vehicle a total loss January 6, On January and February they debited my account a total of $for insurance payments .This was done despite the fact they were informed previously via email and via phone several times to cancel this insuranceI contacted State Farm Customer service number as well as the local office on February regarding a refund and have since sent several emails to the local office regarding this matter and I have yet to be refunded
I had collisions and States Farm is showing collisionsI tried to correct it but they keep hanging up on me.( Agent Brain) I tried to report misinformation to State farm but they kept ignoring me They reported collisions that never happened in my Insurance and I have tried severally to make them remove it but they refusedStating that it does not matter that it will not affect meBut I want it taken out from my record because I want another insurance company.I tried again and Agent Brain kept hanging up on meI need correct information in my History not misinformation that to them does not matter
Payment date 15th every monthPolicy was cancelled 8/22/16, days after payment was receivedPayments still drafted in Sept Incorrect refund policy was for a Mazda without a lienQuoted $Payments continuously increased8/22/16- Purchased 2nd car and was quoted $for both carsI cancelled the policy the same day 8/22/8/22/16-Agent Matt Dubyoski ask for a copy of my new policy and did not cancel the policy as requestedHe made a note to back date the cancellation for some reason9/14/-I called to confirm the policy was cancelled and it wasn't9/15/State Farm drafted another payment after I cancelled the policy9/16/I called Matt Dubyoski and alerted him to the draftHe said the draft was made in error and that the billing department would be reversing the draft and depositing it back into my account as well as sending me a check for the prorated policy for August and he would follow up with me the same day9/no follow up, 9/20/I
Filed a claim on 8/6/with them, as my car was hit but their insured person preventing me to close my door making it not drivable (Also, since it rained for almost a week straight and my door wont close, the seat is ruined) It has been days and they STILL have not sent out an adjustor to look at the damage, which means my car is not able to be worked on and the water is still currently soaking in my seat I have spent hours on the phone with customer service, no one can help me and have basically told me I just need to "wait it out"I went to get a rental car, was told I was could only get a sedan (I drive a SUV) and I had to pay $ This is the worst insurance company I have ever dealt with, and I work in the field! Customer service is terrible and I feel they did nothing to help me since I am not the insured personMy insurance company suggested not going through them, as my rates would go up so I was forced to deal with state farmThis accident was not my fault, but eve
I have it set up so this company can withdraw from my account each and every month to pay mine, my wife's and one brother's life insuranceIt has been this way for a number of years, yet here in November I get threatening letters from them to cancel our life insuranceThis despite the fact they can take their payment from my bank account and I have proof on my bank statement they took out of my account for October's and November's paymentTheir reasoning for wanting to cancel our life insurance is they claim they did not get just one payment NovemberLike I already wrote I have proof on my bank statement I made November's payment
State Farm dropped our vehicle coverage, saying that my wife had too many issues in My wife had an accident and state farm made separate claims on this without our knowledgeThe coverage has been dropped and through all my research I have found that they did this and it is causing all my insurance inquiries to be over $400/month because they all pull from a common data baseOther companies have told us about this triple claim that is not right and that only state farm can correct itI have spent that passed two days constantly trying to remedy this but state farm won't resolve this
In State Farm Bank after numerous phone calls to make sure that I had the information correct, told me that they would work with me on a loan due to the car being a lemon and Chrysler buying it back Once the process of buying another car was purchased they would not follow through with that what they said in combining two loans This in turn caused the lemon vehicle to go back to be sold at auction instead of the bank receiving the pay off amount minus the negative equity from Chrysler Once SFB did not follow through with what they said they would do, I had to surrender the vehicle and it was auctioned causing them to get less If they had just worked with me like they said they would do, they would have received their money, but instead they did not and now I am being penalized for them not following through with what they said they would do When I call they tell me they don't have the documentation Their phone calls are narrated and recorded, but yet at this time they
I've a state farm auto insurance policy for or so yearsI had an accident on 05/03/and the claim was filedIn brief, the first call state farm made was that the car was repairableThereafter they made a second call after few days and told me that after second evaluation the car is a total loss and I accepted itSo they sent the the check and documents to my local insurance agent where I where I went and picked up my check and gave her my car title and signed as instructedI was on the way to the bank to deposit the check and state farm calls me saying, the car is repairable so we will not pay you the money and we will put the payment on hold/stop because they have to pay me ~15K & the body shop ~10K as they started the repair which is too muchThey processed the total loss of my car and told me to give back the rental vehicle soon so I started looking at other cars to buyAt this point, they stopped my payment on the check I deposited and the title is with the insuran
