Over the past 2-years I've bought many electrical gift cards from cardpool with about a few hundred dollars, which were automatically stored in the cardpool appmonths ago I could not login to their app and website any more, nor can I reset my passwordI've contacted them via email many times and they said some of their customers had same problems and they did not know whyThey could not even search my account email and email me my gift card information so I can use the cards nowThey want me to find all the order emails from the last years and sent to them insteadHow am I supposed to keep all those emails from 2-years ago if I already had the cards information stored in their app??
I sold a *** *** egift card in the amount of $to cardpool.*** after verifying the amount on the card I received an email stating the check for $was sent on December 28th and that I should receive the check within 3-business days or weeks due to *** having issues that coukd delay itWell, 3-business days have ***e and gone and after receiving other mail from California in only days I knew something wasn't rightI called *** first to make sure it wasn't something on their end delaying it and the lady from *** said there was nothing happening at that time that would take a letter weeks to ***e from California to NYI tried emailing support times and received no responseI also called their verification phone number timesfirst gentleman told me they are backed up still due to the holidays..2nd time I called back received the same exact excuse as to why no one in support was emailing me backThe 3rd time I called which was today I was told by
Yesterday I sold four gift cards to CardpoolToday I got four emails from them (one per transaction) saying that they are cancelling the transactions but would not disclose why
I sold an *** *** gift card to ***They sent an email stating my check had been mailed but I NEVER received the check from them and the time the check should have arrived is now far exceededI have documentation as I'm happy to provide my bank statement which shows I never deposited a check from themI have emailed them THREE TIMES and have not received a replyThis company is FRAUDULENT and takes people's money/does not send out checks as promised and does not reply when you attempt to contact them numerous timesIf I pay for a car and the salesman says 'thanks for the payment but we're not going to give you the car', I would think that is textbook FRAUD just as thisI would like to receive my check from cardpool as promised and I would like this company to be investigated and shut down immediately by the government so they don't have the time and opportunity to take advantage of millions of other peopleWhoever is in charge of this website should be thrown in PRIS
I purchased a Red Lobster gift card on 12/14/17, found it was invalid and requested a refund on 12/22/I didn't hear back so sent another email on 12/but still have not had a return on 01/08/This was to replace another Red Lobster card which was invalidLast card was refunded promptly but it was still an embarrassment to be turned down at the restaurant and I ended up paying full price
I submitted several gift cards expecting payment in the form of an *** gift cardThis payment was promised in business dayNo payment and no correspondence ever cameInquiries via email (their only accepted form of communication) go unanswered
I purchased a $Starbucks gift card on February 23rd at 5:19pm ESTI paid $for this card as they were selling it for a 10.50% discountI received the card numbers via email very promptly but when I went to register it on the Starbucks App it says “card is already registered with Starbucks”
Honestly I’m not sure as to why there are so many negative reviews about this gift Card companyI placed an order to sell my gift card 50$ for on 1/8/and received a check in the mail by today 1/16/I was nervous about all the reviews that are negative of people complaining they didn’t get their check or other issuesI received my check in the mail 8-days after they emailed me saying they would have it to me by 3-business daysI was shocked I received the check too AND within the time frame I did at that being all the negative reviews I readI got so nervous that I didn’t receive the check by day that I emailed customer support 2x and still haven’t heard back from themI guess that was the downside is that they don’t have any phone number to contact and it’s only through email messages which they didn’t even respond back to, luckily I’m happy they didn’t because I ended up waiting the few days and got my check todayI’m happy with my experience I got my money the same day I received the check by cashing it at a western union check cashing by my houseCardpool all good to my experience with themI honestly cannot believe all the negative reviews when my experience went so smooth and easyIf anyone doesn’t believe I am a real customer I have an order number for anyone who wants to speak to me directly through here please feel free
my cardpool transaction number is *** sold my *** gift card to them with a value of $on 01/05/i chose to receive payment in the form of a *** e-gift card for $they said to expect e-gift card delivery with hoursit has been almost week and no word from them, they don't respond to emails I sent to them about my orderi need my money back
