Ordered some gift cards from this websitedays later they say that the transaction was riskyIt was for a total of dollarsObviously they are just collecting personal and financial information and have no product to sell
On 02/18/2017, I ordered two discounted Piergifts cards from Cardpool.comThe company's website states that all gift cards purchased are guaranteed to be valid for one year from date of purchaseAbout a week after placing my order, I received two "merchandise credit" cards in the mailOn March 15, 2017, I used both cards to make a purchase at Pier1.com, but the cards were rejected and my order was canceledI called Piercustomer service and was transferred to the Loss Prevention Department* ***, the Loss Prevention Supervisor, informed me that the cards were not valid and she also asked me where I had gotten themWhen I told her that I purchased them from Cardpool.com, she told me that Pierhas seen an increase recently in customers using fraudulent cards purchased from Cardpool.comShe gave me her direct phone number and told me that she would gladly speak with a representative from Cardpool.com if they wished to call her to verify that the cards I received from them wer
Cardpool purchased my $gift card for $Then they put a stop payment on the check issuedThey do not respond to my communicationsI went onto the Cardpool website on 12/28/Cardpool made me an offer for this $gift cardI accepted the offer for $Once this was completed I had to provide Cardpool with the gift card # as well as the security codeFrom that moment forward, Cardpool had control of this gift cardThis statement is from their website: "When you sell a Gift Card to Cardpool via the Service, ownership of the Gift Card and any interest therein to Cardpool is immediately and automatically to Cardpool." Carpool's own website states that the gift card was totally in their control and possession once the gift card was sold via the on-line serviceCardpool provided a shipping label to use to mail them the cardTo ABSOLUTELY ENSURE NOTHING happened while the gift card was in transit to them, I mailed the gift card to them via REGISTERED / CERTIFIED
I sold them a Panera gift card and have not received any money or update on my accountSent the gift card on 1/31/ Contacted them and they said they never received the card even though I used the information sent to me from their site They basically said so we did not receive so your out of luck and we are not paying you Do not recommend selling cards to this site
The concept of Cardpool may be awesome, but their follow-thru leaves a lot to be desired I purchased an e-gift certificate for a birthday present One would assume sending an e-gift certificate would not take long in given the entire process is electronic It was around the holidays, so they did send a note saying it may take one business day to receive the gift certificate After FIVE emails from me to them and after SEVEN days, they informed me my request could not be fulfilled and I would not be getting the gift certificate Sorry little brother, I missed your birthday because Cardpool can't get their technology to function properly and is not good with communicating the actual issues to the customer in a reasonable amount of time
I sold two gift cardsCardpool gave the best return by farThey paid for shipping and I received my Amazon gift card within just a few daysI was nervous sending my gift cards away but it worked! Highly recommend this company
I bought several gift cards including a Pier import one last NovemberYesterday is the first time I use this and the balance is 0(should be 149) I bought several gift cards from this website last November, including a Pier import gift card (the balance should be $149)After I got those cards and I traveled internationally, forgetting this thingYesterday is my first time use this card in store and the sales representative told me the balance of this card is Zero, which is supposed to be $I am surprised and contacted this website and they tole me "Unfortunately, these orders no longer fall within our 100-day Purchase GuaranteeAccording to the Terms of Use available at ***, all Claims must be presented within days in order for our team to properly investigate" Thank you, ***
On 12/31/I initiated the process of trading in gift cards totaling $to Cardpool in exchange for an *** gift card I had to mail of the cards in(*** *** *** ***) and the other entered digitally (*** $20) I used the prepaid shipping label Cardpool sent to me I have not heard anything from them regarding my order and my account status says "in review" I have used them in the past and it has not taken this long I e-mailed customer service and have not received a response I called customer service and left a message and have not received a response I started looking up reviews and see that a lot of people have recent complaints about the same thing happening to them
On Jan I submitted two Gift Cards from *** ***One totaled $and the other $50, for a combined total of $Upon receipt of the transaction from the store, I called the number after I left the store and verified the amounts were on the cardsI still have the receipt for verificationThe transaction number for both cards were *** *** ***Once the cards were submitted, I just waited like anyone else wouldThen On Jan I received an email stating the following: Hi *** *** Thank you for your recent transaction with CardpoolWe received your *** *** card code ending in *** but we were unable to verify the balance of the gift card with the merchantCould there have been a typo with your gift card number or pin? To continue your transaction, please reply to this email with your card’s number and pinWe'll process your transaction as soon as we're able to confirm and verify the gift card number that you submitIf you have any q
HOW THIS PLACE AS AN A+ RATING IS BEYOND ME81% NEGATIVE REVIEWS should be factored in!