(Complaint entered by Cleveland, Ohio Revdex.com staff - LST) In March of 2017, Consumer received a letter saying she lent her Chrysler to someone named Erica Evans and that person was allegedly involved in an accident in Richmond Hts The letter said that Consumer was responsible for $ However, Consumer has no knowledge of a Chrysler and does not have any cars in her name
State Farm Bank - has violated x USC by continuing collection activity after a cease and desist and USC by failing to report complete and accurate information to credit reporting bureausThey have also failed to provide written proof of debt requested in correspondence sent to the company via FDCPA letters and CFPB complaints for not responding to our requests
I have hail and wind damage to my roofState Farm acts in bad faith and just sends adjusters out to ignore damageWhile CLEARLY my roof needs to be replaced and many roofers have been here and submitted their estimates, State Farm doesnt see the damageMy ceilings are ruined, they dont see that eitherIf you have a policy with State Farm, you might as well wad it up and throw it in the garbage can because thats what it is worthDeny, delay, scream, fight, anything but helpThese guys are the worstIf you have them as an insurance company GET RID OF THEM AS FAST AS YOU CANCONTACT THE INS BOARD IN YOUR STATE AND LET THEM KNOW WHAT STATE FARM IS DOINGDO NOT LET THEM GET AWAY WITH THEIR BAD FAITH PRACTICES
State Farm has sent me [redacted] nonrenewal notice of my auto insurance due to supposed issues with my driving record, specifically accident 12/29/and accident 10/07/ What can I do to appeal this decision? My agent is referring me to seek insurance from his son, which seems suspicious The first accident was due to weather conditions, according to the police report State Farm found me partially at fault for the other accident (fender bender in a parking lot where we both backed into each other pulling out of our parking spots I have been with State Farm for many years, faithfully paying my premiums Product_Or_Service: Auto Insurance Account_Number: XXX-XXXX-F07-59D-
They were absolutely amazing for usOur car got totaled a couple days before Christmas, so the claim we filed understandably took a few days to get startedBut once it was started, it only took them days to finalize everything and pay it offCustomer service was great and our local agent is amazingSo happy to have State Farm
I Have the problem with that Agent or the entire company State Farm because month ago increase my Insurance car policy I saw past another months that agency inrease againt my Insurance car I spoke my situation the Lady only tell me is because charge me dollars monthly that is charge that amount for medical and attorney expences why I don't no but every month is the same problem I need some person helping my I call State Farm Company no vary give me any answer I don't see my Insurance car policy decrease I saw is Increase any months
I have two vehicle and a home covered by insurance with this business Four years ago I moved to Texas and set up coverage I recently found out from the office that my year old daughter was primary on both vehicles I am the policy holder and was not set as a primary on either of my vehicles I am a Realtor and have been to the office to determine if I had enough coverage and no one ever mentioned that I was not the primary driver on the vehicle They tell me that it is my responsibility to check my policy and are taking no responsibility for setting it up incorrectly At this time they are willing only to refund a few months of coverage in which I was billed wrongI can't even imagine what would have occurred if I had had an accident in this vehicle
On the night of 11/30/my basement flooded due to the sub-pumpImmediately, we called a plumber and spent $to install and replace a new sub-pumpWe also went out and bought a dehumidifier and shop-vac to help reduce the water damageOnce the plumber was finished we called our State Farm Agent that evening and told him what occurredHe indicated that he would put in a claim and that someone should be calling within the next daysTwo days passed and no callsSince there was no direction from our insurance company we decided we could no longer wait and ripped out the carpet ourselves due to the smell and the potential damage that could accumulate if uncheckedOn Monday, a State Farm representative finally returned my messages The representative stated that S [redacted] will be out on 12/and that an adjustor will come out on Friday On Tuesday S [redacted] is a no show and so I have to call again S [redacted] is schedule to come out before the adjustor; someone from S [redacted] comes but doesn't bother knocking on the door and leaves even though someone was homeThe State Farm representative told us that the adjustor couldn’t come out until S [redacted] finishedFinally on 12/S [redacted] r shows up and bring the necessary equipment to help reduce the moisture and the State Farm adjustor will be out 12/between 10-The day arrives for the adjustor to assess the damage but a no showI called the other adjustor twice to see what happenedI didn’t receive a call until 2:indicating that the adjustor that was schedule to be at my house had a family emergency and I needed to rescheduleThe earliest that the “new” adjustor would be the following Wednesday! Fine When the State Farm adjustor arrived on 12/he was not coordinal and his decorum was lackingI knew that this wasn’t going to be goodHe assessed the basement but only focused more on the walls were the sub-pump and furnace room are