"Sold" a *** *** gift card to cardpool 1/2/(transaction ***)It was $75, and they offered me $and promised an electronic e-gift card by email "within one business day." As of today, 1/8/17, I have no *** gift card, and they have ignored repeated requests for update on statusThey seem to have no customer service number eitherThey also have not had the intelligence to send an email to all customers explaining perhaps there is an XMas backlogTheir customer service is reprehensibleAnd I am now a week out and cannot use the *** *** card, nor do I have my *** card number that shoudl have been provided by email
I had purchased a gift card for ***.com through cardpool for $on June 22, which had a year guaranteeI went to use it three weeks ago and there was no balance on itCardpool guarantees there gift cards for a yearI have tried to contact Cardpool multiple times for a refund and nobody has even responded back from customer serviceI just would like my money back for the bad product that was sold to me that was guaranteed to work for one year
I sold my gift cards to them and was primised a 1-day in review then a check mailed to meIt has been a week and can not get in contact with themleft numerous messages and emails
I sold Cardpool*** gift cards and was promised a total payout, in the form of an *** gift card, of $as of 1/3/I got an email immediately following my transaction stating they received my cards and I could expect a email with an e-gift card in the next business daysI never received it so I followed up by emailing support twice and calling and have not received any further communication from the company,
I sold them $($travalue) worth of gift cards on 1/30/and mailed the physical gift cards on 1/31/Their confirmation email states, "Your transaction number is ***We'll issue you a check within business days of verifying your gift cards, mail via *** and email you to let you know when we do." It has now been almost three weeks since mailing the cards and I have heard nothingI have emailed the company twice and left a voicemail for customer serviceI have not received any communication back
Cardpool represents that they resell valid gift cards at a discountI purchased an electronic USD gift card from Pottery Barn in June After several unsuccessful attempts to use the gift card, I was informed in December that the card could not be used in the United States because it was a Canadian gift card denominated in CADOn December 28, 2016, I informed Cardpool that the card was denominated in CAD and requested a refund (the electronic gift card was not used and Carpool could offer it to a willing prospective customer)Cardpool informed by that they would not refund my purchase because it did not fall within days from the initial purchaseHowever, misleading customers by selling CAD-denominated gift cards as USD-denominated gift cards is a misdemeanor in the State of Califnornia, where Cardpool has its principal offices, and Illinois, where I reside, and the relevant statute of limitations for violations for Truth-in-Advertising and related laws are not
I sold a gift card to this company, but I never received payment for my gift cardI sold a $*** gift card to cardpool in FebruaryThey sent me a confirmation email with my order number and a shipping labelThey told me to send in my gift card and I would be receiving a check for $in 3-business daysI waited business days before emailing them and asking where the gift card isThey responded that sometimes there are delays and that my check should come in the mail in three weeks maxThree weeks went by and I still have yet to receive my checkThey even called to verify my identity before they claimed to issue my checkThey seemed very legitimate up until I never received paymentEvery time I email them, they skirt around my questionsI asked for tracking information or a specific date for my checks arrival and they could not provide me with thatI have read reviews of this business online recently and dozens of other people are experiencing the same problems
I purchased an electronic gift card from Cardpool for the store *** *** on March I received an email with the code and pin needed to use the gift card on *** *** websiteThe only problem is: *** *** does not currently have an eCommerce websiteSo, they sold me an electronic gift card to a store who is not currently an online retailerI emailed Cardpool four times to inquire how to use the e-gift card in storeI have not received a responseI have called the only phone number I can find for them - for bulk sales - twice to be met with an answering machineMy voice mails have not been answered, eitherThe most embarrassing part of this, is that I gave the e-gift card to a friend as a birthday gift and then had to call her an explain that she can't use it
I purchased an eBay gift card that was supposed to have a $balance, but the card actually has a $balanceI have sent multiple emails with no response from the company
I sold a gift card to *** for *** creditThey said I would receive the credit by email within hoursIt has been days and I have not received any responseI emailed them three times without receiving a response
Over the past 2-years I've bought many electrical gift cards from cardpool with about a few hundred dollars, which were automatically stored in the cardpool appmonths ago I could not login to their app and website any more, nor can I reset my passwordI've contacted them via email many times and they said some of their customers had same problems and they did not know whyThey could not even search my account email and email me my gift card information so I can use the cards nowThey want me to find all the order emails from the last years and sent to them insteadHow am I supposed to keep all those emails from 2-years ago if I already had the cards information stored in their app??
