Microsoft

Complaint: ***I am rejecting this response because:I've already tried emails and chatsI don't think it is an acceptable response for them to tell me that I have to call them. Simply read my complaint, and fix the problemThe contents of the beginning of my latest 26-minute chat with Microsoft is attachedI don't care to repeat that conversation on the phone.Sincerely,*** ***

Complaint: 10740048I am rejecting this response because:It doesn't address my request for a refundI have kept this account far longer than I wanted, simply because figuring out how to cancel it was not straightforward and getting customer service help included going through a bunch of website hoops which I never had the time or patience to doI have spent a bunch of money for a service that I have not really wantedTo really address my complaint I would appreciate a refund for the that was recently charged.Sincerely,*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Bing. The Global Escalation Services team has thoroughly investigated this issueAs stated previously, we are unable to offer further assistance as Bing search results are a product of a complex algorithmic system that will adjust itself over time. We do not have reason to believe that our tools are broken in any way, however we have recorded your feedback regarding the Bing search results and they will be forwarded to the appropriate department
We apologize that we are unable to fully answer your request. Microsoft considers this case closed and will no longer be responding regarding this matter
Sincerely,
Microsoft Corporation

Dear *** ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account suspensionWe have reviewed your situation and while we understand your frustrations we are unable to take the action you've requestedWe consider this matter closedMicrosoft will not respond to any further correspondence in this matterSincerely,Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Windows user account issue. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. Please provide the email address you provided when you called technical support. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com to get immediate assistance with your Windows user account
Sincerely,Microsoft Corporation

Complaint: ***
I am rejecting this response because: Microsoft is not being forthright about the item that became available and was sold to another party
Sincerely,
*** ***

Complaint: ***I am rejecting this response because:Sincerely, *** ***unless they tell me when my so called temp ban is up I am not going anywhere

Complaint: ***
I am rejecting this response because: This is unacceptableFor a company to have full anonymity with enforcement and billing is wrongThere is no oversight, and no way to contact directly to dispute
Sincerely,
*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with your Windows upgrade. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not yet contacted support about this issue, visit support.microsoft.com
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issueWe apologize that we are unable to reinstate the subscription because the refund has already been issued and we cannot provide the subscription free of chargeAt this time we are unable to offer further assistance, as the refund is complete on our endWe appreciate your time and have recorded your feedback
Sincerely,
Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your outgoing email server configuration issue. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information
you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not contacted support regarding this issue, we encourage you to contact technical support at 1-800-microsoft (1-800-642-7676) or visit support.microsoft.com to get immediate assistance with your email configuration
Sincerely,Microsoft Corporation

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely,
*** ***
I accept that they will be reviewing my complaint I do not accept that this issue is resolved, as I have not heard any solutions to resolve issues yet
*** ***

Hello ***,
Thank you for contacting Microsoftvia the Revdex.com of Alaska, Oregon, and Western Washington
We apologize for the delay in responding to your claim. If you are still experiencing an issue with your product or service, please update your Revdex.com claim confirming your most recent service request number and we will be happy to investigate further
If you have not contacted support regarding this inquiry, we encourage you to visitsupport.microsoft.comto get immediate assistance with the product or service you are experiencing issues with
Sincerely,
MicrosoftCorporation

Dear ***,
Thank you for responding regarding Age of Empires III. We apologize that we are unable to verify your account or locate your service request with the information provided in your claim. We would like to assist in investigating your claim, however without a valid service request number we are unable to take further actionIn the future, if you can find or create a service request for this issue, please update your claim with that number and we will be happy to help
If you have not yet contacted support about this issue, visit support.microsoft.com
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com. The Xbox Listening and Advocacy team has thoroughly investigated this issue and, as was stated in our previous response, the account that was used to download and play Gears if War: Ultimate edition was a child’s accountThe terms of the offer clearly state that users under the age of did not qualify to receive the Backwards Compatibility codes. We consider this matter closed per our Terms of the Promotion (see link below)
Gears of War Backwards Compatible: https://gearsofwar.com/en-us/games/gears-of-war-ultimate-edition/backwards-compa...⇄
Sincerely,Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.comUpon reviewing your interaction with support, it appears that your device is no longer in warrantyIf you would like to utilize our paid out of warranty service, you can do so at any time by using
http://myservice.surface.com
Due to this, Microsoft considers this matter closed
Sincerely,
Microsoft Corporation

Complaint: ***
I am rejecting this response because:very obviously the information I provide again was no looked atIn order to be in violation of anything one must have to be online I want it to be known that persistent telecommunications harassment done over the Microsoft network by a Microsoft employee is a vederal offense and in this matter I declare UCC 1-all rights reserved with no prejudiceBy doing so I protect my common law rights with no exception denying Microsoft any rights over me and Microsoft is in direct violation of UCC 1-My God given common law rights shall not be infringed uponIf Microsoft chooses to ignore this matter they agree they are in direct violation of Unified Commercial Code which is the full law of contract within the courts of the United States
Sincerely,
*** ***

Complaint: ***I am rejecting this response because: I did call skype several times to no availTHat is why I went to the Revdex.comI'm not starting over and speaking to unhelpful skypePlease resolve this through Revdex.com, where I trust I will get an actual answer.Sincerely,*** ***

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account ban. Please understand that the Enforcement link below is the only avenue to receive more information regarding your account banYou can review the full Terms of Use at:
http://www.xbox.com/en-US/Legal/LiveTOUYou can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconductFor additional information regarding your ban, please visit http://enforcement.xbox.com/.We have recorded your feedbackMicrosoft considers this matter closed and will no longer be responding to any further requests concerning your account ban.Sincerely,Microsoft Corporation

Dear *** * ***
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your *** ban. As we stated previously, we have reviewed this matter and verified that your account was in violation of our Terms of Use and subsequently banned from accessing Xbox Live. Please understand that the Enforcement link below is the ONLY avenue to receive more information regarding your account ban
You can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOU
You can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconduct
For additional information regarding your ban, please visit http://enforcement.xbox.com/
We have recorded your feedback. Microsoft considers this matter closed and will no longer be responding to any further requests concerning your account ban
Sincerely,Microsoft Corporation