On July 4th 2018, I called State Farm after noticing my premiums were going upI asked for a lower rate, the woman I spoke to assured me this was the best rate and no further discounts were availableI knew I could obtain a better rate and told her I was canceling my policy; the conversation then endedI obtained new coverage with [redacted] that same afternoonOn 9/25/I opened a letter from State Farm notifying me of my October renewalI called the office to ask why I was being charged and was told I never notified them according to their "office policy" in writing I canceledI told her no one notified me a written notice was required and no insurance company has ever required thisShe and Mr [redacted] assured me that no refund would be given for payments in July and AugustOur written exchanges after the call from today are belowThank you yahoo.com Tue 9/25/2018, 2:PM From: Teri L [redacted] Sent: Tuesday, September 25, 5:PM Subject: RE: Canceled my State Farm Home
State Farm has marked me as at fault in CLUE for an accident that I was in no way at fault for. I was t-boned in my driver side door which resulted in my Jeep being totaled by Alexandria Thompson, driving a 2013 Ford Escape, who blew through a red traffic light on November 10, 2017. My Jeep was also financed through State Farm. So while waiting in the ER on Novembear 10, 2017 for my CT scan to be performed I called State Farm to simply inform them of the accident. I have been told a multitude of times that this accident would not impact or harm me as Alexandria Thompson was 100% liable for this accident. I even obtained the police report and provided it to State Farm, as they neglected to do so, showing solid proof that I was not at fault for this accident. I receive a call approximately a month and a half ago informing me that their underwriters have found me a wreck less driver/uninsurable and they would not be renewing my insurance come September. They also increased my insurance $
I purchased a mobile home in December I have been a State Farm customer for almost years, and transferred my existing condo insurance to a new mobile home policy and paid $for a year of insurance on 12/11/ Two weeks after escrow closed I received a form letter from State Farm cancelling my mobile home insurance with less than days notice because the house allegedly had an unpermitted addition There was no research into this or contact with me, as the addition did have the required permits and the prior owner provided me with these This was very upsetting, but even more upsetting is that I have still not received a refund of the premium paid I have called the office five times; every time someone is going to research and call me back but never does The last time I spoke with someone, on March 6th, I was told that the escrow company sent them a check but they voided it and put it in the file without notifying the escrow company the policy was cancelled She
My complaint is that State Farm continues to auto withdrawal funds from my bank account, after requesting auto withdrawal be suspended Also, they changed my due date without my consent Lastly, I would like a valid explanation of why my monthly premium increased every three months, within the last yearMy agent is Nick Jones, WNorthwest Hwy, Arlington Hills, Il My insurance payment due date has been the 15th of each month since January of In approximately September of 2017, my due date changed to the 28th of each month, without my consent Due to the change in the due date, my payments started to appear late for the two months mentioned and the subsequent month thereafter When I made my payment for September and October of 2017, I spoke with Julie and requested that the auto withdrawal be suspended She took the payment and assured me that the auto withdrawal would be suspendedOn November 28, 2017, I made a payment through my online bill payOn December
I took my car into a body shop and they raved the deductible and it turns out that they put the wrong tire on my carI have the original estimate that states what was supposed to be put on my car and they totally put a different tire on my carI called state farm insurance and told them what happened and I refuse to go back to the original place where my car was fixThe rep told me to take to another body shop and witch I and it was one of there preferred shopsThey sent the estimate to my insurance company and they want me to pay $ deductible to fix it the right wayI don't think I should have to pay for it
I have had State-farm insurance for almost years now and rarely made changes to my coverageI recently bought a 3rd car with my fiancé and it was titled in his nameWe called to add it to our insurance and was told by the call center that it could be done and would send proof of Insurance via emailWell I waited till that following Monday still did not receive ID cardsI called back in and was then told due to the car not being titled in my name we would not be able to have it on my insurance so we dismissed it and got insurance from another providerTwo weeks after that call stating it was not able to be added due to how it was Titled we received ID cards in the mail for the car we were told would not be able to have on our policy So I called my local office spoke with Courtney who stated she’s not sure why I was told that via the call center but we could get it removed no problem and backdated since we went with another providerI go to check my online acct and low and beho
To whom it may concern, I’m currently reaching out to the Revdex.com on the behave on a dispute against State Farm Insurance CompanyDue to a non fault accident that happened October 30,I paid my deductible of to the company to get my car out of the shop for repairs and was told I will receive my back from Farmers Insurance Company from the party that caused the accident insurance companyI been going back and forth about this matter to State Farm and they keep advising that they are seeking recovery from Farmers InsuranceThe accident was not my fault and I shouldn’t have to pay for a deductible that should have came from Farmers insurance company