locatedHe kept indicated that if water were coming from the walls then State Farm would not cover anythingI tried to explain that the water came from the sub-pump not workingIgnoring me, he continued on with possible foundation issues and showing old wet marks on the brick walls around the sub-pump, washer and dryer, and furnace roomAgain I explained, the sub-pump broke and that is how the basement flooded (the walls weren’t bleeding out water causing inches or more in less then hours!)I knew he already had his mind made up and that he was looking for any excuse for the insurance company not to give us coverageThe adjustor asked me to email our pictures of the basement and send them to the Fire Claims, that our claim would be reviewed, and the earliest we should hear a response would be on 12/I sent in the pictures that evening but also indicating my displeasure with how everything has been handled since 11/I was tired of going through different agents/representatives and getting nowhereI wanted someone from managementAfter sending the email I get a call from our agent “Jon” with a managerWell come to find out our claim had been closed without us being informed and the reason why we were getting a call is because of my emailThey are reopening our claim and sending out a different adjustor on 12/I am very irate with this company and the lack of communication, customer service, and performanceThank God it is a flooded basement and not my entire house! Furthermore, thank heavens my son took the initiative to rip out that carpet because it would have been a lot worseNevertheless, the slow response (19+ days!) is beyond frustratingI missed two days of work because of State Farm and S [redacted] I would not have been this upset if things were handled betterFrankly, my eldest son thinks I have been too nice and maybe he is rightWe shall see what happens tomorrowEven though the review gives it a one star, in reality it’s a zero
I purchased a vehicle so I could get around, as a caregiver My client has appointments to meet, she is 24/care so What ever vehicle we get I must make sure it's a 100% Minus wear and tear, our vehicle was chk out by dealer, And other establishments Carx, gunn Honda, and serviced, And passed inspection, and discount tires , no leaks underbody excellent all done between August and November 2016, on November 8,going down Wilderness oaks with the right away, raining, State Farm client Coming out of a shopping center slam me off the Main Street Into on coming traffic coming the opposite direction, my vehicle came to a Stop, very hard hit, dash cam caught it all, she was on the cell phone, she admitted she was at fault, story changed when mother showed up, the officer stated to her she was at fault He had the right away, when I spoke with State Farm, the representative stated that our stories does not match up, I flipped out, there protecting there client, police report was Made, that night, my car is drivable, but front wheel whopping This is my only transportation, explain to repNightmare Begin, the blame game, where to take the car, not on our list What is on your list, we can't tell you, your not our client, cancellation, done by State Farm, adjusters not showing up Sorry you fell throu the cracks, we paid $in rental Your not getting another rental car, we're not fixing this and Racket pinion was damage doing the accident, now the vehicle Has leaks cause by the accident, State Farm say your vehicle is old and too many miles, I said regardless the age or mileage Your responsible for all repairs, you can't pick and choose what to repair, that's not right, you send them a supplement Document times and they lose them all, certified mechanic Sent them in, rep brown told me we had already made our minds up before seeing the vehicle, so they wasted our time Said one thing and did other, denied replacement parts, and the turn around and approved it, playing games, and State Farm caused a lot of delays, the adjuster only look at external Parts of the vehicle, not internal, both fans were damaged, a short in the vehicle, windshield fluid sprayer not working, not fixed yet, lost paper work when I requested the chk for damages, State Farm took responsibility to fix my vehicle Now there not, seal are broken and we have leaks, the more You drive the car, thing are getting worse, why the games I am not responsible for the accident, I am old school, you hit My vehicle, you took responsibility, fix it, if you can't fix it, replace it no bull in between, Inwhich we are getting, I am sure There client are smiling we are notWe are p [redacted] because our vehicle has not been restored back to the way it was before 11-8-6:pm State Farm plays dirty, unprofessional, when office is closed you have nice people When office is open rudeness there rudeness should be directed toward there client for being on the cell phone and lying to cover thing up, we are the victims here, and being Treated like crapIf I could rate case on going we are having to drive my vehicle with the leaks, short, and broken Fans, 4-20-7:45a on going case days a week, we lost the paper work, you have to resubmit it again what a dam hassle no one should have to go thou this, I am not the one who crap on State Farm, I was honest and up front, and I Blow my cool, because of what there doing to us, not right It should not come out of our pockets and it has, out of pocket $expenses, unable to cook due to on going case $1,expense, hope to recover it all, etc State Farm has caused us hard shipped by being unprofessional and not fixing Internal parts caused by accident
