In essence you may be charged the cost of your purchase repeatedly with every attempt you try to correct an unfixable error that resides on MobStub online address verification system (AVS). Customer service is horrible and leaves you to plead with your bank’s fraud department to cancel all the repeated charges from MobStub.
During checkout their AVS system has a fault that will return an error on a some valid addresses. The site only displays an error banner says “AVS Error..” with no additional information of what this means, or any other prompts of what to do next, and halts the progression of checkout process. Despite the error indicating a failed checkout attempt, MobStub still charges the amount to your Credit Card without an Order number, or any account history of an Order going through/failing, leaving an unknowing shopper to attempt the checkout again. When a shopper does this MobStub.com displays the same error and makes an additional charge to your credit card, indicating you have not purchased anything in the cart.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[I realize that my complaiint will not be resolved, and that MobStub doesn't care at all about customer satisfaction or their reputation. Anyone reading this complaint should understand that mobstub is a business to AVOID DOING BUSINESS WITH
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that...
my complaint has NOT been resolved because:
[Your Answer Here]
I want both transactions refunded. I only bought the second
one to prove that their items are faulty and sure enough the other charging
cable is coming loose and barely works. Luckly this one is not connected to my
car charger. They really should provide
better integrity for their products.
Please refund me both transactions.
[redacted]
[redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I ordered over $200.00 for jewelry from this company. I have not seen all of it yet, since some was ordered for my daughter in NYC. I live in Lancaster, Texas. The jewelry did not look nearly as nice as the pictures did online. It was advertised as a big discount and now I know why. It doesn't look like it's even worth the price it cost let along the socalled price it supposed to be worth. It looks cheap and small and it was a big disappointed. The ring looked bulky and not elegant. It was a total rip off. The advertising is false. The mechandise is cheaply made of inferior material. I would not want this jewelry even if it was free unless I was going to give it to a child. I just received this junk in so many different little envelopes. It all came in small zip lock bags inside the envelopes or in plastic stapled bags. None what I have seen thus far came in boxes. I have never experienced such let down with a product I've ordered online before. Unfortunately I was so excited when I came across this web site that I did not read the fine print which states not eligible for return or exchanges. It stated final sell. This means if you hate the products too bad. You've thrown away your money. I don't know what to do now. I hate the jewelry. I would be so happy if I could get my money back. I should have read up on this company before placing such a large order. Please share this information to hopefully warn others. I am divulging my phone number as I want to go public ###-###-####.
Customer's package has been delivered via USPS [redacted].
background-color: #f5f5f5; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; color: #333333;">
As a courtesy, Customer can ship item back for a full refund and provide us with tracking details.
Thank you!
[redacted]
Hello, This order was placed on 11/**. As advertised all orders ship within 7-10 business days. You will receive a shipping confirmation once your order has been shipped. For any questions, please contact us at [redacted]Thank you!
Please check out our available bracelets which can be found on [redacted]. Once you select the item and add it to your cart you will then see an option to apply the store credit which we have issued.
Your package was shipped via [redacted] and the tracking number is [redacted]According to [redacted]: Package routed to wrong local post office. Package will be transferred to correct post office for delivery.We are sorry for this delay. If your package is not delivered to you by...
Monday, March ** please email us at [redacted] and we will gladly arrange for a reshipment.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
This is getting to be really ridiculous. Your policy states "No exchanges for intimates or bathing suits". I bought sandals!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Customers order was placed on Oct ** and the order has already been shipped. The USPS tracking number is [redacted] with the Expected Delivery Day: Friday, November *, 2014This is well within the advertised shipping time frame. Thank...
In essence you may be charged the cost of your purchase repeatedly with every attempt you try to correct an unfixable error that resides on MobStub online address verification system (AVS). Customer service is horrible and leaves you to plead with your bank’s fraud department to cancel all the repeated charges from MobStub.
