Microsoft

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Office 2003.  We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have...

provided.  If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance.
Sincerely,
Microsoft Corporation

Complaint: [redacted]I am rejecting this response because: I still have not been issued my REFUND!My e-mail addresses are [redacted] & [redacted] Sincerely,[redacted]

Hello [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Xbox Live account.  We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have...

provided.  If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance.
If you have not yet contacted support about this issue, visit support.microsoft.com.
Sincerely,
Microsoft Corporation

Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with your upgrade to Windows 10.  We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information...

you have provided.  If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance.
If you have not yet contacted support about this issue, visit support.microsoft.com.
Sincerely,
Microsoft Corporation

Hello,My name is Kaisa and I work for Skype Customer Relations Office. My duties include responding to customer complaints. I received your complaint via Revdex.com saying that you have experienced issues with Skype. I’m very sorry to read that and I will gladly assist you further.I understand your...

frustration regarding this issue and therefore I have issued a refund for the order as requested. The funds will be returned to your credit card account.I hope this response has been helpful.We apologize for any possible inconveniences caused by this. I appreciate your patience and understanding.Kind regards,Kaisa Customer Relations OfficeSkype

Microsoft needs nothing else from me to settle this case .

Complaint: [redacted]
I am rejecting this response because:They haven't resolved the issue, they've only said that they're going to contact me.  I will update if they actually contact me and actually resolve the issue.
Sincerely,
[redacted]

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues cancelling your account.  We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have...

provided.  If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance.
Sincerely,
Microsoft Corporation

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Skype account.  The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution.
Sincerely,
Microsoft...

Corporation

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Zune music.  We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have...

provided.  If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance.
Sincerely,
Microsoft Corporation

Dear Dr. [redacted]Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Microsoft Account. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution.Sincerely,Microsoft Corporation

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Gears of War Ultimate Edition purchase.  The Xbox Listening and Advocacy team will investigate this matter and contact you directly to work toward a resolution.
Sincerely,
Microsoft...

Corporation

Dear [redacted],
Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issue. As stated previously, we have offered all possible options for resolution, which have been rejected. If you would like to accept the agent's offer, please reply to his most recent e-mail and he will be happy to help. Otherwise, we are unable to provide further assistance and consider this matter closed.
We appreciate your time and have recorded your feedback.
Sincerely,
Microsoft Corporation

Dear [redacted], Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with your billing account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information...

you have provided.  If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance. Sincerely,Microsoft Corporation

Complaint: [redacted]I am rejecting this response because:
Your final comments are some of the worst business practices  have ever seen. And it was after numerous contacts, several hours of my time, and the loss of the money spent on an account that wasn't able to be used for MONTHS! I'm glad the Revdex.com posts these responses publicly so people can see how poorly you conduct business and how you treat your customers.
Thanks Microsoft for being the unprofessional, self centered, money hungry is you are!
SO I WOULD STRONGLY RECOMMEND [redacted] TO PEOPLE NEW TO GAMING OR TRYING TO DECIDE. BESIDES, IT FREE!!! 
Sincerely,[redacted]

Hello,
 
Thank you for contacting Microsoft Corporation via the Revdex.com regarding Outlook. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided.  If you have a...

service request number, please update your claim with this number and at that time we will be able to provide further assistance.
 
If you have not yet contacted support about this issue, please visit support.microsoft.com or call 1-800-642-7676.  
 
Sincerely,
Microsoft Corporation

Thank you for contacting Microsoft via the Revdex.com of Alaska, Oregon, and Western Washington.
We apologize for the delay in responding to your claim.  If you are still experiencing an issue with your product or service, please update your Revdex.com claim confirming...

your most recent service request number and we will be happy to investigate further.
If you have not contacted support regarding this inquiry, we encourage you to visit [redacted] to get immediate assistance with the product or service you are experiencing issues with.
Sincerely,
Microsoft Corporation

Hello,
 
Thank you for contacting Microsoft via the Revdex.com of Alaska, Oregon, and Western Washington.
 
We apologize for the delay in responding to your claim.  If you are still experiencing an issue with your product or service, please update your Better Business...

Bureau claim confirming your most recent service request number and we will be happy to investigate further.
 
If you have not contacted support regarding this inquiry, we encourage you to visitsupport.microsoft.com to get immediate assistance with the product or service you are experiencing issues with.
 
 
 
Sincerely,
Microsoft Corporation

Dear [redacted], Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with your console.  We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you...

have provided.  If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance. If you have not yet contacted support, you can reach Xbox support at[redacted] between the hours of 6:00AM - 10:00 P.M. Pacific Time, 7 days a week including holidays.  Sincerely,Microsoft Corporation