Megabus.com

Please be advised that we have contacted you again today and you have spoken to our lost and found manager, ***

Complaint: ***
I am rejecting this response because:
As I stated beforeI was not only not lateBut also
minutes earlyWith the bus scheduled to leave at 2:30, I arrived at 2:and got in lineThe employee who was overseeing the passengers and tickets did this to about to a dozen people who already had purchased tickets for the same bus and also in line with meDirectly next to the busHe simply stopped our line, collected cash for those trying to get on standby, then turned to us and said you missed your bus and have to pay extra for the next oneRegardless of the fact that the bus was still there and we all had tickets and have been waiting to get on.
Regards,
*** ***

Complaint: ***
I am rejecting this response because: It just sounds like you guys are going to take months to resolve this hoping I forget about it but trust me I want to be refunded immediately I am tired of getting open ended responses and no resolve!
Regards,
*** ***

Complaint: ***
I am rejecting this response because: the driver besides being unprofessional, did not board or allow the bus to leave on time which you have not addressed
Regards,
*** ***

Complaint: ***
I am rejecting this response because: I will be filing a commercial lien against this business for failure to honor thier terms and conditions
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and
find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending
it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have attached the itinerary requested by Megabus Its shows the terminal location where the bus did not show up I will be waiting for Megabus' response in-regards to this claim
Regards,
*** ***

Complaint: ***
My cell # is: ***You should see that I made calls to the Megabus number on April 1st ranging from 8:30am-1030amListen to the phone conversations and you will specifically here the people at megabus telling me first that the first bus is super late, and then another conversation where they said that there is no bus on file for 830am bus, and then refusing to let me talk to a supervisorAnd then basically the same thing began to happen for the 10am bus that never showed upSo you're records of the buses leaving do not match at all with what was going on according to the phone calls, and we were there the whole time and no buses showed.
Regards,
*** ***

To whom it may concern,
I found doing business and purchasing my products from SD Bullion very positive because I always receive my exact products with fast service and deliveryI shall continue to build my inventory with them
Thanks, *** ***

I usually ride the Mega bus quite often and the horror stories as well as my recent experience has stop me from riding the bus Bus drivers rude, unsafe stops for people to wait on there connecting bus, customer service stinks and not helpful, God for bid you make a mistake on your reservations and need customer service to fix it (unfortunately that's a lost, forfeited no exchange NOTHING)

Always easy to find my way around their website and to orderThey have fast shipping and accuracy on the products ordered also it's nice to track your order once shipped with a tracking emailThanks again SDBullion

Complaint: ***
I am rejecting this response because: the redemption code was sent via e-mail on 10-24-and indicated an "Expiry Date" of 10-24-When I attempted to logon the Megabus site and enter the redemption code on a future travel date, the site wouldn't accept/recognize the code.
Regards,
*** ***

I do apologize but unfortunately we are unable to honor your request for compensationThe service was still provided which unfortunately experienced some delays outside of our controlUnfortunately if you decided to not take the journey we are unable to offer compensation

Complaint: ***
I am rejecting this response because: I am still waiting to be refunded for the Uber ride I was forced to take from the scene of the breakdown back to my house so I could then drive to *** *** *** I have attached my receipt in this response, as well as in two previous emails that Megabus never responded to
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Complaint: ***
I am rejecting this response because:
My mother in-law property was damagedThe driver of the bus
throw her bag's onto infested watersA apology is not sufficient, due to her luggage being destroyedI would like a refund applied to the account, so my mother would be able to replace damage items
Regards,
*** ***

I apologize about the troubles this has caused youPlease provide me with the reservation number for the bus that experienced the delay

Please provide me with your reservation number to investigate your lost luggage

We have been unable to contact the passenger at the number providedOur notes state that our insurance carrier processed and mailed a check for $that has not been cashed
Please provide a working number so we can contact the insurance rep assigned to this case

Complaint: ***
I am rejecting this response because:
I will be filing a commercial lien against this business for failure to honor thier terms and conditions
Regards,
*** ***