Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...
because:
As of today I have not received the credit on my credit card. However, I was told on January [redacted], 2014 I would receive a full refund and it should take 3 - 5 days to show up on my card. I will update the Revdex.com on January **, 2014 regarding the status of the credit.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
But that does not apply in this case, because I tried to get in touch with someone immediately after I clicked the wrong size by mistake and no one was available to assist me via- phone immediately after I made a technical error. Customer service should be readily available to adjust orders and errors before they are processed AND the policy is NOT CLEARLY STATED. If this is not resolved, I will look into further action.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
/>
Sincerely,
[redacted]
Hello, I have been unable to locate any records of you emailing us. Please email us so that we can assist you. Our email address is [redacted]Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
I ACCEPT THANKS [redacted]
*
[redacted]
Sincerely,
[redacted]
I would like to confirm that your discount for $2.70 was applied to your order. As advertised, each item has a shipping fee. In terms of the items, I am sorry that you are unsatisfied with the quality however, these were clearly listed as final sale. Please reference the original...
AD to see the final sale policy. You can also check out our FAQ'S.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...
because:
MobStub's email to me stated that all sales are final and no refund/returns are accepted. I accepted their offer to replace the 2-pk iPanda chargers; however, I have every reason to believe that receiving one "[redacted] Certified" iPhone cable that is actually NOT "certified", means that NONE of their iPhone cables are, in reality, "[redacted] Certified".I still seek a refund of the $15 paid for the iPhone cable.[redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. If the replacement item does not arrive I will contact you for further action.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
You are not worth my time. No one reads the faq's before ordering, I'm done.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Your package was shipped with [redacted] and the tracking number is [redacted].
Due to the delay, we have emailed you with a satisfactory resolution as well.
Please read their return policy before ordering any stuff from their website. They are not returnable. Even [redacted] who sell products from different vendors have a return policy, from whom I had ordered a product of over 200 bucks and they gladly exchanged it for me or gave me an option for a refund.
These Mobstub.com people it's a NO... I would never order anything from them again. I suggest order directly from Vendors who carry the products, even if you have to pay a little extra, at least they back their products.
response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[I have not received any confirmation of refund as of yet. Also, I responded to their request for yet another pic stating I would be returning the extra comforter and using the one I paid for on my guest bed as it is better sized for a double than a king sized bed- there sizing was just off! I tossed the comforter in the gentle cycle of my high end washer, and it fell apart like tissue! I sent them photos of the results and demanded return Instructions. That was days ago, no responce yet.]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the...
business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I received acknowledgments of two, not three orders. I thought the second email was a confirmation of the first order...I was not aware that the order was for three beanies, not one. And I was certainly not aware that they had repeated the order. Perhpas some of the error was mine, and certainly some was mobstubs. In the interest of good business relations and to show at least a modicum of interest in customer satisfaction I wold hope they woulld accept that I did not want SIX(!) beanies, and allow me to return the unwanted five for a full refund
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
These items were listed as final sale and are not eligible for a refund.
However as a courtesy, customer can ship items to the return address below for a full refund.
[redacted]
Thank you!
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...
because:
As of today I have not received the credit on my credit card. However, I was told on January [redacted], 2014 I would receive a full refund and it should take 3 - 5 days to show up on my card. I will update the Revdex.com on January **, 2014 regarding the status of the credit.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the...
response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
But that does not apply in this case, because I tried to get in touch with someone immediately after I clicked the wrong size by mistake and no one was available to assist me via- phone immediately after I made a technical error. Customer service should be readily available to adjust orders and errors before they are processed AND the policy is NOT CLEARLY STATED. If this is not resolved, I will look into further action.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
/>
Sincerely,
[redacted]
Hello, I have been unable to locate any records of you emailing us. Please email us so that we can assist you. Our email address is [redacted]Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
I ACCEPT THANKS [redacted]
*
[redacted]
Sincerely,
[redacted]
The merchandise you received does not need to be returned. Please donate the comforters to a shelter or someone in need.
Thank you,
[redacted]
As per correspondence with customer and the information she provided both charges were declined and did not go through.
sans-serif; color: #444444;">Please note: It may have showed up as a pending charge but should have cleared.
Thank you!
[redacted]
Customer has been refunded.
Thank you!
[redacted]
I would like to confirm that your discount for $2.70 was applied to your order. As advertised, each item has a shipping fee. In terms of the items, I am sorry that you are unsatisfied with the quality however, these were clearly listed as final sale. Please reference the original...
AD to see the final sale policy. You can also check out our FAQ'S.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...
because:
MobStub's email to me stated that all sales are final and no refund/returns are accepted. I accepted their offer to replace the 2-pk iPanda chargers; however, I have every reason to believe that receiving one "[redacted] Certified" iPhone cable that is actually NOT "certified", means that NONE of their iPhone cables are, in reality, "[redacted] Certified".I still seek a refund of the $15 paid for the iPhone cable.[redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Better...
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. If the replacement item does not arrive I will contact you for further action.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
You are not worth my time. No one reads the faq's before ordering, I'm done.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Good Morning,
Your package was shipped with [redacted] and the tracking number is [redacted].
Due to the delay, we have emailed you with a satisfactory resolution as well.
Thank you!
Please read their return policy before ordering any stuff from their website. They are not returnable. Even [redacted] who sell products from different vendors have a return policy, from whom I had ordered a product of over 200 bucks and they gladly exchanged it for me or gave me an option for a refund.
These Mobstub.com people it's a NO... I would never order anything from them again. I suggest order directly from Vendors who carry the products, even if you have to pay a little extra, at least they back their products.
Revdex.com:
I have reviewed the...
response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[I have not received any confirmation of refund as of yet. Also, I responded to their request for yet another pic stating I would be returning the extra comforter and using the one I paid for on my guest bed as it is better sized for a double than a king sized bed- there sizing was just off! I tossed the comforter in the gentle cycle of my high end washer, and it fell apart like tissue! I sent them photos of the results and demanded return Instructions. That was days ago, no responce yet.]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Customer has been issued replacements. As per our return policy, we are unable to authorize a refund.
Revdex.com:
I have reviewed the response made by the...
business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I received acknowledgments of two, not three orders. I thought the second email was a confirmation of the first order...I was not aware that the order was for three beanies, not one. And I was certainly not aware that they had repeated the order. Perhpas some of the error was mine, and certainly some was mobstubs. In the interest of good business relations and to show at least a modicum of interest in customer satisfaction I wold hope they woulld accept that I did not want SIX(!) beanies, and allow me to return the unwanted five for a full refund
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Hi [redacted],
I included all of that information already.
0);">Complaint Details
[redacted]
These items were listed as final sale and are not eligible for a refund.
However as a courtesy, customer can ship items to the return address below for a full refund.
[redacted]
Thank you!
[redacted]
Customer's package has been delivered via USPS
'Helvetica Neue', Helvetica, Arial, sans-serif; color: #333333;">[redacted].
Thank you!
[redacted]