I sold a restaurant gift card on 12/28/ Now here it is 1/6/and I still have not received any kind of confirmation much less anything about mailing my cardI go and check the status on it and all it says is orderedWhat is that suppose to mean? Their contact info is e-mail only and the link doesn't work on their siteBasically their customer service sucks and the fact that they don't even have a telephone number that you can contact them with proves itThey don't want to be contactedI don't understand why they have an A+ rating here with so many complaints against them and negative reviews I guess negative reviews don't count for anything but here is one moreI know I will not be doing anymore business with them in the futureThey are crooks and their customer service....What customer service?????
I ordered an Egift card from Cardpool two days agoThe first time I tried to submit my order it told me they had an error in the transaction and to try againI tried it again and it charged me for two gift cardsI received the confirmation email for the two gift cards and immediately emailed them to credit my bank account for the gift card I did not purchaseI have since sent two more emails and have not heard from them at allThere is absolutely no phone number or any way to get ahold of anyone to get this resolvedI believe they have no intentions of resolving this matter
Did not deliver merchandise as promised, customer service took weeks to get back to me, and double charged meThey're terrible and untrustworthyA+ rating is wrong
I had placed an order for *** Electronic gift cards with Cardpool on 12/24/The order went through and I have gotten a confirmation email from Cardpool with the order number #*** a few minutes laterI never received the merchandiseWhen I check the status of my order, it is stuck at "Ordered" all this timeThere is no phone number on the Cardpool website to call to inquiry about the orderThere is no option to "cancel" the order onlineCardpool does provide an email, and promise to response to it within next business day, except they close on December 26, I emailed them on 12/27/and right now it is 12/29/2016, still no response and no change in my order statusCardpool failed its promises to me as a customerIt promises to deliver "up to business day", and yet this is days after the order with no updatesSince I can't cancel my order online, or through email in a timely manner, I cannot order a replacement from else where because I do not want a d
I received a gift card for Christmas and decided to sell to CardpoolTheir website said I would receive a amazon e card within hours and haven't received yet Days laterNo phone number at all and when I called the one I found online, it goes straight to voicemailNo response to a email I sentI keep on reading reviews and everyone has had the same experienceStill waiting for my gift card ????
Sold my gift cards to them and never got paidI sold one $*** bread gift card and $Whole Foods markets gift card and was promised $all together in different checks and never got the selling email so they scammed me
On December 27th I sold a $gift card from *** into this company for $in returnLater on that day I got an email telling me that the transaction have been processed and I should be receiving a check in the mail within business days period after about a month I wrote them asking them what was the status of my payment as I have not received the check, and they wrote me back telling me that the check was returned to them as they had the wrong address and they would be issuing out a new oneFast forward till today I sent an email about a week ago saying that I still have not received payment, and they responded today saying again that the check may have been lost in the mail and they're going to see about issue and have another one and asking me to confirm my addressThe biggest problem with the whole idea of them having the wrong address is that I made a second sell to them for another card from *** around the beginning of January but later changed my mind and cance
I bought so many gift cards from cardpool and never had problemI bought some cards in December and the balances were zeroI sent an email to Cardpool on 01/14/but till now no responseI left a voice mail on their number and no responseI have sent two more emails with the gift card issues and no response till nowI lost more than $worth in the gift cards nowSo instead of saving I lost money and the customer service doesn't even respond to the emailsI would like to get my money backThanks
On 5/22/I purchased gift cards from *** totaling just over $A day later the gift cards were delivered to my emailThis morning I went to use them and they are invalid and don’t workI checked the balance on the *** site and it gives an errorI am unable to reach customer care as they purposely don’t provide a number and it takes days to get responsesIt’s unacceptable considering I’ve been ripped off
I order best buy gift cards and was told that the order was canceled after I got a confirmationI wasn't contacted and can't reach anyone there!
I don't understand how Revdex.com gives a company A+ rating that has no customer service and cancels orders without reason or contact!
