Microsoft

Complaint: [redacted] I am rejecting this response because:I have attempted to go through the game company and all they do is tell me to contact Xbox Live since this is who the game was purchased from If any of my complaint was actually read you would know this is part of my concern that I keep getting sent back and forth This is why I am rejecting this same answer I've been given numerous times already.Sincerely, [redacted]

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account ban We have reviewed this matter and verified that your account was in violation of our Terms of Use and subsequently banned from accessing Xbox Live Please understand that the Enforcement link below is the only avenue to receive more information regarding your account banYou can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOU You can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconduct For additional information regarding your ban, please visit http://enforcement.xbox.com/We have recorded your feedbackMicrosoft considers this matter closed and will no longer be responding to any further requests concerning your account banSincerely, Microsoft Corporation

Complaint: [redacted] I am rejecting this response because: they never gave me a.support number they hung up on.me and offered some program..I.had a.product key when I.bought the computer I.expect them to give me one back I.not.paying twice for a product keySincerely, [redacted] ***

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account ban We have reviewed this matter and verified that your console was in violation of our Terms of Use and subsequently banned Please understand that the Enforcement links below are the only avenue to receive more information regarding your console banYou can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOU You can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconduct For additional information regarding your ban, please visit http://enforcement.xbox.com/We have recorded your feedbackMicrosoft considers this matter closed and will no longer be responding to any further requests concerning your console banSincerely,Microsoft Corporation

Dear ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with the Windows upgrade We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance Sincerely, Microsoft Corporation

Complaint: [redacted] I am rejecting this response because: I don't need service request. I want that Microsoft quit trying to hijack my Windows 7 Pro 64 bit that I paid for with their worthless Windows 10 that you cannot even give out for free. Stop trying to sneak in updates as legitimate fixes to Windows 7 that are in reality Windows 10 nag upgrades. YOU KNOW EXACTLY WHAT YOU ARE DOING. QUIT PRETENDING THAT YOU DON'T AND QUIT THE NONSENSE ABOUT SERVICE REQUESTS!

Dear [redacted] ,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your son’s account suspension We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceSincerely,Microsoft Corporation

Dear ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Windows download We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this information and at that time we will be able to provide further assistance If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com or call 1-800-642-to get immediate assistance with your Windows uninstall Sincerely, Microsoft Corporation

Complaint: [redacted] I am rejecting this response because: I WAS a targeted recipient The promo WAS on my Xbox dashboard and the pictures shown of all terms on slickdeals were taken BY ME from my dashboard Codes bought through third parties might not qualify but the terms did not state that and the promo allowed for inputting codes THROUGH the promotion link!If you choose to ignore the Revdex.com, you can also deal with the Indiana Attorney Generals office All for $10? Fine It's the principle of the thing really.Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: It doesn't fix anythingI already paid to have the computers repairedIf this many people are having an issue with Windows eating hard drives, ruining RAM, and other things then why not just admit that it shouldn't have been released yet and refund the repair money that people have paid outIt's ridiculous that a company that makes billions cannot afford to help their customers fix what has been destroyedIt's even more ridiculous that Microsoft has over 1/the market covered and still has such horrible customer serviceRead the complaint BEFORE giving me a canned response Sincerely, [redacted]

Dear [redacted] ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues with your computer We have created a new case for you, logged under the service request number [redacted] The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution Sincerely, Microsoft Corporation

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Outlook issueAfter reviewing your service request number it appears one of our GES agents is currently assisting you and sent their most recent email on 8/Thank you for replying to our agent’s emailOur agent has a note to connect with you again on 8/If you would like our agent to call you, please send them an email with the best number and time to reach you and they will contact you on their next available daySincerely,Microsoft Corporation

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues with Xbox content We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support about this issue, visit support.microsoft.comSincerely,Microsoft Corporation

Dear [redacted] ,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your console ban The Xbox Listening and Advocacy team will investigate this matter and contact you directly to work toward a resolution.Sincerely,Microsoft Corporation

Thank you for contacting Microsoft via the Revdex.com of Alaska, Oregon, and Western Washington We apologize for the delay in responding to your claim If you are still experiencing an issue with your product or service, please update your Revdex.com claim confirming your most recent service request number and we will be happy to investigate further If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com to get immediate assistance with the product or service you are experiencing issues with Sincerely, Microsoft Corporation

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Technical Support Experience We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com to get immediate assistance with your Dell PC Sincerely,Microsoft Corporation

Complaint: [redacted] I purchased vouchers with $each on 2/and 2/on [redacted] .com, which I think is the same company as SkypeI redeemed of them with no problemBut when I tried to use the rest, it said they were expiredI looked at the order for those vouchers, and see no expiration anywhereI bought them with account [redacted] @hotmail.comMy husband tried to redeem them with his account [redacted] @hotmail.comThe vouchers that I could not use are: [redacted] Sincerely, [redacted] ***

Dear [redacted] ,Thank you for contacting Microsoft Corporation via the Revdex.com regarding the issue you are having with the Xbox Live serviceWe would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have providedIf you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have lost your service request number, please call [redacted] Support is available from 6:00AM - 10:P.MPacific Time, days a week including holidays.Sincerely,Microsoft Corporation

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.comAs we have stipulated multiple times, the Xbox terms of use were adhered to in this caseIf you would like to purchase Destiny for the full price, you are able to at this timeThere are no further actions Microsoft will take in this regard.Sincerely,Microsoft Corporation

Dear [redacted] ,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your console issue We have been able to find your account and see that you have had multiple interactions with support regarding this issue which appears resolved If you are still experiencing an issue with your console, please update your Revdex.com claim confirming your most recent service request number and we will be happy to investigate further.Sincerely,Microsoft Corporation