This company is absolutely terribleI have waited over weeks for the second half of my order and it never arrivedWaited over weeks with no customer service responseThey have no contact number, their chat feature is a bot, and I eventually had to email a partnering company to get them to respondFurthermore, they REFUSE to accept my return request for the first part of my order, despite incomplete order and no policy against returns in their termsDO NOT USE THIS PLACE
Cardpool.com ("Company") claims to buy unwanted gift cards for cashOn June 17, 2017, I submitted my Best Buy gift card code with a value of $to Company; soon after, I received an email from Company stating that a check would be delivered to me within 3-business daysOver weeks has passed, yet I still haven't received my checkI checked the gift card balance through Best Buy, and Company has used the entire balanceThus, if Company doesn't send me that check, a theft has occurred
I have been waiting on my payment for over a week nowI was promised an "instant" payment which their website states takes only an hour to receiveFast forward a week and I am still waiting on that paymentI have emailed several times without a responseI then tried reaching them on social media which has also been unsuccessfulAs of now I would warn all to STAY AWAY!!! This site would be great if their customer service was up to par
I sold American Airlines gift cards to card poolI had to enter the card number and scratch off the PIN number on the websiteThen they sent me a prepaid label to mail them the cardsI sent them the next day, August 25thThey keep telling me that they never received them and I will not get paid for the cardsThey have the card number and PIN number, so they can redeem them, yet they will not pay meI deserve to get paid for the cards
On 12/20/I sold my *** *** gift card of $to Cardpool.***They confirmed the card was valid and sent me an email stating they would send me a *** gift card for $once they received my physical cardIt has been almost one month and nothingI have left about messages and have continously emailed them and have not gotten a replyI have the confirmation number they sent on 12/20/confirming the gift card was valid but nothing elseThis is very unprofessional and horrible customer serviceI am thinking that I have been scammed and will have to go further to resolve this issueI will never pick this company againThey took my credit and have not cared to send me my *** gift cardNo phone calls returned or emails
I signed up online to sell a gift card to cardpool in exchange for an *** egift cardI signed up and followed the necessary stepsI printed the shipping label and put the gift card in the mail on January 22, It is now days later and I still have not received my *** egift cardIt is not a holiday season , nor was this mailed internationallyI emailed customer support as unfortunately there is no customer service phone number except for bull sales ( which I tried and no human ever answers)After quite a few days I finally got an email response simply stating my gift card was not receivedThis is very disappointing since the company advertises receiving your payment within one business day of receiving the cardI have read many reviews where people have experienced the same situation as I am experiencingThis is very disappointing and seems like a scam to meI did not think days later my claim would still be in reviewI would like my payment already
I sold a gift card to cardpool*** in exchange for an *** voucherI was told it would take business dayIt has now been over a week and I have no received my informationI have emailed twice with no response and no phone number is listedAfter some research it has become obvious that this is a very common problem for tons of people
In the past, I have purchased several gift cards from Cardpool and have had no problemsOn or near November 14, I purchased several gift cards online from CardpoolThe delivery was quick and the transaction was simpleWith that said, on this date I did order "physical gift cards" yet I received a certificate for *** printed on a x inch piece of white paper with black inkI was notified December 8, from the recipient that the $*** paper certificate had been declined and she was told it was not validThe *** location was *** * *** *** *** *** *** Since I was notified, I have emailed Cardpool 5x's with no response other than the automatic replyI have called their told free number *** and left messages, with none returnedToday, I found another number, *** I called and spoke to Tony, he told me to send an email
I have been trying to reach customer service for over a week now by phone and email with zero responseI was cheated out of $when I purchased a $gift card for ***'s from you last MarchOrder number ***I have a letter from Brinker telling me that the card account was deleted because it was purchased with a stolen credit cardI contacted you within the one year guarantee time frame for a full refund as guaranteed on your site
I sent my $*** *** gift card in to them on Dec31, I handed it straight to the mail man and I have a witness as to printing out the postage from them and affixing it correctly to the envelope that was securely packaged and tapedI was told to days to processAfter the first days, I sent an email asking the status and a auto-message said that they would get back to me in a few daysit is now more days laterI still have heard nothing as of 1.17.2018! Almost days later!
