Microsoft

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your issueThe Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution. Sincerely, Microsoft Corporation

Dear *** ***, Thank you for responding regarding issue. We apologize that we are unable to verify your account or locate your service request with the information provided in your claim. We would like to assist in investigating your claim, however without a valid service request number we are unable to take further actionIn the future, if you can find or create a service request for this issue, please update your claim with that number and we will be happy to help. If you have not yet contacted support about this issue, visit support.microsoft.comSincerely, Microsoft Corporation

Complaint: ***I am rejecting this response because: I have absolutely no idea what they are talking about in terms of me working with an agent and the issue was resolved and closed todayI have not heard from anyone at Skype in the last month! Because Microsoft is closing this out, I will be filing a complaint with the Minnesota Attorney Generals officeAgain, I have not spoken or communicated with anyone from Skype in the last month and I never received any kind of refundSincerely,*** ***

Complaint: ***I am rejecting this response because:they asked for more info witch I will now place here *** is now closed*** is now closed. These ones I didnt get the service I need and simply want to change my password my email is wrong and it is now a free account thus past info I do not think appliesSincerely,*** ***

Dear *** and *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Outlook issue. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support about this issue, visit support.microsoft.comSincerely,Microsoft Corporation

Hello ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding Windows 10. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with your Xbox Account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information
you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support, you can reach Xbox support at *** *** between the hours of 6:00AM - 10:P.MPacific Time, days a week including holidays. Sincerely,Microsoft Corporation

lol you guys stole my money and I want it back

Complaint: ***
I am rejecting this response because:The issue is not yet resolvedAs stated in Microsoft's response, here is the current service case number: ***It has not changed since the beginning of this messyet another disappointing response from Microsoft. I would appreciate a follresponse from Microsoft
Sincerely,
*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding the Gears of War Backwards Compatibility promotion. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the
information you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not yet contacted support about this issue, please call 1-800-4MY-XBOX (800-469-9269). Support is available from 6:00AM - 10:P.MPacific Time, days a week including holidays
Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because:
For the third time Microsoft is denying to fix the issue and refund me my money back Instead they are telling me to handle it with GameStop First they said Ubisoft now game stop I'm tired of the run around It's not fair at all .if I'm contacting GameStop it will to be trade in my Xbox one and to never deal with this company again I have been a customer for 10plus years and this is the thanks I get .Sincerely,*** ***

Complaint: ***I am rejecting this response because: After speaking with Aman T*** from the global escalation team, the response is the same He, like the others I have spoken with agree that all the cells of Excel cannot be seen and used, but will not, or cannot, do anything to resolve the issue The resolution offered was to uninstall the product and reinstall (which has been done) Secondarily, I was told that there was no solution and that I would have to live with a faulty product.Sincerely,*** ***

Dear *** ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Hotmail accountAfter reviewing your service request number and account history, it appears one of our Tier agents is taking over your case; they should be reaching out to you shortlyIf you have any questions or concerns please contact support.microsoft.comYour service request number is: ***We would like to thank you for your patienceSincerely, Microsoft Corporation

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com. We are sorry to hear about your account credit issueYour account credit is usable for Xbox content through the Xbox marketplace on the console at this timeMicrosoft considers this matter closedSincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because I understand that $is more important than your customer, that is why I had to look for an option to get this resolvedI have filled out your form times, twice since your level three support was involvedI have entered the last four digits of the credit card, the device I'd of the last Xbox it was used on., I may have my favorite food wrong, we have had this account for about years.your support calls me on the phone # on the account? I have been trying to resolve this for three months, you auto withdraw this from our credit card so I am not sure when last T&C's were confirmed. Bottom line is you withdrew money from me for an account I can't useYou have been unable to help me use it, I would be surprised if you had any use since you billed us, maybe our attempt to get a passcode so we could use it on a new console.I am fed up with this, I have accounts that are much more important than this and if I need help re-setting a password or getting help with it I speak with one customer service rep and they can get me going.I believe it would be in all of our best interest to credit and cancel this account.thanksSincerely,*** ***

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue installing Office. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution.Sincerely,Microsoft Corporation

Dear *** ***
Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issueWe are unable to promise an exact delivery date of the check, however Sandeep has continued to work on your case and will continue to do so until you receive itWe can assure you that you will receive the check for $that you were promised as resolution for this issue
We appreciate your patience with this matter
Sincerely,
Microsoft Corporation

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThe resolution was fully solved by my changing the credit card number so that no further charges could be made.Sincerely, *** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Windows 10. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not yet contacted support about this issue, visit support.microsoft.com
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.comBecause the agent's offers were rejected and conversation became aggressive, they are unable to provide further assistance with this matterWe apologize that we are unable to offer your desired resolution
This case has been closed and we will no longer be responding to further requestsWe appreciate your time and have recorded your feedback
Sincerely,
Microsoft Corporation