I was told by the State of Illinois to have an sr due to a ticket issued in Romeoville due to unsafe drivingSo I went to State Farm to receive liability and the srand they sold me the insurance but didn’t report the srcoverage to the state and I’ve been paying the insurance since July and my license has been suspended since August and I’ve been driving like this for months and on January 7,I was in a accident no one was injured thank God but I lost my vehicle and we had to junk it due to the vehicles condition and recently I’ve been trying to get a new car I cannot now due the suspended license and because they didn’t send the report to the dmv and my insurance is now through the roof for car insurance due to their unprofessional business practices I’m a type one diabetic with appointments to go to and medicine to obtain and I have no idea what to do or who to go to for this
I sent this to their suggestion boxIt will do nothing there, but I'll post it here to share my experience and hopefully convince people to steer clear of State Farm! We've submitted a claim with the Texas Board of InsuranceNew flash State Farm: People are sick to death of being treated like gum on your shoeThere's no reason for the treatment people receive from this "business"We left State Farm to look for someone who would treat us with respect, but since we aren't millionaires, I guess we're stuck being treated like a kitten living in a serial killer's childhood homeWe came back to you, and were promptly charged for the time that we DID NOT have coverage with you without our knowledge or consentSo if we'd had an accident in that time, you would have paid the bills?! We both no the answer to that is a resounding "absolutely not"Because of this obscene charge, my account is overdrawn and I suppose I just won't eat until I get paid nextBut you got your unearned money so all is well, huh? I guess State Farm isn't JUST about denying legitimate claims and delaying payment until our tired, two-job-having selves just don't have the energy to try anymore
Five years ago I purchased a motorcycle and reported (via telephone) it to State Farm for coverageThe quote I received was significantly higher than that of my husband's motorcycle coverageI asked for an explanation for the differenceI was repeatedly told by "***" that my coverage was more expensive because my motorcycle was newerI continued to pay the premium based on those words For the past months, I have been calling my State Farm agent, [redacted] 's office, and speaking with various representatives about the continuously fluctuating monthly costs in my premiumsFor several of those months, the representative "forgot" to research the issue, and about months ago I was referred to "***." I also spoke with [redacted] over the phoneWhat had been discovered throughout the process is that my motorcycle had uninsured motorist coverage as well as another one of our vehiclesI was told that State Farm covered all the vehicles under one car having the coverage When I
My car insurance rate has been increased a few times after speaking with my agent I was informed that my rates went up the first time due to an accident when I backed into my moms car in my driveway, it then was raised again and I was basically informed that this is how claims are paid, and Texas was used as an example, I was then told that my mother and I were paid in for a car accident,I asked why did they have information from a accident I was told that as a state farm customer they have access to our filesI did inform state farm that I was not a customer and nor was my mother at that time so why would they have and be using that info against me, after filing a complaint with the corporate office I find out that state farm is also increasing my rates based on me needing to use my car rental services in 3/after hitting a pot hole, if I'm paying every month for car rental coverage that I used once why am I paying againI feel state farm is using old driving records e
I called the local office of Chad Rutledge on or about Sept 15, and asked for insurance information for Aug 2016, if a particular policy was in effect I requested this information because I needed a court ordered letter on State Farm Letterhead stating that the vehicle was indeed insured on that date, I was told it was and that they would e-mail the letter to with no problem I called a few days later and was told that because it was so long ago, it had to be sent to the corporate office to be researched I again called week later, and was told, it just takes time, and that if the policy was still current, it probably wouldn't have to take so long As Oct 3, 2018, I have still not received this letter
My septic tank has plugged drain lines and is leaking through the lid of the septic tankI filed a claim through my insurance which is State FarmI have an add on to my home owner's insurance which covers water and sewer backupThe two claims agents that I worked with Coy Miles and Monica Carter tell me they will not cover the majority of the repairs which is near $4,The repairs consist of replacing the drain lines, pumping out the septic tank, replacing the filter, and leveling the yard and reseeding the grass where the damage isMonica and Coy tell me they will only cover digging to the pipe and cover upThis goes against the additional $25,add on I have to my existing plan I have had many conversations with Monica and CoyI have told them about my $25,add on and neither of them will acknowledge thisI have asked to speak to a supervisor and neither of them will even let me do thatI have called my agent's office (Chad Sittig of New Bern) and they have made s