I sold a *** *** egift card in the amount of $to cardpool.*** after verifying the amount on the card I received an email stating the check for $was sent on December 28th and that I should receive the check within 3-business days or weeks due to *** having issues that coukd delay itWell, 3-business days have ***e and gone and after receiving other mail from California in only days I knew something wasn't rightI called *** first to make sure it wasn't something on their end delaying it and the lady from *** said there was nothing happening at that time that would take a letter weeks to ***e from California to NYI tried emailing support times and received no responseI also called their verification phone number timesfirst gentleman told me they are backed up still due to the holidays..2nd time I called back received the same exact excuse as to why no one in support was emailing me backThe 3rd time I called which was today I was told by
Yesterday I sold four gift cards to CardpoolToday I got four emails from them (one per transaction) saying that they are cancelling the transactions but would not disclose why
I sold an *** *** gift card to ***They sent an email stating my check had been mailed but I NEVER received the check from them and the time the check should have arrived is now far exceededI have documentation as I'm happy to provide my bank statement which shows I never deposited a check from themI have emailed them THREE TIMES and have not received a replyThis company is FRAUDULENT and takes people's money/does not send out checks as promised and does not reply when you attempt to contact them numerous timesIf I pay for a car and the salesman says 'thanks for the payment but we're not going to give you the car', I would think that is textbook FRAUD just as thisI would like to receive my check from cardpool as promised and I would like this company to be investigated and shut down immediately by the government so they don't have the time and opportunity to take advantage of millions of other peopleWhoever is in charge of this website should be thrown in PRIS
I purchased a Red Lobster gift card on 12/14/17, found it was invalid and requested a refund on 12/22/I didn't hear back so sent another email on 12/but still have not had a return on 01/08/This was to replace another Red Lobster card which was invalidLast card was refunded promptly but it was still an embarrassment to be turned down at the restaurant and I ended up paying full price
I submitted several gift cards expecting payment in the form of an *** gift cardThis payment was promised in business dayNo payment and no correspondence ever cameInquiries via email (their only accepted form of communication) go unanswered
I purchased a $Starbucks gift card on February 23rd at 5:19pm ESTI paid $for this card as they were selling it for a 10.50% discountI received the card numbers via email very promptly but when I went to register it on the Starbucks App it says “card is already registered with Starbucks”
Honestly I’m not sure as to why there are so many negative reviews about this gift Card companyI placed an order to sell my gift card 50$ for on 1/8/and received a check in the mail by today 1/16/I was nervous about all the reviews that are negative of people complaining they didn’t get their check or other issuesI received my check in the mail 8-days after they emailed me saying they would have it to me by 3-business daysI was shocked I received the check too AND within the time frame I did at that being all the negative reviews I readI got so nervous that I didn’t receive the check by day that I emailed customer support 2x and still haven’t heard back from themI guess that was the downside is that they don’t have any phone number to contact and it’s only through email messages which they didn’t even respond back to, luckily I’m happy they didn’t because I ended up waiting the few days and got my check todayI’m happy with my experience I got my money the same day I received the check by cashing it at a western union check cashing by my houseCardpool all good to my experience with themI honestly cannot believe all the negative reviews when my experience went so smooth and easyIf anyone doesn’t believe I am a real customer I have an order number for anyone who wants to speak to me directly through here please feel free
my cardpool transaction number is *** sold my *** gift card to them with a value of $on 01/05/i chose to receive payment in the form of a *** e-gift card for $they said to expect e-gift card delivery with hoursit has been almost week and no word from them, they don't respond to emails I sent to them about my orderi need my money back
