Microsoft

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your compromised Xbox accountAfter reviewing your service request number it appears one of our unauthorized access agents has sent you an email on 8/at 7:11am with steps to help you
recover your accountPlease follow the steps outlined in our agent’s email and respond to their email when you have completed themSincerely, Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.comWe appreciate the time you have taken to provide your honest feedback regarding your experience, and your comments have been recordedWhile we understand your frustration, as previously stated, due to the Microsoft Services Agreement we are unable to offer further assistance with your claim
Sincerely,
Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Skype number issueThe Global Escalation Services team will investigate this matter and contact you directly to work toward a resolutionSincerely, Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding delivery issues. If this is still an issue, please update your Revdex.com claim confirming your most recent service request number and we will be happy to investigate
further
Sincerely,
Microsoft Corporation

Dear ***, Thank you for contacting Microsoft Corporation through the Revdex.com regarding your Xbox Live account. Your Gamertag was found to be in violation of the Xbox Terms of Use or the Xbox Live Code of Conduct and subsequently suspended from accessing Xbox
Live. We have taken additional steps to review and reconfirm the enforcement action taken against the Gamertag and stand behind the decision. For further details on what kinds of behaviors or actions led to the account suspension, please review the websites listed below. Xbox has no obligation to provide you with specifics regarding your violation. We will no longer be responding to any further requests concerning your enforcement action as this matter is closed. You can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOUYou can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconductFor additional information regarding your ban, please visit http://enforcement.xbox.com/. Sincerely,Microsoft Corporation

Revdex.com: I have an email from Bing Rewards stating that they recognize that in this Lucky game I did get squares with a Microsoft Band in each oneThey also stated that a Microsoft Band is not one of the prizes. So basically they admitted to some type of fraudulent contest. I can't figure out how to save aol mail to my computer so I can send you copies of their emailsI can copy and paste them if that would help you any. I still think that since the original email says that you can win a prize instantly by matching squares and I got matching squares with a Microsoft band, they should send me a Microsoft band.I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: ***I am rejecting this response because:
I have not been contacted
Sincerely,*** ***

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Microsoft Store purchase. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolutionSincerely, Microsoft Corporation

Complaint: ***I am rejecting this response because:Sincerely,*** ***
well I know for a fact that I have email addresses and one was being charged every month and the other wasn't so I will take this further

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your laptop issueAfter reviewing your service request number, (***), and your chat history with our customer service agent, it is apparent your only way to work out an accommodation
would be to work directly with the San Francisco Microsoft StoreWe would like to apologize for this situation, but it is up to the Microsoft Store to work out an accommodation in this scenario as they would be responsible for handling the shipping and security of your devicePlease reach out to them or our customer service at support.microsoft.com with any further questionsSincerely, Microsoft Corporation

Complaint: ***I am rejecting this response because: I have contacted Microsoft MANY MANY times and wasted almost hours on trying to get this problem resolvedI only escalated to this complaint because they would not take responsibility for the problem, and when they did, they said I WAITED TOO LONG TO ASK FOR A REFUND, which was not trueThis is really ridiculousThey haven't addressed ANYTHING.Sincerely,*** ***

Dear *** ***
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your concerns with your Microsoft Account. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com. The Global Escalation Services team has thoroughly investigated this issue and due to Microsoft policy we consider this matter closed. We apologize that we are unable to provide your desired resolution, but we do not consider this matter to be an exception of Microsoft's policy regarding warranties and refunds
Sincerely,
Microsoft Corporation

Dear ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with your console. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceSincerely,Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your DELL issue. We appreciate the time you have taken to provide your honest feedback regarding their ability to give out a COAYour comments have been recorded and we appreciate
your continued support of Microsoft products and servicesSincerely, Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com. Upon reviewing your account, it appears that the console is out of warrantyIf the console is no longer functioning, Microsoft offers repair options to you through a paid repairThis can be
achieved by going to http://myservice.xbox.com
Due to the console warranty, Microsoft considers this matter closed
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with Windows 10. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with your Windows Phone. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the
information you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistancePlease visit http://www.microsoft.com/en-us/mobile/support/ for Windows Phone support.Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because:There should always be a way to refund consumers their money, whether or not the fault lies with the company or the individual. Sincerely,*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with your product key. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
Sincerely,
Microsoft Corporation