I have complained several times about the amount of mail I receive from this business This morning at I got a phone call from 888-311-stating that they received a file that I wanted to be on a payment plan I have had this insurance for a yearI don't believe it is a coincidence they call me at am in the morning right after I complain about their marketing tactics and the amount of mail
A few weeks ago I had a flat tireI called State Farm and they connected me with their roadside assistanceWhen the guy came out to change my tieHe told me the last guy broke my wheel lock and there was nothing he could do A few months before that I had another flat tire around April/May I had to buy a new wheel lock, take my car to [redacted] I had to pay for the broken wheel lock to be taken off, the flat tire changed and the new wheel lock put on I called State Farm to complainIt's not my fault that the previous guy broke my wheel lockThe lady on the phone agreed with meShe said my insurance agent should be reimburse meWhen I first calledI was told he was on vacation and they couldn't do anythingUnrealFinally they gave me a phone number to try and get to be reimbursed Someone called me and when I returned their phone call, they never returned my phone callThis is just god awful customer service, total [redacted]
I have been dealing with payment issues with State Farm Bank for a good while nowSFB keeps on reversing payments on my account for allegedly late feeson 4/27/I made a payment of dollars and it get reversed twice and it got adjusted times and when they do these type of things they never explain in full detail why it's been doneIt is honestly ridiculous how they handle account payments I've been having major headache's lack of sleep stress and a whole lot of other mix emotions it is affecting my personal life taking too much time and energy out of meI try to be reasonable with the situation but it just does that make any sense how charges are calculated or made upEvery time I see those reversed payments I start getting anxiety and pains in my chestI honestly don't like that feelingIt is so frustrating
I have had a credit card with State Farm Bank for many years Recently, I moved and thought my address information was updated with the card holder Once I determined it was not, I contacted their customer service to find that I had missed a payment I made the payment and the late fee was reversed Later, I contacted the bank to determine the status of my account after seeing the account was behind online Spoke to a customer service agent who provided an additional amount that I had to pay She really didn't seem confident in the information that she provided to me and I questioned the integrity of the info Checking on my account again online and realized my account was past due again Contacted customer service again and escalated my call to management Call records were suppose to be pulled and I was going to be contacted I have received nothing but aggravation and frustration from management to the customer service representatives regarding my account I am not please
I've had State Farm for about years and they've been one problem after another unfortunately Kept my value and rates high despite the economic recession of 2007-2009, refused my current home inspection and only considered the year old original purchase inspection for value Only after the county accepted my new home inspection for adjustment to my taxes, State Farm changed my value and rate b/c I told them I was leaving Refused to take my ex-wife off the policy, even though she was gone and no longer on the loan or deed...they tried to say she had to agree with being taken off the policy That would've required me to get her signature on a check for any future claims, State Farm didn't care...they finally took her name off when I declared I was leaving A cracked pipe in my attic flooded my home this year, State Farm took a month to process my claim...while I mopped and soaked up my home They ended up writing the claim check in my and my lender's name and tried to declare it was state law (multiple times)...their legal department finally confirmed it was not state law, just market practice My lender would not sign the check for fixing the damages unless you agree to do the work within days or be considered in default of the mortgage My lender also tried to require their own home inspection afterwards, otherwise be considered in default of the mortgageIn the end, State Farm looked out for everyone but my family...they are a train wreck of an insurance company...I would not recommend anyone consider them for home owners insurance
I received a letter from the State Farm office in Winter Haven, FL informing me that they are canceling my Home Owners Insurance effective 9/1/The reasons given are invalid and unjustified On Friday August 24, 2018, I sent State Farm Corporate and the Winter Haven, FL office a copy of this letter by fax notifying them I felt their termination was unjustified with my rebuttalsAs of today's date, I have received no reply or acknowledgment The reason stated in the termination letter said; "failure to comply with requirements in our letter dated September 20, 2017"The letter I received (copy of the letter will follow in this fax) says "suggestions", NOT "requirements" The letter did not say, failure to do these things may or will result in your insurance being canceledThe letter stated; "We believe there are some positive measures that can be taken which could reduce the potential for future lossesPlease make the following improvements" I therefore took the lette