On 9/2/added my husband to my current insurance policy at the [redacted] Agency in Albuquerque, NMI specifically requested that our information be on the same accountThe agency insured me that they would combine our information by the next bill cycleMid September I contacted the customer service line (after hours) and the CSR informed me that the information had not been combined at that time, and they had not sent information to the lien holderThey sent a request to my local agent, to check on the progressCalled back end of October (after multiple call since mid September) and spoke to another CSR she stated that she filed a corporate complaint and that I would hear back from someoneI never heard back from anyoneI called again 11/and spoke to CSR in escalations who sent another corporate complaint (Ref#: [redacted] ) and she said that I should hear back from someoneI called in on 11/and spoke to another CSR in escalations I explained to him that nothing
On may 7th, 2018, State Farm withdrawed $from my account against my knowledge/consentI had a payment plan with my agent already set up and state farm just took it from meThen I contacted my agent and they got chase to reverse the chargeNow on june 5th, chase took the $from my account stating it was not fraud even though I put in a fraud claimNow chase will not give me my money back and I have no money for the rest of the monthThis whole thing started with state farm committing fraud against meSo now I need state farm to reimburse methis is their faultNote that I am not blaming my agentThis was out of her hands
I have been a customer for State Farm for the past yearOn October the th I was in an accident and my car was totaled I called State Farm and told them that my car was totaled and I no longer had a carState Farm took my money for October however since my accident was in October I didn't know if I should still pay the full payment that was due the of OctoberSo that's money was goneI called and to them look my car is totaled I have no vehicle please cancel any withdrawal from my accountSo in November the they took money out of my account againWhen I called they said they would return the they took outWell January I received a check for I would like to know what happened to the rest of my moneyWhen I call I have to wait days later to get a responseThey have no problem taking my moneyI'm only asking for what I'm owedI work hard everyday.I will not go back to them Product_Or_Service: Insurance Account_Number: [redacted]
State Farm declared my daughters vehicle a total loss January 6, On January and February they debited my account a total of $for insurance payments .This was done despite the fact they were informed previously via email and via phone several times to cancel this insuranceI contacted State Farm Customer service number as well as the local office on February regarding a refund and have since sent several emails to the local office regarding this matter and I have yet to be refunded
I had collisions and States Farm is showing collisionsI tried to correct it but they keep hanging up on me.( Agent Brain) I tried to report misinformation to State farm but they kept ignoring me They reported collisions that never happened in my Insurance and I have tried severally to make them remove it but they refusedStating that it does not matter that it will not affect meBut I want it taken out from my record because I want another insurance company.I tried again and Agent Brain kept hanging up on meI need correct information in my History not misinformation that to them does not matter
Payment date 15th every monthPolicy was cancelled 8/22/16, days after payment was receivedPayments still drafted in Sept Incorrect refund policy was for a Mazda without a lienQuoted $Payments continuously increased8/22/16- Purchased 2nd car and was quoted $for both carsI cancelled the policy the same day 8/22/8/22/16-Agent Matt Dubyoski ask for a copy of my new policy and did not cancel the policy as requestedHe made a note to back date the cancellation for some reason9/14/-I called to confirm the policy was cancelled and it wasn't9/15/State Farm drafted another payment after I cancelled the policy9/16/I called Matt Dubyoski and alerted him to the draftHe said the draft was made in error and that the billing department would be reversing the draft and depositing it back into my account as well as sending me a check for the prorated policy for August and he would follow up with me the same day9/no follow up, 9/20/I
Filed a claim on 8/6/with them, as my car was hit but their insured person preventing me to close my door making it not drivable (Also, since it rained for almost a week straight and my door wont close, the seat is ruined) It has been days and they STILL have not sent out an adjustor to look at the damage, which means my car is not able to be worked on and the water is still currently soaking in my seat I have spent hours on the phone with customer service, no one can help me and have basically told me I just need to "wait it out"I went to get a rental car, was told I was could only get a sedan (I drive a SUV) and I had to pay $ This is the worst insurance company I have ever dealt with, and I work in the field! Customer service is terrible and I feel they did nothing to help me since I am not the insured personMy insurance company suggested not going through them, as my rates would go up so I was forced to deal with state farmThis accident was not my fault, but eve
I have it set up so this company can withdraw from my account each and every month to pay mine, my wife's and one brother's life insuranceIt has been this way for a number of years, yet here in November I get threatening letters from them to cancel our life insuranceThis despite the fact they can take their payment from my bank account and I have proof on my bank statement they took out of my account for October's and November's paymentTheir reasoning for wanting to cancel our life insurance is they claim they did not get just one payment NovemberLike I already wrote I have proof on my bank statement I made November's payment