I've had good success in years past, but recently I purchased Starbucks gift cards with advertised value of $eachOnly one of them workedOne had already been registered! One had only $on it! And had $on them! Emailed them to try to get a refund, but after reading the Revdex.com reviews similar to my experience I think I will have to dispute it with my credit card company
I went online after christmas to exchange a $*** gift card for am *** gift cardI was told it would take business days as the transaction was completed online (not mail in)A week later and I have heard nothingI've emailed three times (they say business day to respond and its been several), and I've left several messages at two different phone numbersNobody will contact me back as to where my *** gift card isI totally regret using this company, as there are others to use for gift card trade ins
This company is a FRAUD I sent in my GC almost a month ago and still no check rec'd They do not answer any emails and there is no phone number to reach anyone Do not send GC into this company..you will not receive a check and they will not answer any emails
I ordered ELECTRONIC gift cards over a day ago and have not received any form of communication on these since I ordered electronic cards to use imminently as almost all other card vendors support However, after a day of waiting I still have no gift cards I have emailed customer service twice and called the only phone number on record (which has no announcement of the business I'm even calling so I can't be sure I should even leave personal contact info) Bottom line, I believe there's a problem and I can't reach a human to speak to I also can't find a copy of my invoice anywhere online showing my credit card was charged or attempted to be charged I don't have the gift cards and meanwhile the items I wanted to buy using the gift cards are going out of stock What a HORRIBLE experience and completely unacceptable way to run a business! I will never do business with Cardpool again
I wanted to exchange two gift cards on Friday they both had values of and on Friday I have not used them I tried at two kiosks and three in store places the gift card numbers were used and given to several representatives and entered in kiosks and compromised throughout the weekend this morning I received an email saying the value of one is and the other is I guess one of their local employees went on quite the shopping spree at my expenseThat’s a lot of money to just be out even if there were on gift cardsTo not have any one to call or talk to is even worseJust a terrible companyI have all of my receipts expect for one proving the value of the cards and the datesI lost so must money just use your gift cards or buy a tv and try to sell it it’s not worth the hassle of going through these shady companies!
I'm a teacher and for Teacher Appreciation Day, I received from a parent a gift card of $at Olive GardenI decided to sell it on Cardpool website (because I don't like Olive Garden) on May 29th (transaction #***)In the confirmation email, they write that after verifying my gift card, they will mail a check of $to my addressI received the check and put it on my Chase bank accountSince I sold electronically my gift card, I sent Cardpool an email on June 6th asking what I was supposed to do with my gift cardThey answered me a day after saying that since I opted for our electronic redemption program, I only sold them the gift card code and there was no need to send in my physical gift card by mailI could keep my physical gift card in a safe place to ensure it won't be used, and once I received notification that my payment has been sent, I could destroy the card if I chooseI opted for the second optionI already received the paiement for the transaction and so I
I sent them *** gift card and they never sent me email with *** e-card that supposed to me a payment for my gift cardThey sent me the confirmation that they got my gift card in August 30, promising that they will email me a brand new *** Gift Card within business day I still received nothing yet and I contacted them several times and every time the answer is "However, we have gone ahead and resent the gift card codes to your email address today"(Transaction ***)
Hi, It has been days since I sold cards to cardpool, I have sent emails to there support, and have yet to get a response, nor have I received the amazon gift card via email that was suppose to take business dayI have tried to cancel the transaction, but still no response from CardPool
I placed an order of a toys r us discounted gift card on 3/18/(Order# ***)I received the gift card via email with the pin right awayWhen I used it in the store, the staff and the supervisor of the local store told me that the card is associated with a merchandise returned to the storeAnd it is under someone's name called *** and wouldn't allow me to use itAs soon as I got home, I tried the gift card onlineUnfortunately, there are restrictions using the gift card online as wellIt is showing that this is a merchandise returned gift card and prohibited from using onlineI bought something that I cannot use and I emailed cardpool regarding to the invalid gift card and asked for a refund on the same day 3/I emailed the company twice and business days passedNo one has responded back to my email at allThe website posts year guarantee of refund if any gift card is invalidObviously, it is not the caseThere's no phone number on the website that I can call
I "sold" my $REI gift card to cardpool.com for $on June 23, 2017, after which they sent me an email saying - "We'd like to inform you that your $REI card has been emailed to the buyer! Once the buyer verifies they've received the card, we'll be sending the Amazon gift card your way! This can take up to 10-days to arrive." After weeks I still had not received my Amazon gift card as compensation for selling my REI gift card so I emailed cardpool support, telling them it had been weeksdays later they responded with the following message - "We'd like to inform you that your $REI card has been emailed to the buyer! Once the buyer verifies they've received the card, we'll be sending the Amazon gift card your way! This can take up to 10-days to arrive." I emailed support again telling them it had already been weeks and their response was exactly the same as the initial email they sent me when I sold my gift cardIt has now been days and I have not hear
I sold a restaurant gift card on 12/28/ Now here it is 1/6/and I still have not received any kind of confirmation much less anything about mailing my cardI go and check the status on it and all it says is orderedWhat is that suppose to mean? Their contact info is e-mail only and the link doesn't work on their siteBasically their customer service sucks and the fact that they don't even have a telephone number that you can contact them with proves itThey don't want to be contactedI don't understand why they have an A+ rating here with so many complaints against them and negative reviews I guess negative reviews don't count for anything but here is one moreI know I will not be doing anymore business with them in the futureThey are crooks and their customer service....What customer service?????