On July 4th 2018, I called State Farm after noticing my premiums were going upI asked for a lower rate, the woman I spoke to assured me this was the best rate and no further discounts were availableI knew I could obtain a better rate and told her I was canceling my policy; the conversation then endedI obtained new coverage with [redacted] that same afternoonOn 9/25/I opened a letter from State Farm notifying me of my October renewalI called the office to ask why I was being charged and was told I never notified them according to their "office policy" in writing I canceledI told her no one notified me a written notice was required and no insurance company has ever required thisShe and Mr [redacted] assured me that no refund would be given for payments in July and AugustOur written exchanges after the call from today are belowThank you yahoo.com Tue 9/25/2018, 2:PM From: Teri L [redacted] Sent: Tuesday, September 25, 5:PM Subject: RE: Canceled my State Farm Home
State Farm has marked me as at fault in CLUE for an accident that I was in no way at fault for. I was t-boned in my driver side door which resulted in my Jeep being totaled by Alexandria Thompson, driving a 2013 Ford Escape, who blew through a red traffic light on November 10, 2017. My Jeep was also financed through State Farm. So while waiting in the ER on Novembear 10, 2017 for my CT scan to be performed I called State Farm to simply inform them of the accident. I have been told a multitude of times that this accident would not impact or harm me as Alexandria Thompson was 100% liable for this accident. I even obtained the police report and provided it to State Farm, as they neglected to do so, showing solid proof that I was not at fault for this accident. I receive a call approximately a month and a half ago informing me that their underwriters have found me a wreck less driver/uninsurable and they would not be renewing my insurance come September. They also increased my insurance $
I purchased a mobile home in December I have been a State Farm customer for almost years, and transferred my existing condo insurance to a new mobile home policy and paid $for a year of insurance on 12/11/ Two weeks after escrow closed I received a form letter from State Farm cancelling my mobile home insurance with less than days notice because the house allegedly had an unpermitted addition There was no research into this or contact with me, as the addition did have the required permits and the prior owner provided me with these This was very upsetting, but even more upsetting is that I have still not received a refund of the premium paid I have called the office five times; every time someone is going to research and call me back but never does The last time I spoke with someone, on March 6th, I was told that the escrow company sent them a check but they voided it and put it in the file without notifying the escrow company the policy was cancelled She
My complaint is that State Farm continues to auto withdrawal funds from my bank account, after requesting auto withdrawal be suspended Also, they changed my due date without my consent Lastly, I would like a valid explanation of why my monthly premium increased every three months, within the last yearMy agent is Nick Jones, WNorthwest Hwy, Arlington Hills, Il My insurance payment due date has been the 15th of each month since January of In approximately September of 2017, my due date changed to the 28th of each month, without my consent Due to the change in the due date, my payments started to appear late for the two months mentioned and the subsequent month thereafter When I made my payment for September and October of 2017, I spoke with Julie and requested that the auto withdrawal be suspended She took the payment and assured me that the auto withdrawal would be suspendedOn November 28, 2017, I made a payment through my online bill payOn December
I took my car into a body shop and they raved the deductible and it turns out that they put the wrong tire on my carI have the original estimate that states what was supposed to be put on my car and they totally put a different tire on my carI called state farm insurance and told them what happened and I refuse to go back to the original place where my car was fixThe rep told me to take to another body shop and witch I and it was one of there preferred shopsThey sent the estimate to my insurance company and they want me to pay $ deductible to fix it the right wayI don't think I should have to pay for it
I have had State-farm insurance for almost years now and rarely made changes to my coverageI recently bought a 3rd car with my fiancé and it was titled in his nameWe called to add it to our insurance and was told by the call center that it could be done and would send proof of Insurance via emailWell I waited till that following Monday still did not receive ID cardsI called back in and was then told due to the car not being titled in my name we would not be able to have it on my insurance so we dismissed it and got insurance from another providerTwo weeks after that call stating it was not able to be added due to how it was Titled we received ID cards in the mail for the car we were told would not be able to have on our policy So I called my local office spoke with Courtney who stated she’s not sure why I was told that via the call center but we could get it removed no problem and backdated since we went with another providerI go to check my online acct and low and beho
To whom it may concern, I’m currently reaching out to the Revdex.com on the behave on a dispute against State Farm Insurance CompanyDue to a non fault accident that happened October 30,I paid my deductible of to the company to get my car out of the shop for repairs and was told I will receive my back from Farmers Insurance Company from the party that caused the accident insurance companyI been going back and forth about this matter to State Farm and they keep advising that they are seeking recovery from Farmers InsuranceThe accident was not my fault and I shouldn’t have to pay for a deductible that should have came from Farmers insurance company
Numerous monthly payments gone missing. Despite bringing a n my bank statements.
