I love everything I've purchased from MobStub Love the prices and the quality Had a small problem with one item and received excellent customer service with a rapid replacement
Their products allow me to have a wide variety of costume jewelry without the large prices
Recommend them to everyone
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
*** *** ***
Their response is the same - although a bit more detailedMy request is not to return the product to refund the costThis product caused extensive damage to two of my devicesWhere is their responsibility for that?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:That's all they keep sayingIt is unacceptable & I refuse to be out $+ dollars on shoes I can't wearI'm absolutely sure mine is not the first request for a refund or I would even take a store credit from them for a miss size wearable item like shoes or clothing
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
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As per company policy, all defective merchandise must be reported within days of deliveryCustomer contacted us almost months after the order was placed. As per policy, we are unable to replace the items as it is no longer covered under the return time frameI have copied this from
our FAQ page:What is Mobstub?s return policy?Due to the fact that our deals are so greatly discounted, the deals we negotiate with our vendors are final close-out salesAs such we simply cannot accept returns and all sale are final unless stated otherwise on the deal page, thanks so much for understanding! For defective or damaged merchandise, notify us by [email protected] within days of receiving itPlease include the order number, the name of the product, the date of purchase, and the issue you are having with the itemIf the defective item is out of stock, it can be returned for a full refundPlease understand that we are unable to accept any returns or exchanges for personal items such as swimwear or undergarments
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT
been resolved because:
[Your Answer Here]
I have received a notice that you have closed my complaint, BEFORE THE ISSUE HAS BEEN RESOLVEDI have only received a written notice of what is SUPPOSE to happenI have NOT received any merchandise as of this date and the item is no longer available, although my credit card has NOT been creditedSo this is my update to youI don't care what the Cohas statedNothing has been resolvedSincerely,
*** * ***
***
*** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
I placed in order and within minutes I tried to cancel Contacted customer service, cancelled twice, finally found a phone number, called and cancelled, after days I have heard nothing When package arrives I will refuse This is a terrible company to deal with as far as trying to contact anyone
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and find that this resolution is satisfactory to me and the matter has been resolved. However, until I actually receive my refund, I would like the case to remain open. I shipped the product back to the business on Tuesday, February ***. I have not yet been refunded as of today.
I also note that this business continues to advertise this particular product for sale, even though it is not the same product that the customer would receive
Sincerely,
*** ***
*** confirms that your order was delivered a few days after your order was placed:
background-">*** *** ***
***
*** *** *** *** *** *** ***
*** * *** ***
*** ***
*** *** ***
***
*** ***
*** * ***
*** ** ***
***
*** *** *** * *** **
*** *** ***
***
As we have no record of receiving your return and no return was authorized we do require a tracking number which confirms delivery at our facility.
Once you provide us with this proof of return we will promptly refund your order
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
When I ordered my items, NOWHERE did it say or imply that it was a "final sale" I would never ever purchase something I could not return if I was unsattisfied I do see in your FAQ about "no returns", but why would I even look there?I do not like being taken advantage of A place that claims "no refunds"are just trying to rip people offI will NOT be one of them!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Customer never emailed to inquire about order. Order date: October **, 2014Order was promptly shipped via ***: *** confirms delivery November *, , 10:amFor all order inquiries customer should email ***
and will receive a response within 12-hours. Thank you, ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, ***
***
hi , I just like to let you know that of orders I made with this company is been solve, () my order number I still don't know how is going end up(1126360) if I don't get my order I do like for them to give me my money back, is very irresponsible of them not even have a
line for costumers to call
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.The business has indicated that a full refund will be issued and it will take 3-days to show on my credit card account I withhold my full satisfaction until I see the credit applied.
