Microsoft

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Windows product key The Technical Support escalations team will investigate this matter and contact you directly to work toward a resolution Sincerely,Microsoft Corporation

Dear [redacted] , Thank you for contacting Microsoft Corporation via the RevDex.com regarding your Surface Pro 4 issue. After reviewing your service request number it appears one of our GES agents is currently assisting you and sent their most recent email on 7/18 and also left a voicemail the same day. Upon receiving your updated shipping address, our agent states, the shipping of your unit will be expedited. Please continue to work with our GES agent to arrive at a resolution as quickly as possible and respond to their email with any further inquiries. Sincerely, Microsoft Corporation

Dear ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with your report of fraud We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance If you have not yet contacted support, you can reach Xbox support at 1-800-4MY-XBOX (800-469-9269) between the hours of 6:00AM - 10:P.MPacific Time, days a week including holidays Sincerely, Microsoft Corporation

Complaint: [redacted] I am rejecting this response because: I am still unable to remove/uninstall Windows DefenderSincerely, [redacted] *

Dear [redacted] ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Xbox One chargesAfter reviewing your service request number it appears one of our agents spoke with you and in their notes they said you claimed that none of the purchases made on your Xbox account were approved by you or your son when our agent named each individual purchaseWe would like to repeat our agent’s recommendation that you take up these unauthorized charges with your bankIf any other issues arise for you in the future please visit support.microsoft.comSincerely,Microsoft Corporation

Complaint: [redacted] I am rejecting this response because:They did nothing for me OBVIOUSLY, Microsoft WILL NOT stand behind their products for life They only do what they are required to do by law They deem something obsolete and I am left with NOTHING but junk from China Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAfter months and months of fighting with terrible customer service and company attitude, I was granted a refund for the defunct laptopHappy to put this whole ordeal to rest and never, ever, touch Microsoft ever again Sincerely, [redacted] ***

Dear [redacted] ***, Thank you for contacting Microsoft Corporation via the RevDex.com regarding your Skype credit issue. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution as soon as possible. Sincerely,... Microsoft Corporation

Dear [redacted] ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Charge Kit The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution Sincerely, Microsoft Corporation

Dear [redacted] ***, Thank you for contacting Microsoft Corporation via the RevDex.com regarding concerns with your upgrade. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution. Sincerely, Microsoft Corporation

Dear [redacted] , Thank you for contacting Microsoft Corporation via the RevDex.com regarding this issue. To locate your account, we will need either your Gamertag or Microsoft Account email address in order to locate your account. Sincerely,Microsoft Corporation

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Microsoft BandThe Global Escalation Services team will investigate this issue and contact you directly to work toward a resolution.Sincerely, Microsoft Corporation

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding your recurring payment issueThe Global Escalation Services team will investigate this matter and contact you directly to work toward a resolutionSincerely, Microsoft Corporation

Inever got my refund.Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: Microsoft Corporation took approximately $from my business account for a service it gave to all other customers for free which was for my email accountI was travelling and wasn't aware the email services were free to all other customersThey were automatically deducting the fees from my bank accountWhen I called to request a refund, they refusedSo this matter is settled when Microsoft Corporation refunds my $and not before and I suggest they all work on their customer service skills.Sincerely, [redacted]

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding your credits issueAfter reviewing your complaint we unfortunately will not be able to transfer your credits between your Microsoft accountsHowever, if you are having issues accessing your AOL Microsoft account please visit the following site for account recovery: “https://account.live.com/acsr” or, please visit support.microsoft.com and one of our support staff will be happy to assist youSincerely, Microsoft Corporation

Dear [redacted] Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with Windows We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance If you have not yet contacted support, you can reach Microsoft Support at http://support.microsoft.com Sincerely, Microsoft Corporation

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with your upgrade to Windows We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance If you have not yet contacted support about this issue, visit support.microsoft.com Sincerely, Microsoft Corporation

Complaint: [redacted] I am rejecting this response because: We have a Skype credit and IT IS ACTIVE and the company refuses to refund it to us.Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: The purchase was not made more than 30 days prior, and the complaints was not made more than 30 days prior. You chose to respond in December to a complaint that was made months ago, within the return time frame. Also, I expect a multi-national corporation to use better grammar, does anyone proofread the company response? You are representing Microsoft!Sincerely, [redacted] ***