"Sold" a *** *** gift card to cardpool 1/2/(transaction ***)It was $75, and they offered me $and promised an electronic e-gift card by email "within one business day." As of today, 1/8/17, I have no *** gift card, and they have ignored repeated requests for update on statusThey seem to have no customer service number eitherThey also have not had the intelligence to send an email to all customers explaining perhaps there is an XMas backlogTheir customer service is reprehensibleAnd I am now a week out and cannot use the *** *** card, nor do I have my *** card number that shoudl have been provided by email
I had purchased a gift card for ***.com through cardpool for $on June 22, which had a year guaranteeI went to use it three weeks ago and there was no balance on itCardpool guarantees there gift cards for a yearI have tried to contact Cardpool multiple times for a refund and nobody has even responded back from customer serviceI just would like my money back for the bad product that was sold to me that was guaranteed to work for one year
I sold my gift cards to them and was primised a 1-day in review then a check mailed to meIt has been a week and can not get in contact with themleft numerous messages and emails
I sold Cardpool*** gift cards and was promised a total payout, in the form of an *** gift card, of $as of 1/3/I got an email immediately following my transaction stating they received my cards and I could expect a email with an e-gift card in the next business daysI never received it so I followed up by emailing support twice and calling and have not received any further communication from the company,
I bought a *** gift card of $face valueCardpool sent me a gift card with $face value
I sold them $($travalue) worth of gift cards on 1/30/and mailed the physical gift cards on 1/31/Their confirmation email states, "Your transaction number is ***We'll issue you a check within business days of verifying your gift cards, mail via *** and email you to let you know when we do." It has now been almost three weeks since mailing the cards and I have heard nothingI have emailed the company twice and left a voicemail for customer serviceI have not received any communication back
Cardpool represents that they resell valid gift cards at a discountI purchased an electronic USD gift card from Pottery Barn in June After several unsuccessful attempts to use the gift card, I was informed in December that the card could not be used in the United States because it was a Canadian gift card denominated in CADOn December 28, 2016, I informed Cardpool that the card was denominated in CAD and requested a refund (the electronic gift card was not used and Carpool could offer it to a willing prospective customer)Cardpool informed by that they would not refund my purchase because it did not fall within days from the initial purchaseHowever, misleading customers by selling CAD-denominated gift cards as USD-denominated gift cards is a misdemeanor in the State of Califnornia, where Cardpool has its principal offices, and Illinois, where I reside, and the relevant statute of limitations for violations for Truth-in-Advertising and related laws are not
I sold a gift card to this company, but I never received payment for my gift cardI sold a $*** gift card to cardpool in FebruaryThey sent me a confirmation email with my order number and a shipping labelThey told me to send in my gift card and I would be receiving a check for $in 3-business daysI waited business days before emailing them and asking where the gift card isThey responded that sometimes there are delays and that my check should come in the mail in three weeks maxThree weeks went by and I still have yet to receive my checkThey even called to verify my identity before they claimed to issue my checkThey seemed very legitimate up until I never received paymentEvery time I email them, they skirt around my questionsI asked for tracking information or a specific date for my checks arrival and they could not provide me with thatI have read reviews of this business online recently and dozens of other people are experiencing the same problems
I purchased an electronic gift card from Cardpool for the store *** *** on March I received an email with the code and pin needed to use the gift card on *** *** websiteThe only problem is: *** *** does not currently have an eCommerce websiteSo, they sold me an electronic gift card to a store who is not currently an online retailerI emailed Cardpool four times to inquire how to use the e-gift card in storeI have not received a responseI have called the only phone number I can find for them - for bulk sales - twice to be met with an answering machineMy voice mails have not been answered, eitherThe most embarrassing part of this, is that I gave the e-gift card to a friend as a birthday gift and then had to call her an explain that she can't use it
I purchased an eBay gift card that was supposed to have a $balance, but the card actually has a $balanceI have sent multiple emails with no response from the company
I sold a gift card to *** for *** creditThey said I would receive the credit by email within hoursIt has been days and I have not received any responseI emailed them three times without receiving a response