Sincerely,
*** ***
Since this item was listed as final sale it is not eligible for a refund. I'll be happy o organize a replacement for the wrong color item as well as the defective one.Please have customer email us at *** Thank you.***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been
resolved
Sincerely,
*** ***
I love everything I've purchased from MobStub Love the prices and the quality Had a small problem with one item and received excellent customer service with a rapid replacement
Their products allow me to have a wide variety of costume jewelry without the large prices
Recommend them to everyone
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
*** *** ***
Their response is the same - although a bit more detailedMy request is not to return the product to refund the costThis product caused extensive damage to two of my devicesWhere is their responsibility for that?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:That's all they keep sayingIt is unacceptable & I refuse to be out $+ dollars on shoes I can't wearI'm absolutely sure mine is not the first request for a refund or I would even take a store credit from them for a miss size wearable item like shoes or clothing
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
/>
As per company policy, all defective merchandise must be reported within days of deliveryCustomer contacted us almost months after the order was placed. As per policy, we are unable to replace the items as it is no longer covered under the return time frameI have copied this from
our FAQ page:What is Mobstub?s return policy?Due to the fact that our deals are so greatly discounted, the deals we negotiate with our vendors are final close-out salesAs such we simply cannot accept returns and all sale are final unless stated otherwise on the deal page, thanks so much for understanding! For defective or damaged merchandise, notify us by [email protected] within days of receiving itPlease include the order number, the name of the product, the date of purchase, and the issue you are having with the itemIf the defective item is out of stock, it can be returned for a full refundPlease understand that we are unable to accept any returns or exchanges for personal items such as swimwear or undergarments
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT
been resolved because:
[Your Answer Here]
I have received a notice that you have closed my complaint, BEFORE THE ISSUE HAS BEEN RESOLVEDI have only received a written notice of what is SUPPOSE to happenI have NOT received any merchandise as of this date and the item is no longer available, although my credit card has NOT been creditedSo this is my update to youI don't care what the Cohas statedNothing has been resolvedSincerely,
*** * ***
***
*** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
I placed in order and within minutes I tried to cancel Contacted customer service, cancelled twice, finally found a phone number, called and cancelled, after days I have heard nothing When package arrives I will refuse This is a terrible company to deal with as far as trying to contact anyone
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and find that this resolution is satisfactory to me and the matter has been resolved. However, until I actually receive my refund, I would like the case to remain open. I shipped the product back to the business on Tuesday, February ***. I have not yet been refunded as of today.
I also note that this business continues to advertise this particular product for sale, even though it is not the same product that the customer would receive
Sincerely,
*** ***
*** confirms that your order was delivered a few days after your order was placed:
background-">*** *** ***
***
*** *** *** *** *** *** ***
*** * *** ***
*** ***
*** *** ***
***
*** ***
*** * ***
*** ** ***
***
*** *** *** * *** **
*** *** ***
***
Customer's order has been refunded in full
Thank you!
***
As we have no record of receiving your return and no return was authorized we do require a tracking number which confirms delivery at our facility.
Once you provide us with this proof of return we will promptly refund your order
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
When I ordered my items, NOWHERE did it say or imply that it was a "final sale" I would never ever purchase something I could not return if I was unsattisfied I do see in your FAQ about "no returns", but why would I even look there?I do not like being taken advantage of A place that claims "no refunds"are just trying to rip people offI will NOT be one of them!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Customer never emailed to inquire about order. Order date: October **, 2014Order was promptly shipped via ***: *** confirms delivery November *, , 10:amFor all order inquiries customer should email ***
and will receive a response within 12-hours. Thank you, ***
Customer's package has been shipped via *** tracking number ***.Thank you!***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, ***
***
hi , I just like to let you know that of orders I made with this company is been solve, () my order number I still don't know how is going end up(1126360) if I don't get my order I do like for them to give me my money back, is very irresponsible of them not even have a
line for costumers to call
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.The business has indicated that a full refund will be issued and it will take 3-days to show on my credit card account I withhold my full satisfaction until I see the credit applied.
Sincerely,
*** ***
Since this item was listed as final sale it is not eligible for a refund. I'll be happy o organize a replacement for the wrong color item as well as the defective one.Please have customer email us at *** Thank you.***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been
resolved
Sincerely,
*** ***
Customer's package has been delivered via UPS tracking number ***
Thank you!
***