Cardpool is a gift card selling and buying establishmentAfter Christmas, I had a couple ($each) Outback Steakhouse girftcardsI was happy to find this service at first and quickly processed a gift card sale; during this process, your gift cards and amounts are verified by the card number and PIN number on the back, and you are provided a prepaid USPS 1st Class shipping labelI completed the transaction and I waited about two weeks before contacting Cardpool; I contacted them because I had received no contact, emails, or confirmation that my cards were receivedAfter another couple weeks, the informed me that they have finally received my cards and now they are $a pieceI was extremely ipset at this point and requested information on what was going on; what could have been taking so long and now, why is the amount of the cards changing??? After another weeks, someone informed me that the transaction can be processed but I need to approve the amounts they are emailing about
Ordered some gift cards from this websitedays later they say that the transaction was riskyIt was for a total of dollarsObviously they are just collecting personal and financial information and have no product to sell
On 02/18/2017, I ordered two discounted Piergifts cards from Cardpool.comThe company's website states that all gift cards purchased are guaranteed to be valid for one year from date of purchaseAbout a week after placing my order, I received two "merchandise credit" cards in the mailOn March 15, 2017, I used both cards to make a purchase at Pier1.com, but the cards were rejected and my order was canceledI called Piercustomer service and was transferred to the Loss Prevention Department* ***, the Loss Prevention Supervisor, informed me that the cards were not valid and she also asked me where I had gotten themWhen I told her that I purchased them from Cardpool.com, she told me that Pierhas seen an increase recently in customers using fraudulent cards purchased from Cardpool.comShe gave me her direct phone number and told me that she would gladly speak with a representative from Cardpool.com if they wished to call her to verify that the cards I received from them wer
Cardpool purchased my $gift card for $Then they put a stop payment on the check issuedThey do not respond to my communicationsI went onto the Cardpool website on 12/28/Cardpool made me an offer for this $gift cardI accepted the offer for $Once this was completed I had to provide Cardpool with the gift card # as well as the security codeFrom that moment forward, Cardpool had control of this gift cardThis statement is from their website: "When you sell a Gift Card to Cardpool via the Service, ownership of the Gift Card and any interest therein to Cardpool is immediately and automatically to Cardpool." Carpool's own website states that the gift card was totally in their control and possession once the gift card was sold via the on-line serviceCardpool provided a shipping label to use to mail them the cardTo ABSOLUTELY ENSURE NOTHING happened while the gift card was in transit to them, I mailed the gift card to them via REGISTERED / CERTIFIED
I sold them a Panera gift card and have not received any money or update on my accountSent the gift card on 1/31/ Contacted them and they said they never received the card even though I used the information sent to me from their site They basically said so we did not receive so your out of luck and we are not paying you Do not recommend selling cards to this site
The concept of Cardpool may be awesome, but their follow-thru leaves a lot to be desired I purchased an e-gift certificate for a birthday present One would assume sending an e-gift certificate would not take long in given the entire process is electronic It was around the holidays, so they did send a note saying it may take one business day to receive the gift certificate After FIVE emails from me to them and after SEVEN days, they informed me my request could not be fulfilled and I would not be getting the gift certificate Sorry little brother, I missed your birthday because Cardpool can't get their technology to function properly and is not good with communicating the actual issues to the customer in a reasonable amount of time
I sold two gift cardsCardpool gave the best return by farThey paid for shipping and I received my Amazon gift card within just a few daysI was nervous sending my gift cards away but it worked! Highly recommend this company
I bought several gift cards including a Pier import one last NovemberYesterday is the first time I use this and the balance is 0(should be 149) I bought several gift cards from this website last November, including a Pier import gift card (the balance should be $149)After I got those cards and I traveled internationally, forgetting this thingYesterday is my first time use this card in store and the sales representative told me the balance of this card is Zero, which is supposed to be $I am surprised and contacted this website and they tole me "Unfortunately, these orders no longer fall within our 100-day Purchase GuaranteeAccording to the Terms of Use available at ***, all Claims must be presented within days in order for our team to properly investigate" Thank you, ***
On 12/31/I initiated the process of trading in gift cards totaling $to Cardpool in exchange for an *** gift card I had to mail of the cards in(*** *** *** ***) and the other entered digitally (*** $20) I used the prepaid shipping label Cardpool sent to me I have not heard anything from them regarding my order and my account status says "in review" I have used them in the past and it has not taken this long I e-mailed customer service and have not received a response I called customer service and left a message and have not received a response I started looking up reviews and see that a lot of people have recent complaints about the same thing happening to them
On Jan I submitted two Gift Cards from *** ***One totaled $and the other $50, for a combined total of $Upon receipt of the transaction from the store, I called the number after I left the store and verified the amounts were on the cardsI still have the receipt for verificationThe transaction number for both cards were *** *** ***Once the cards were submitted, I just waited like anyone else wouldThen On Jan I received an email stating the following: Hi *** *** Thank you for your recent transaction with CardpoolWe received your *** *** card code ending in *** but we were unable to verify the balance of the gift card with the merchantCould there have been a typo with your gift card number or pin? To continue your transaction, please reply to this email with your card’s number and pinWe'll process your transaction as soon as we're able to confirm and verify the gift card number that you submitIf you have any q
HOW THIS PLACE AS AN A+ RATING IS BEYOND ME81% NEGATIVE REVIEWS should be factored in!
