Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The company did not resolve the problem I have discussed.The item I have a problem with are the pants I ordered which I sent many emails about and the company fails to response to them. As far as the order I wanted to cancel, the order was not processed when I sent the email to cancel the order. I sent the email RIGHT AFTER I ordered. There is no way it was processed and delivered at that time. As far as the earrings the company is referring to, I received an email stated they were delivered and I still do not have them. I will never do business with this company ever again, they are not trustworthy, horrible customer service as far as answering emails and concerns, they are a scam.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Our records indicate that the ski masks have been delivered to you but we will be more than glad to assist you if you are unable to locate your order. Please check your email as I have sent you a private message.
Thank you for contacting us and we do apologize for the inconvenience. My records show that 2 orders were placed and we are unable to cancel them as they have both been shipped. If you are unsatisfied, we will be more than glad to assist you with a return....
Please message us at [redacted] and reference this inquiry so that we can send you the RMA information.
I was very disappointed with my purchase. I ordered 3 makeup organizer bags. The picture looked very cute. The quality of this item was very poor and in the fine print it said sales final, which I did not see when I purchased. Even at the "discounted" prince this items quality was not worth a fraction of what I paid. I would never order from this company again. How does this company have an A+ rating with Revdex.com? Every comment I've read is negative. I will never trust a Revdex.com rating again.
Revdex.com:
I am going to resolve this complaint by contacting my credit card company. They have continued to respond to my email with discontinuity, which I detailed in an email to your office. I'm starting to wonder if they speak or understand English. Thank you for your...
help, you provide a service to consumers who feel they are taken advantage of. Thank you,
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has...
NOT been resolved because:
[Your Answer Here]
I don't have a tracking number yet. I have to wait another 7-14 days. I'll believe it when I see it. It would be better if you sent the replacement by overnight mail so I'm not still sitting here wondering if I'll get my package.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...
because:
Although I received a response stating they reshipped my product, when I asked them for a tracking number for my records, I was blocked from sending them anymore messages. I have not received my product as of yet and still do not have proof that it was ever resent.Please follow up. Thank you! [redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...
because:
[Your Answer Here]
On 1/**/16 they are refunded the cost of the two comforters we have been battling over for two months. That part is acceptable. However, they have not told me what to do with the two wrong size ones they shipped me. One of the biggest problems I've had with their support is they only answer ONE questions. They don't address the whole thing and all issues involved at once.
I am writing them one more email about the wrong size comforters and their return shipping if they want them. I will let you know what happens.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
We are sorry that you did not recall ordering the items but we have a no return policy.
I have attached a copy of our return policy. This policy is also advertised on the ad for the items purchased.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[The business has not responded to me since March [redacted] when they told me the order shipped however I did get a refund. My complaint also consisted of the fact this busniess has no contact information that actually works. The business still has no way to contact them about other customers future orders. I would also like to know why it takes this much effort to recieve a responce from the merchant. I was provided a refund as asked. I am rejecting their response due to the lack of information in reasoning why this has occured in the first place. What are they doing to prevent this from happening to other customes?? The fact that they block you from sending them messages alone it very unprofessional!]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I am sorry that you did not read our terms and conditions before placing the order but as per policy we do not offer refunds. Again, this is very clearly stated on each ad as well as in our FAQ'S.
Customer's order has been delivered via UPS tracking number [redacted]
Thank you!
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint...
ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
At this time, I have not been contacted by Mobstub Inc. regarding complaint ID [redacted].
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The company did not resolve the problem I have discussed.The item I have a problem with are the pants I ordered which I sent many emails about and the company fails to response to them. As far as the order I wanted to cancel, the order was not processed when I sent the email to cancel the order. I sent the email RIGHT AFTER I ordered. There is no way it was processed and delivered at that time. As far as the earrings the company is referring to, I received an email stated they were delivered and I still do not have them. I will never do business with this company ever again, they are not trustworthy, horrible customer service as far as answering emails and concerns, they are a scam.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Our records indicate that the ski masks have been delivered to you but we will be more than glad to assist you if you are unable to locate your order. Please check your email as I have sent you a private message.
Customer's package has been delivered via USPS [redacted].
Thank you!*
Good Morning,
Thank you for contacting us and we do apologize for the inconvenience. My records show that 2 orders were placed and we are unable to cancel them as they have both been shipped. If you are unsatisfied, we will be more than glad to assist you with a return....
Please message us at [redacted] and reference this inquiry so that we can send you the RMA information.
Thank you
I was very disappointed with my purchase. I ordered 3 makeup organizer bags. The picture looked very cute. The quality of this item was very poor and in the fine print it said sales final, which I did not see when I purchased. Even at the "discounted" prince this items quality was not worth a fraction of what I paid. I would never order from this company again. How does this company have an A+ rating with Revdex.com? Every comment I've read is negative. I will never trust a Revdex.com rating again.
Revdex.com:
I am going to resolve this complaint by contacting my credit card company. They have continued to respond to my email with discontinuity, which I detailed in an email to your office. I'm starting to wonder if they speak or understand English. Thank you for your...
help, you provide a service to consumers who feel they are taken advantage of. Thank you,
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has...
NOT been resolved because:
[Your Answer Here]
I don't have a tracking number yet. I have to wait another 7-14 days. I'll believe it when I see it. It would be better if you sent the replacement by overnight mail so I'm not still sitting here wondering if I'll get my package.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Hello,
Your order was shipped via [redacted] and the tracking number is: [redacted] indicates that this package is out for delivery today.
Should you have any other questions please email us for a prompt response at...
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...
because:
Although I received a response stating they reshipped my product, when I asked them for a tracking number for my records, I was blocked from sending them anymore messages. I have not received my product as of yet and still do not have proof that it was ever resent.Please follow up. Thank you! [redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...
because:
[Your Answer Here]
On 1/**/16 they are refunded the cost of the two comforters we have been battling over for two months. That part is acceptable. However, they have not told me what to do with the two wrong size ones they shipped me. One of the biggest problems I've had with their support is they only answer ONE questions. They don't address the whole thing and all issues involved at once.
I am writing them one more email about the wrong size comforters and their return shipping if they want them. I will let you know what happens.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have been in communication with the company and they have opted to send me new brushes.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
We are sorry that you did not recall ordering the items but we have a no return policy.
I have attached a copy of our return policy. This policy is also advertised on the ad for the items purchased.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[The business has not responded to me since March [redacted] when they told me the order shipped however I did get a refund. My complaint also consisted of the fact this busniess has no contact information that actually works. The business still has no way to contact them about other customers future orders. I would also like to know why it takes this much effort to recieve a responce from the merchant. I was provided a refund as asked. I am rejecting their response due to the lack of information in reasoning why this has occured in the first place. What are they doing to prevent this from happening to other customes?? The fact that they block you from sending them messages alone it very unprofessional!]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I am sorry that you did not read our terms and conditions before placing the order but as per policy we do not offer refunds. Again, this is very clearly stated on each ad as well as in our FAQ'S.
Customer has been refunded in full. Please allow 3-5 business days for this to appear on billing statement.
I have located your order, we were unable to locate it previously as you contacted us with another email address.
We are very sorry that you received the incorrect size. The item has been promptly replaced.