I paid for merchandise & company unwilling to change address before it was even processed for shipping. Will not resend me the merchandise I paid for and or refund me. I received email stating after I ordered from mobstub stating when I emailed them address issue they replied back & this is copy of the response: Your request (# [redacted]) has been updated.
I want my merchandise or refund me money by sending me a check.
I am very disappointed in dealing with this company, I liked several pieces of Jewelry, placed an order. Received the first piece ,was not pleased with it. Tried to return it and found no way to contact co except E-mal that did not go anywhere!!! I later tried to order matching pieces I ended up with two gold rings, but I wanted a gold and a silver ring. With no way to contact anyone (except e-mail) and no return policy. I am DONE Very Dissatisfied. More people need to be made aware of their practices!!!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
No where on that advertised page does it advertise final sale or that I would be purchasing defective merchandise.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Once an order has been processed for shipment we are unable to change the address. Your order has been delivered to the address on file:
Arial, sans-serif; background-color: rgb(255, 255, 255);">IN/AT MAILBOX
[redacted]
[redacted]
I am terribly sorry to hear that you haven't received your...
order.It seems as though your order has been lost in transit.
I've gone ahead and refunded you for your order. Please allow 3-5 business days for the transaction to appear in your account.
Sincerely, Lilly
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The complaint I filed with regards to the above referenced company has NOT been resolved. They claimed to have sent me a replacement item for the incorrect item they sent originally yet the tracking number provided says my package was delivered to the porch of the home in [redacted]….I do not live in [redacted]. I feel this company has scammed me and I would like to reopen my complaint and please don’t close it until I receive the item I have paid for and ordered.
Thank you very much!
Lisa M. H[redacted]
###-###-####
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been...
resolved. Thank you for handling this matter!
Sincerely,
[redacted]
have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
You will note in the attached letters there was a statement made that the sheets were Egyptian...and they are NOT even cotton...there is nothing that indicates these sheets fall into the category of Egyptian sheets...and yet there ad explicitly states so. They are in fact made in China. AND they are of such inferior quality they could not be washed and hold together!!! As far as the shoes are concerned...they do not clean at all, have creases which will split when the shoes would be worn and are not correctly sized for a size eight foot. All of this contrary to the enclosed copy from their own website. AND this misleading is actually fraud.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the...
Customer has been refunded in full for missing package.Thank you.[redacted]
I paid for merchandise & company unwilling to change address before it was even processed for shipping. Will not resend me the merchandise I paid for and or refund me. I received email stating after I ordered from mobstub stating when I emailed them address issue they replied back & this is copy of the response: Your request (# [redacted]) has been updated.
I want my merchandise or refund me money by sending me a check.
I am very disappointed in dealing with this company, I liked several pieces of Jewelry, placed an order. Received the first piece ,was not pleased with it. Tried to return it and found no way to contact co except E-mal that did not go anywhere!!! I later tried to order matching pieces I ended up with two gold rings, but I wanted a gold and a silver ring. With no way to contact anyone (except e-mail) and no return policy. I am DONE Very Dissatisfied. More people need to be made aware of their practices!!!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
No where on that advertised page does it advertise final sale or that I would be purchasing defective merchandise.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Hello,
Once an order has been processed for shipment we are unable to change the address. Your order has been delivered to the address on file:
Arial, sans-serif; background-color: rgb(255, 255, 255);">IN/AT MAILBOX
[redacted]
[redacted]
I am terribly sorry to hear that you haven't received your...
order.It seems as though your order has been lost in transit.
I've gone ahead and refunded you for your order. Please allow 3-5 business days for the transaction to appear in your account.
Sincerely, Lilly
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
The complaint I filed with regards to the above referenced company has NOT been resolved. They claimed to have sent me a replacement item for the incorrect item they sent originally yet the tracking number provided says my package was delivered to the porch of the home in [redacted]….I do not live in [redacted]. I feel this company has scammed me and I would like to reopen my complaint and please don’t close it until I receive the item I have paid for and ordered.
Thank you very much!
Lisa M. H[redacted]
###-###-####
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Our website is secured through SSL and your credit card information is not saved on our server.
Once again, you billing profile is completely deleted.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been...
resolved. Thank you for handling this matter!
Sincerely,
[redacted]
Customer's package has been shipped via [redacted] tracking number [redacted].Thank you![redacted]
Revdex.com:
I...
have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
You will note in the attached letters there was a statement made that the sheets were Egyptian...and they are NOT even cotton...there is nothing that indicates these sheets fall into the category of Egyptian sheets...and yet there ad explicitly states so. They are in fact made in China. AND they are of such inferior quality they could not be washed and hold together!!! As far as the shoes are concerned...they do not clean at all, have creases which will split when the shoes would be worn and are not correctly sized for a size eight foot. All of this contrary to the enclosed copy from their own website. AND this misleading is actually fraud.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the...
matter has been resolved.
Sincerely,
[redacted]