During checkout their AVS system has a fault that will return an error on a some valid addresses. The site only displays an error banner says “AVS Error..” with no additional information of what this means, or any other prompts of what to do next, and halts the progression of checkout process. Despite the error indicating a failed checkout attempt, MobStub still charges the amount to your Credit Card without an Order number, or any account history of an Order going through/failing, leaving an unknowing shopper to attempt the checkout again. When a shopper does this MobStub.com displays the same error and makes an additional charge to your credit card, indicating you have not purchased anything in the cart.
As a courtesy, customer can ship items back to the return address for a full refund.
Thank you!
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[I realize that my complaiint will not be resolved, and that MobStub doesn't care at all about customer satisfaction or their reputation. Anyone reading this complaint should understand that mobstub is a business to AVOID DOING BUSINESS WITH
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that...
my complaint has NOT been resolved because:
[Your Answer Here]
I want both transactions refunded. I only bought the second
one to prove that their items are faulty and sure enough the other charging
cable is coming loose and barely works. Luckly this one is not connected to my
car charger. They really should provide
better integrity for their products.
Please refund me both transactions.
[redacted]
[redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
My package arrived, but it still stands that this company should be used with extreme caution.
Sincerely,
[redacted]
I ordered over $200.00 for jewelry from this company. I have not seen all of it yet, since some was ordered for my daughter in NYC. I live in Lancaster, Texas. The jewelry did not look nearly as nice as the pictures did online. It was advertised as a big discount and now I know why. It doesn't look like it's even worth the price it cost let along the socalled price it supposed to be worth. It looks cheap and small and it was a big disappointed. The ring looked bulky and not elegant. It was a total rip off. The advertising is false. The mechandise is cheaply made of inferior material. I would not want this jewelry even if it was free unless I was going to give it to a child. I just received this junk in so many different little envelopes. It all came in small zip lock bags inside the envelopes or in plastic stapled bags. None what I have seen thus far came in boxes. I have never experienced such let down with a product I've ordered online before. Unfortunately I was so excited when I came across this web site that I did not read the fine print which states not eligible for return or exchanges. It stated final sell. This means if you hate the products too bad. You've thrown away your money. I don't know what to do now. I hate the jewelry. I would be so happy if I could get my money back. I should have read up on this company before placing such a large order. Please share this information to hopefully warn others. I am divulging my phone number as I want to go public ###-###-####.
Revdex.com:
I have reviewed the response made by the business in...
reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
that is fine and once I see my funds back in my account then I will accept because you all have lied to me for months now. thank you]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Customer's package has been delivered via USPS [redacted].
background-color: #f5f5f5; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; color: #333333;">
As a courtesy, Customer can ship item back for a full refund and provide us with tracking details.
Thank you!
[redacted]
Hello, This order was placed on 11/**. As advertised all orders ship within 7-10 business days. You will receive a shipping confirmation once your order has been shipped. For any questions, please contact us at [redacted]Thank you!
I love my purse and the customer service is outstanding...
Please check out our available bracelets which can be found on [redacted]. Once you select the item and add it to your cart you will then see an option to apply the store credit which we have issued.
Your package was shipped via [redacted] and the tracking number is [redacted]According to [redacted]: Package routed to wrong local post office. Package will be transferred to correct post office for delivery.We are sorry for this delay. If your package is not delivered to you by...
Monday, March ** please email us at [redacted] and we will gladly arrange for a reshipment.
Customer has been refunded in full.Thank you![redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...
Customer has been refunded in full.
Thank you!
[redacted]
Customer can return the item to us for a full refund.
Customer will be refunded a total of $15.95 once package is shipped back to us with tracking details.Thank you![redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
This is getting to be really ridiculous. Your policy states "No exchanges for intimates or bathing suits". I bought sandals!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
As per correspondence with customer a replacement package has been issued.Thank you![redacted]
Customers order was placed on Oct ** and the order has already been shipped. The USPS tracking number is [redacted] with the Expected Delivery Day: Friday, November *, 2014This is well within the advertised shipping time frame. Thank...
you, [redacted]