Microsoft

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The representative that contacted me was polite and worked with me toward a solution.Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI realize that Microsoft (bing.com) want the matter closed based on their answer and not mine which was to delete my name from your bing.com images and photos of, and you have argued against me long enough even though there are other names who do not get this recognition, I do not have the money to pursue the matter further Sincerely, XX XX

Dear [redacted] Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues with your password We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance Sincerely, Microsoft Corporation

I use a free software Ooen Office so I declined Microsoft 10'upgrade SECERAL TIMES A DAY,however they downloaded it to my computer anyway without my permission and interfered with the program I use, caused my printer to default to their program file , prevented me from save as function and caused a serious delay in my business timeline

Complaint: [redacted] I am rejecting this response because: I was not given a service request numberIf one was created, the techs did not give it to me on the call Sincerely, [redacted]

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with your Microsoft Office for Mac activation The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution Sincerely, Microsoft Corporation

Revdex.com:The issue has been resolved with Microsoft....Thank You so much for your assistance Please cancel my complaint Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: the issue has not been resolved yet.The skype username is: [redacted] Sincerely, [redacted] ***

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding your subscription issueWe would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have providedIf you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceWhen you contacted our support at support.microsoft.com, a service request number should have been provided for youIt is usually 10-digits longWe would also appreciate if you could mention which Microsoft subscription you are trying to cancel, Office etcSincerely,Microsoft Corporation

Dear [redacted] ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Xbox We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance If you have not yet contacted support about this issue, visit support.microsoft.com Sincerely, Microsoft Corporation

Dear ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Windows download We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided If you have a service request number, please update your claim with this information and at that time we will be able to provide further assistance If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com or call 1-800-642-to get immediate assistance with your Windows uninstall Sincerely,Microsoft Corporation

Complaint: [redacted] I am rejecting this response because: When I reached out to support in December of 2014, they told me there was nothing I could do This Revdex.com response effectively tells me that my message was not looked at for over a year and a half, so now they aren't going to consider it and that I should reach out to support again (which I have no reason to believe would be any more help than they were the first timeMicrosoft can't just ignore complaints and hope they go away Sincerely, [redacted] ***

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with your MSA The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution Sincerely, Microsoft Corporation

Complaint: [redacted] I am rejecting this response because: This is not an answerI would appreciate a specific person higher up and a direct phone number.I've already tried it your way as described here with no luck.Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: This company is displaying their complete failure and non willingness to resolve the complaint by not only not apologizing for the terrible lack of service from their employees, which can easily be verified with a playback call, but in also laying the burden once again on the consumer to provide a "service request number" that their own employees failed to provideRevdex.com please take note at this company's negligencePlease keep this case on file, it is not resolvedEven when confronted with the issue instead of doing the correct thing and issuing a refund they rather ignore the issue and enable their employees to continue with their unethical behaviorSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: for one Microsoft has not said they would contact DELL regarding this issue, nor has anyone from a US based corporate office returned any of my phone callsmicrosofts response offers ZERO to me, why aren't they taking action/ Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I want a refundI gave you the account's email addressSincerely, [redacted]

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com The Global Escalation Services team has thoroughly investigated this issue and due to Microsoft policy we consider this matter closed As the agent you were in contact with explained, Microsoft is unable to provide compensation for overdraft feesYour best option is to contact your bank to dispute the charges We understand this may not be the answer you were hoping for, but we are bound by Microsoft policy regarding compensation and refundsWe appreciate your time and have recorded your feedback Sincerely, Microsoft Corporation

Dear [redacted] , Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your XboxWe appreciate the additional information provided in your replyWe have reviewed your situation and while we understand your frustrations, we are unable to take the action you have requestedAs one of the agents you were in contact with explained, due to Microsoft policy the promises made by another agent regarding compensation for this issue cannot be honored At this time, Microsoft considers this case closedWe appreciate your time and have recorded your feedback Sincerely, Microsoft Corporation

Complaint: [redacted] I am rejecting this response because: After ten days of frustration and many hours for trying desperately to get help all I received was disconnected phone numbers and links to NOT AVAILABLE” web sidesWhen I complained to Revdex.com I got connection to someone with access to Microsoft server and the problem has been fixedI need to warn other users because the bug still existThank you Revdex.com Sincerely, [redacted]