Megabus.com

I'm sorry to hear you were not pleased with our form of compensationPlease understand that per our terms and conditions, once purchased our reservations are non refundableAs an apology all passengers were given a redemption codeAt this time, we are unable to honor your request of a refundWe understand that you were not informed about the replacement bus in which we must apologize forWe strive to provide an on time service but at times unexpected events occur in which causes us to fail our passengersWe hope you will give us the opportunity to serve you again

Complaint: ***
I am rejecting this response because:There was no place according to my mom sayin the bus changed from MegaBus to *** ***She's taken MegaBus hundreds of timesThis is your logistic issue with no heads up that the bus had changedShe was where the ticket said she was suppose to be atNo email, no call or no text message mentioning of the switch
Regards,
*** ***

Complaint: ***
I am rejecting this response because:
Regards,
*** ***

Complaint: ***
I am rejecting this response because: I have not received my refund of from Megabus.They said it would be done in 3-business from 10/28/
Regards,
*** ***

I have done business online with several bullion dealer sites but I must say that SD Bullion is the best overall by far! The ease, quick receipt of my order, SD Bullion competitive pricing, and overall experience is outstanding! They are my Number One Dealer!

Complaint: ***
I am rejecting this response because: Again, customer service reps told me they could not track a bus that was not Mega BusI've already uploaded my call logs that showed I had been inquiring about the bus since before the departure time you claimed it leftAs I've state before, unless the bus picked up at a different location other than the address on the email, it was not there on timeAnd I would like a full refund
Regards,
*** ***

I have done business with SD Bullion more than times and each time was easy and with problemsEvery order was complete and shipped on time They have the best prices online or will match that priceI tell all my friends about themI will continue to do business with them

Complaint: ***
I am rejecting this response because:
I have not yet heard anything back from the company except that they are looking into it I would accept the response if I had notification that they were taking action.
Regards,
*** ***

The lost and found supervisor will contact the client on 6/23/regarding the lost luggage

Complaint: ***
I am rejecting this response because: I have tried many times to contact them by leaving messages As well as leaving my phone number.
Regards,
*** ***

best dealer in the buisness extremely fast ship times, stock is always up to date on the website

I just bought my first order of silver bars they came to me before the date stated on the invoice in mint shapevery fast shipping and very nice people to deal with greAT PRICEINGI WOULD BUY FROM THEM AGAIN AND AGAIN, THANK YOU SD BILLION FOR A NICE BUYING EXPERANCE.*** L NEW YRK

I've been buying from Silver Doctors Bullion with purchases ranging from ounces to large purchases I also used this service to buy gold and silver to fund my self directed IRA using the specific coins that qualify for the SDIRA
The prices are nearly always the best in the market or within a few cents of other sites The employees responsivness is enjoyable and inspires confidence in my work with SDB
I also got good prices when I traded gold for silver as well as direct sales of precious metals through SDB The wiring of funds was quick and direct
The SDB site also started offering survival supplies like ammo and Berkey filtersShortly after these products were offered on line I bought a large amount of ammo at prices that were comparable to other on line sitesDelivery was very low cost as SDB offered a flat rate shipping price
I've yet to buy any good products but SDB would be one of the first places I'd consider going if I was in need of those items
As full disclosure I have been a regular blogger on the Silver Doctors and be fortunate to be one of the first people to get to know some of the people like *** who are personally involved in the development of Silver Doctors and SDB Doc and his people are easy to work with, friendly, accomodating and go the extra mile to make sure their clientele is satisfied That said, I recommend Silver Doctors Bullion to any buyer from small lots of precious metals to large
On another note, I have also recommended several people to buy here and they were very satisfied with the price and service

Please accept our apologies for the inconvenience you experienced with our serviceWe have processed a refund of your bus farePlease allow to business days for your account to be credited

I purchased rounds from SD Bullion and received the order in a blink of an eye!
The rounds were in perfect condition and I could not be happier
Thanks!

We will issue you a check in the amount of $deducting the refund for $Please provide us with you information name, address, phone number, EtcThe sooner you provide the information we can get the check out to you

I apologize for the troubles this has caused youPlease understand on our website we have a bus stops tab which provides you with further details on the locations of our bus stopsUnfortunately, as previously stated we are unable to compensate you

Complaint: ***
I am rejecting this response because:It clearly shows you didn't even look at the complaintI specifically said I emailed *** and didn't callThis does not help your case.
Regards,
*** ***

We apologize that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused youI reviewed your account and noticed you were offered a 50% redemption code that can be used towards future bookingYou should
have received a follow up email which included information regarding your redemption codeRedemption codes can be applied to your order using the option on the megabus.com website located in the basket sectionPlease be advised that you can use multiple codes to pay for your orderOnce applied any remaining balance on your order must be paid with another methodRedemption codes are valid for one year from the date of issue

I've been a fan of Megabus previouslyThat is because I never interacted with the customer service dept,
I only would buy a ticket and take a tripHOWEVER, the moment I analyzed, did some researched, and had a few encounters with their customer service dept, I realized the true company they are
1st Experience:
I called Megabus Customer Service about a bus ticket that I bought that needed to be changed(back story) I purchase a bus ticket, but for the wrong date - Thursday instead on Friday - and realzied this the moment I pressed confirm on the payment; so I called inI spoke with a representative whose goal wasn't to provide me with the help that I needed, but mainly, get to the next caller to finish their dayShe told me, that there is a fee to change the ticket that I just bought 5mins prior (waiting on hold for 5min)I told her, I just made the mistake and its for the same time of day, just the wrong date, and that I JUST purchased thisShe completely ignored the context of the situation and continued to rant about her inability to satisfy me as a customerThen proceeded to get me off the phone by repeating "is there anything else I can help you with today sir" - really?
2nd Experience:
I called Megabus Customer service about a purchased - yet unused ticket - that I needed credit for to purchase another ticketIt was due to me being sick and just recoveringThe first representative (didn't get his name) HUNG UP ON ME while I was explainingThen I called back immediately and spoke to Osiris id#He then told me that there is nothing he can do, repeating that "its past the date sir" without asking for a reason, asking for proof, or anything that would lend me to think that Megabus and its employees care about its customer and our satisfactionHe then HUNG UP ON ME
There will not be a 3rd experienceWhy? Because MegaBus has lost me as a customerI am a loyal customer to a lot of companiesThe type of customer that would pay more money to you because of "Great customer service"But it seems that MegaBus does that value that, nor does it train it' employees to exude or exemplify that; thus I declare that if you value customer service, boycott this so called MegaBus, because its apparently clear - they only care about their profit margins
* And no, I dont want to even start about their RUDE bus operators*
Good Bye MegaBus