Be aware of this company as it does not stand by the products it sells and offers no assistance for refunds and/or exchanges. True enough, there is a policy for returns BURIED in its over-all policies and states that because the prices are so low, they do not offer returns or refunds. They also took 4 days to reply (state they will reply within 48 hours) by email. I am now stuck with a bracelet that does not fit and there appears to be no resolution. Be very careful of this company.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#[redacted], and have determined that my complaint has NOT been resolved because:
10pt;">I did not want my money back I wanted the product. It is a gift for my granddaughter.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]
False advertising of original retail prices. NO REFUND/EXCHANGE ALL SALES FINAL "policy" is very discreetly displayed and does not show up unless you scroll down, even if you think you are viewing the entire page you are not. Won't deal with a company selling through trickery and lies. They are not proud of their products, only their marketing ploys. What company would legitimately sell shoes without an opportunity to exchange for size. This one refused to. Had several back and forth emails with unyielding customer service. I do all I can to discourage others from being taken advantage of by this company.
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
10pt;">
As of 2:28 CST on March **, 2015 there has been no refund issued.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I expected a cheap ring to tarnish and maybe turn my finger green, but the ring I ordered fell apart within 3 months! I was standing at my desk and it literally BROKE IN HALF while doing NOTHING! I wore it on my left hand (I'm right-handed), so it was never stressed in any way. When I contacted the company, they said defective merchandise has to be returned within 15 days. It wasn't defective that I know of -- just CHEAP! I've had GUMBALL MACHINE RINGS from the 1960's that lasted longer than this; and they cost a penny!!!
I sure hope the other things I ordered hold up better than the I love you more/most hand-stamped 2 pc ring set for $18!!! PLUS postage and handling! Retail $140? What a joke!!!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Please see below, the REIMBURSEMENT for items NOT received.
As of this writing, it is not showing on my credit card statement.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
They cannot sell me broken merchandise. It tehre not a lemon law in NYC?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter...
has been resolved. I would to have liked to heard somehting from them when I reached out before a month and a half had passed but the money has been refunded so that wil do.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. They emailed me last night letting me know that they refunded my...
money. I would have rather had the product that I ordered but what is done is done and I will not ever order from them in the future. Thanks you for your time.
Sincerely,
[redacted]
The customer has been refunded in full.
Thank you,
[redacted]
Customer has been issued a store credit for defective item.He can feel free to place an order for a new bracelet.Thank you.
Be aware of this company as it does not stand by the products it sells and offers no assistance for refunds and/or exchanges. True enough, there is a policy for returns BURIED in its over-all policies and states that because the prices are so low, they do not offer returns or refunds. They also took 4 days to reply (state they will reply within 48 hours) by email. I am now stuck with a bracelet that does not fit and there appears to be no resolution. Be very careful of this company.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#[redacted], and have determined that my complaint has NOT been resolved because:
10pt;">I did not want my money back I wanted the product. It is a gift for my granddaughter.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]
The customers order has been shipped within the advertised time frame. Here is the [redacted] tracking link: [redacted]
False advertising of original retail prices. NO REFUND/EXCHANGE ALL SALES FINAL "policy" is very discreetly displayed and does not show up unless you scroll down, even if you think you are viewing the entire page you are not. Won't deal with a company selling through trickery and lies. They are not proud of their products, only their marketing ploys. What company would legitimately sell shoes without an opportunity to exchange for size. This one refused to. Had several back and forth emails with unyielding customer service. I do all I can to discourage others from being taken advantage of by this company.
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been...
resolved.
Sincerely, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been...
resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
10pt;">
As of 2:28 CST on March **, 2015 there has been no refund issued.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I expected a cheap ring to tarnish and maybe turn my finger green, but the ring I ordered fell apart within 3 months! I was standing at my desk and it literally BROKE IN HALF while doing NOTHING! I wore it on my left hand (I'm right-handed), so it was never stressed in any way. When I contacted the company, they said defective merchandise has to be returned within 15 days. It wasn't defective that I know of -- just CHEAP! I've had GUMBALL MACHINE RINGS from the 1960's that lasted longer than this; and they cost a penny!!!
I sure hope the other things I ordered hold up better than the I love you more/most hand-stamped 2 pc ring set for $18!!! PLUS postage and handling! Retail $140? What a joke!!!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Please see below, the REIMBURSEMENT for items NOT received.
As of this writing, it is not showing on my credit card statement.
Sincerely,
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
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[redacted] [redacted]
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[redacted] **
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[redacted] **
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[redacted]
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[redacted]
[redacted]
[redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
They cannot sell me broken merchandise. It tehre not a lemon law in NYC?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter...
has been resolved. I would to have liked to heard somehting from them when I reached out before a month and a half had passed but the money has been refunded so that wil do.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been...
resolved.
Sincerely, [redacted]
Customer has been fully refunded.
Thank you!
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. They emailed me last night letting me know that they refunded my...
money. I would have rather had the product that I ordered but what is done is done and I will not ever order from them in the future. Thanks you for your time.
Sincerely,
[redacted]
Customer has been refunded in full for delayed shipment.
Customer has been refunded due to package lost in transit.
Thank you!
[redacted]
A replacement package has been issued for customer.Thank you.[redacted]