This company is absolutely terribleI have waited over weeks for the second half of my order and it never arrivedWaited over weeks with no customer service responseThey have no contact number, their chat feature is a bot, and I eventually had to email a partnering company to get them to respondFurthermore, they REFUSE to accept my return request for the first part of my order, despite incomplete order and no policy against returns in their termsDO NOT USE THIS PLACE
Cardpool.com ("Company") claims to buy unwanted gift cards for cashOn June 17, 2017, I submitted my Best Buy gift card code with a value of $to Company; soon after, I received an email from Company stating that a check would be delivered to me within 3-business daysOver weeks has passed, yet I still haven't received my checkI checked the gift card balance through Best Buy, and Company has used the entire balanceThus, if Company doesn't send me that check, a theft has occurred
I have been waiting on my payment for over a week nowI was promised an "instant" payment which their website states takes only an hour to receiveFast forward a week and I am still waiting on that paymentI have emailed several times without a responseI then tried reaching them on social media which has also been unsuccessfulAs of now I would warn all to STAY AWAY!!! This site would be great if their customer service was up to par
I sold American Airlines gift cards to card poolI had to enter the card number and scratch off the PIN number on the websiteThen they sent me a prepaid label to mail them the cardsI sent them the next day, August 25thThey keep telling me that they never received them and I will not get paid for the cardsThey have the card number and PIN number, so they can redeem them, yet they will not pay meI deserve to get paid for the cards
On 12/20/I sold my *** *** gift card of $to Cardpool.***They confirmed the card was valid and sent me an email stating they would send me a *** gift card for $once they received my physical cardIt has been almost one month and nothingI have left about messages and have continously emailed them and have not gotten a replyI have the confirmation number they sent on 12/20/confirming the gift card was valid but nothing elseThis is very unprofessional and horrible customer serviceI am thinking that I have been scammed and will have to go further to resolve this issueI will never pick this company againThey took my credit and have not cared to send me my *** gift cardNo phone calls returned or emails
I signed up online to sell a gift card to cardpool in exchange for an *** egift cardI signed up and followed the necessary stepsI printed the shipping label and put the gift card in the mail on January 22, It is now days later and I still have not received my *** egift cardIt is not a holiday season , nor was this mailed internationallyI emailed customer support as unfortunately there is no customer service phone number except for bull sales ( which I tried and no human ever answers)After quite a few days I finally got an email response simply stating my gift card was not receivedThis is very disappointing since the company advertises receiving your payment within one business day of receiving the cardI have read many reviews where people have experienced the same situation as I am experiencingThis is very disappointing and seems like a scam to meI did not think days later my claim would still be in reviewI would like my payment already
I sold a gift card to cardpool*** in exchange for an *** voucherI was told it would take business dayIt has now been over a week and I have no received my informationI have emailed twice with no response and no phone number is listedAfter some research it has become obvious that this is a very common problem for tons of people
In the past, I have purchased several gift cards from Cardpool and have had no problemsOn or near November 14, I purchased several gift cards online from CardpoolThe delivery was quick and the transaction was simpleWith that said, on this date I did order "physical gift cards" yet I received a certificate for *** printed on a x inch piece of white paper with black inkI was notified December 8, from the recipient that the $*** paper certificate had been declined and she was told it was not validThe *** location was *** * *** *** *** *** *** Since I was notified, I have emailed Cardpool 5x's with no response other than the automatic replyI have called their told free number *** and left messages, with none returnedToday, I found another number, *** I called and spoke to Tony, he told me to send an email
I have been trying to reach customer service for over a week now by phone and email with zero responseI was cheated out of $when I purchased a $gift card for ***'s from you last MarchOrder number ***I have a letter from Brinker telling me that the card account was deleted because it was purchased with a stolen credit cardI contacted you within the one year guarantee time frame for a full refund as guaranteed on your site
I sent my $*** *** gift card in to them on Dec31, I handed it straight to the mail man and I have a witness as to printing out the postage from them and affixing it correctly to the envelope that was securely packaged and tapedI was told to days to processAfter the first days, I sent an email asking the status and a auto-message said that they would get back to me in a few daysit is now more days laterI still have heard nothing as of 1.17.2018! Almost days later!
Cardpool is a gift card selling and buying establishmentAfter Christmas, I had a couple ($each) Outback Steakhouse girftcardsI was happy to find this service at first and quickly processed a gift card sale; during this process, your gift cards and amounts are verified by the card number and PIN number on the back, and you are provided a prepaid USPS 1st Class shipping labelI completed the transaction and I waited about two weeks before contacting Cardpool; I contacted them because I had received no contact, emails, or confirmation that my cards were receivedAfter another couple weeks, the informed me that they have finally received my cards and now they are $a pieceI was extremely ipset at this point and requested information on what was going on; what could have been taking so long and now, why is the amount of the cards changing??? After another weeks, someone informed me that the transaction can be processed but I need to approve the amounts they are emailing about