I was told by the State of Illinois to have an sr due to a ticket issued in Romeoville due to unsafe drivingSo I went to State Farm to receive liability and the srand they sold me the insurance but didn’t report the srcoverage to the state and I’ve been paying the insurance since July and my license has been suspended since August and I’ve been driving like this for months and on January 7,I was in a accident no one was injured thank God but I lost my vehicle and we had to junk it due to the vehicles condition and recently I’ve been trying to get a new car I cannot now due the suspended license and because they didn’t send the report to the dmv and my insurance is now through the roof for car insurance due to their unprofessional business practices I’m a type one diabetic with appointments to go to and medicine to obtain and I have no idea what to do or who to go to for this
I sent this to their suggestion boxIt will do nothing there, but I'll post it here to share my experience and hopefully convince people to steer clear of State Farm! We've submitted a claim with the Texas Board of InsuranceNew flash State Farm: People are sick to death of being treated like gum on your shoeThere's no reason for the treatment people receive from this "business"We left State Farm to look for someone who would treat us with respect, but since we aren't millionaires, I guess we're stuck being treated like a kitten living in a serial killer's childhood homeWe came back to you, and were promptly charged for the time that we DID NOT have coverage with you without our knowledge or consentSo if we'd had an accident in that time, you would have paid the bills?! We both no the answer to that is a resounding "absolutely not"Because of this obscene charge, my account is overdrawn and I suppose I just won't eat until I get paid nextBut you got your unearned money so all is well, huh? I guess State Farm isn't JUST about denying legitimate claims and delaying payment until our tired, two-job-having selves just don't have the energy to try anymore
Five years ago I purchased a motorcycle and reported (via telephone) it to State Farm for coverageThe quote I received was significantly higher than that of my husband's motorcycle coverageI asked for an explanation for the differenceI was repeatedly told by "***" that my coverage was more expensive because my motorcycle was newerI continued to pay the premium based on those words For the past months, I have been calling my State Farm agent, [redacted] 's office, and speaking with various representatives about the continuously fluctuating monthly costs in my premiumsFor several of those months, the representative "forgot" to research the issue, and about months ago I was referred to "***." I also spoke with [redacted] over the phoneWhat had been discovered throughout the process is that my motorcycle had uninsured motorist coverage as well as another one of our vehiclesI was told that State Farm covered all the vehicles under one car having the coverage When I
My car insurance rate has been increased a few times after speaking with my agent I was informed that my rates went up the first time due to an accident when I backed into my moms car in my driveway, it then was raised again and I was basically informed that this is how claims are paid, and Texas was used as an example, I was then told that my mother and I were paid in for a car accident,I asked why did they have information from a accident I was told that as a state farm customer they have access to our filesI did inform state farm that I was not a customer and nor was my mother at that time so why would they have and be using that info against me, after filing a complaint with the corporate office I find out that state farm is also increasing my rates based on me needing to use my car rental services in 3/after hitting a pot hole, if I'm paying every month for car rental coverage that I used once why am I paying againI feel state farm is using old driving records e
I called the local office of Chad Rutledge on or about Sept 15, and asked for insurance information for Aug 2016, if a particular policy was in effect I requested this information because I needed a court ordered letter on State Farm Letterhead stating that the vehicle was indeed insured on that date, I was told it was and that they would e-mail the letter to with no problem I called a few days later and was told that because it was so long ago, it had to be sent to the corporate office to be researched I again called week later, and was told, it just takes time, and that if the policy was still current, it probably wouldn't have to take so long As Oct 3, 2018, I have still not received this letter
My septic tank has plugged drain lines and is leaking through the lid of the septic tankI filed a claim through my insurance which is State FarmI have an add on to my home owner's insurance which covers water and sewer backupThe two claims agents that I worked with Coy Miles and Monica Carter tell me they will not cover the majority of the repairs which is near $4,The repairs consist of replacing the drain lines, pumping out the septic tank, replacing the filter, and leveling the yard and reseeding the grass where the damage isMonica and Coy tell me they will only cover digging to the pipe and cover upThis goes against the additional $25,add on I have to my existing plan I have had many conversations with Monica and CoyI have told them about my $25,add on and neither of them will acknowledge thisI have asked to speak to a supervisor and neither of them will even let me do thatI have called my agent's office (Chad Sittig of New Bern) and they have made s
