Microsoft

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Downloadable ContentWith the information you provided in your claim, we were able to locate the service request regarding this issue on your accountOur records indicate that the agent
you spoke with provided you with the product key code, as well as a $coupon code as compensation for your time, thus resolving this matterPlease check the most recent e-mail sent by the agent on 10/for the codes
Because your original request has been fulfilled, Microsoft will be closing this caseIf you have any other issues regarding your Downloadable Content, please reply to the agent's e-mail as soon as possible and they will be happy to provide further assistance
Sincerely,
Microsoft Corporation

Dear Just** * ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding access to your Xbox Live account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not yet contacted support about this issue, please call 1-800-4MY-XBOX (800-469-9269). Support is available from 6:00AM - 10:P.MPacific Time, days a week including holidays
Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because:Sincerely,*** ***

Dear Patrick M***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Xbox One game issue. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceThe following site has answers to common questions about Forza 7: (http://support.xbox.com/en-US/games/game-titles/forza-motorsport-7-faq) If you have not yet contacted our support, please visit support.microsoft.comSincerely,Microsoft Corporation

Hello,
After over an hour on the phone with Microsoft and after days of waiting, Microsoft has confirmed they will be refunding my money. This case (***) can be closed
Thank you,
***

Dear *** *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Xbox card. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceSincerely,Microsoft Corporation

Complaint: ***
I am rejecting this response because:the banks do not see this as their issue eitherOne of your own agents told me to keep my card on and that no more money would be removedHowever, more money was taken outI removed my card this last time and my money was still removedBut, you only want to quote one agent out of the or so I have talked to!
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:I still do not have access to my accountAll they did was request my claim numberHere are my numbers: *** - Service Request Update *** and account recovery request number is ***
Sincerely,
*** ***

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issueWe apologize for the delay in contact and have reached out to the agent working on your case and requested updates on it, and he will be in contact with you soonWe appreciate your patience with this matterSincerely, Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your EA access points. The Global Escalation Services team has thoroughly investigated this issue and we are unable to fulfill your requestWith the additional information you provided, we were able to locate your service request and see that the agent explained to you the 7-day process for receiving your EA access pointsAs well, she has provided a free month of Xbox Live as compensation
At this time, we have offered all we can for resolution of this issue, and consider this matter closedWe appreciate your time and your feedback has been recorded
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Bing Rewards. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft
Corporation

Dear *** ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding an Xbox service contractWe would like to investigate your issue further but were unable to locate a Service Request Number within your claim or with the information you have providedIf you
have a Service Request Number, please update your claim with this number and at that time we will be able to provide further assistanceIf you are unable to locate your Service Request Number but have contacted Xbox Support, please update your claim to confirm the email address associated with your Xbox Live account.If you have not yet contacted support about this issue, please call *** (***)Support is available from 6:00AM - 10:P.MPacific Time, days a week including holidays.Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because: You guys just took out the word temporarily to the response you sent meI want my dollars+ back you guys are treats an year customer so badly I can not bieleve thisI demand to get my game content liscenses backThis is stealing I can not beileve you guys would even do this. Sincerely,*** ***

Complaint: ***I am rejecting this response because: The complaint is not resolved. Here is the requested number:
*** Sincerely,*** ***

Complaint: ***
I am rejecting this response because:attatched to this email are videos of the occurrence for which my account sustained a ban of which gamer *** states he worked for Xbox live and has friends on the inside as well as the messages that accompanied I made no threats however I was threatened and gamer *** who has a gamer tag against TOS still has an active account this is not fairI was called a favor multiple times and as you can see after enforcement was taken against my account *** message me and said "enjoy the ban ft don't bother a review Microsoft doesn't investigate anything and here's your proof" him and his friend filed identified complains I demand you provide any proof you have I broke any TOS agreementIf you refuse to do so I demand that someone contact me via Telephone to further discuss this matter and this violation of my human rights
Sincerely,
*** ***

Hello,My name is Kaisa and Iwork for Skype Customer Relations OfficeMy duties include responding tocustomer complaints.I received your complaintvia Revdex.com saying that you have experienced issues with SkypeI’m very sorry toread that and I will gladly assist you further.All Skype subscriptions are
recurring bydefault but can be cancelled at any timeThis is stated in Skype Terms of Useand also during the purchase flowPlease go to the FAQ page for detailedinstructions for cancellations and refund: https://support.skype.com/en/faq/FA1881You can get in touch with Skype CustomerService when you follow the instructions provided on our supportpage here: https://support.skype.com/en/faq/FA1170Please visit Skype Support page for anyassistance you need: https://support.skype.com/en/There are no orders onthe Skype accounts linked to the email addressIn order for us to look intoit, please kindly provide us or Skype Customer Service the Skype account name youexperience issues with.I hope this response hasbeen helpful.We apologize for anypossible inconveniences caused by this.I appreciate yourpatience and understanding.Kind regards, KaisaCustomer Relations OfficeSkype

Initial Business Response /* (1000, 5, 2014/11/11) */
Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your request for a refundWe would like to investigate your issue further but were unable to locate a Service Request Number within
your claim or with the information you have providedIf you have a Service Request Number, please update your claim with this number and at that time we will be able to provide further assistanceIf you are unable to locate your Service Request Number but have contacted Xbox Support, please update your claim to confirm the email address associated with your Xbox Live account
If you have not yet contacted support about this issue, please call X-XXX-XMY-XBOX (XXX-XXX-XXXX)Support is available from 6:00AM - 10:P.MPacific Time, days a week including holidays
Sincerely,
Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your concerns with Windows 10. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Windows download. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this information and at that time we will be able to provide further assistance
If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com or call 1-800-642-to get immediate assistance with your Windows download
Sincerely,Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your custom Xbox controller issueAfter reviewing your service request number it appears one of our GES agents has been assisting youPlease continue to work with our agent towards a resolution and direct any questions you may have to their email address Sincerely, Microsoft Corporation