I have complained several times about the amount of mail I receive from this business This morning at I got a phone call from 888-311-stating that they received a file that I wanted to be on a payment plan I have had this insurance for a yearI don't believe it is a coincidence they call me at am in the morning right after I complain about their marketing tactics and the amount of mail
A few weeks ago I had a flat tireI called State Farm and they connected me with their roadside assistanceWhen the guy came out to change my tieHe told me the last guy broke my wheel lock and there was nothing he could do A few months before that I had another flat tire around April/May I had to buy a new wheel lock, take my car to [redacted] I had to pay for the broken wheel lock to be taken off, the flat tire changed and the new wheel lock put on I called State Farm to complainIt's not my fault that the previous guy broke my wheel lockThe lady on the phone agreed with meShe said my insurance agent should be reimburse meWhen I first calledI was told he was on vacation and they couldn't do anythingUnrealFinally they gave me a phone number to try and get to be reimbursed Someone called me and when I returned their phone call, they never returned my phone callThis is just god awful customer service, total [redacted]
I have been dealing with payment issues with State Farm Bank for a good while nowSFB keeps on reversing payments on my account for allegedly late feeson 4/27/I made a payment of dollars and it get reversed twice and it got adjusted times and when they do these type of things they never explain in full detail why it's been doneIt is honestly ridiculous how they handle account payments I've been having major headache's lack of sleep stress and a whole lot of other mix emotions it is affecting my personal life taking too much time and energy out of meI try to be reasonable with the situation but it just does that make any sense how charges are calculated or made upEvery time I see those reversed payments I start getting anxiety and pains in my chestI honestly don't like that feelingIt is so frustrating
I have had a credit card with State Farm Bank for many years Recently, I moved and thought my address information was updated with the card holder Once I determined it was not, I contacted their customer service to find that I had missed a payment I made the payment and the late fee was reversed Later, I contacted the bank to determine the status of my account after seeing the account was behind online Spoke to a customer service agent who provided an additional amount that I had to pay She really didn't seem confident in the information that she provided to me and I questioned the integrity of the info Checking on my account again online and realized my account was past due again Contacted customer service again and escalated my call to management Call records were suppose to be pulled and I was going to be contacted I have received nothing but aggravation and frustration from management to the customer service representatives regarding my account I am not please
I've had State Farm for about years and they've been one problem after another unfortunately Kept my value and rates high despite the economic recession of 2007-2009, refused my current home inspection and only considered the year old original purchase inspection for value Only after the county accepted my new home inspection for adjustment to my taxes, State Farm changed my value and rate b/c I told them I was leaving Refused to take my ex-wife off the policy, even though she was gone and no longer on the loan or deed...they tried to say she had to agree with being taken off the policy That would've required me to get her signature on a check for any future claims, State Farm didn't care...they finally took her name off when I declared I was leaving A cracked pipe in my attic flooded my home this year, State Farm took a month to process my claim...while I mopped and soaked up my home They ended up writing the claim check in my and my lender's name and tried to declare it was state law (multiple times)...their legal department finally confirmed it was not state law, just market practice My lender would not sign the check for fixing the damages unless you agree to do the work within days or be considered in default of the mortgage My lender also tried to require their own home inspection afterwards, otherwise be considered in default of the mortgageIn the end, State Farm looked out for everyone but my family...they are a train wreck of an insurance company...I would not recommend anyone consider them for home owners insurance
I received a letter from the State Farm office in Winter Haven, FL informing me that they are canceling my Home Owners Insurance effective 9/1/The reasons given are invalid and unjustified On Friday August 24, 2018, I sent State Farm Corporate and the Winter Haven, FL office a copy of this letter by fax notifying them I felt their termination was unjustified with my rebuttalsAs of today's date, I have received no reply or acknowledgment The reason stated in the termination letter said; "failure to comply with requirements in our letter dated September 20, 2017"The letter I received (copy of the letter will follow in this fax) says "suggestions", NOT "requirements" The letter did not say, failure to do these things may or will result in your insurance being canceledThe letter stated; "We believe there are some positive measures that can be taken which could reduce the potential for future lossesPlease make the following improvements" I therefore took the lette