I ordered an Egift card from Cardpool two days agoThe first time I tried to submit my order it told me they had an error in the transaction and to try againI tried it again and it charged me for two gift cardsI received the confirmation email for the two gift cards and immediately emailed them to credit my bank account for the gift card I did not purchaseI have since sent two more emails and have not heard from them at allThere is absolutely no phone number or any way to get ahold of anyone to get this resolvedI believe they have no intentions of resolving this matter
Did not deliver merchandise as promised, customer service took weeks to get back to me, and double charged meThey're terrible and untrustworthyA+ rating is wrong
I had placed an order for *** Electronic gift cards with Cardpool on 12/24/The order went through and I have gotten a confirmation email from Cardpool with the order number #*** a few minutes laterI never received the merchandiseWhen I check the status of my order, it is stuck at "Ordered" all this timeThere is no phone number on the Cardpool website to call to inquiry about the orderThere is no option to "cancel" the order onlineCardpool does provide an email, and promise to response to it within next business day, except they close on December 26, I emailed them on 12/27/and right now it is 12/29/2016, still no response and no change in my order statusCardpool failed its promises to me as a customerIt promises to deliver "up to business day", and yet this is days after the order with no updatesSince I can't cancel my order online, or through email in a timely manner, I cannot order a replacement from else where because I do not want a d
I received a gift card for Christmas and decided to sell to CardpoolTheir website said I would receive a amazon e card within hours and haven't received yet Days laterNo phone number at all and when I called the one I found online, it goes straight to voicemailNo response to a email I sentI keep on reading reviews and everyone has had the same experienceStill waiting for my gift card ????
Sold my gift cards to them and never got paidI sold one $*** bread gift card and $Whole Foods markets gift card and was promised $all together in different checks and never got the selling email so they scammed me
On December 27th I sold a $gift card from *** into this company for $in returnLater on that day I got an email telling me that the transaction have been processed and I should be receiving a check in the mail within business days period after about a month I wrote them asking them what was the status of my payment as I have not received the check, and they wrote me back telling me that the check was returned to them as they had the wrong address and they would be issuing out a new oneFast forward till today I sent an email about a week ago saying that I still have not received payment, and they responded today saying again that the check may have been lost in the mail and they're going to see about issue and have another one and asking me to confirm my addressThe biggest problem with the whole idea of them having the wrong address is that I made a second sell to them for another card from *** around the beginning of January but later changed my mind and cance
I bought so many gift cards from cardpool and never had problemI bought some cards in December and the balances were zeroI sent an email to Cardpool on 01/14/but till now no responseI left a voice mail on their number and no responseI have sent two more emails with the gift card issues and no response till nowI lost more than $worth in the gift cards nowSo instead of saving I lost money and the customer service doesn't even respond to the emailsI would like to get my money backThanks
On 5/22/I purchased gift cards from *** totaling just over $A day later the gift cards were delivered to my emailThis morning I went to use them and they are invalid and don’t workI checked the balance on the *** site and it gives an errorI am unable to reach customer care as they purposely don’t provide a number and it takes days to get responsesIt’s unacceptable considering I’ve been ripped off
I order best buy gift cards and was told that the order was canceled after I got a confirmationI wasn't contacted and can't reach anyone there!
I don't understand how Revdex.com gives a company A+ rating that has no customer service and cancels orders without reason or contact!
I've had good success in years past, but recently I purchased Starbucks gift cards with advertised value of $eachOnly one of them workedOne had already been registered! One had only $on it! And had $on them! Emailed them to try to get a refund, but after reading the Revdex.com reviews similar to my experience I think I will have to dispute it with my credit card company
I went online after christmas to exchange a $*** gift card for am *** gift cardI was told it would take business days as the transaction was completed online (not mail in)A week later and I have heard nothingI've emailed three times (they say business day to respond and its been several), and I've left several messages at two different phone numbersNobody will contact me back as to where my *** gift card isI totally regret using this company, as there are others to use for gift card trade ins
This company is a FRAUD I sent in my GC almost a month ago and still no check rec'd They do not answer any emails and there is no phone number to reach anyone Do not send GC into this company..you will not receive a check and they will not answer any emails
I ordered ELECTRONIC gift cards over a day ago and have not received any form of communication on these since I ordered electronic cards to use imminently as almost all other card vendors support However, after a day of waiting I still have no gift cards I have emailed customer service twice and called the only phone number on record (which has no announcement of the business I'm even calling so I can't be sure I should even leave personal contact info) Bottom line, I believe there's a problem and I can't reach a human to speak to I also can't find a copy of my invoice anywhere online showing my credit card was charged or attempted to be charged I don't have the gift cards and meanwhile the items I wanted to buy using the gift cards are going out of stock What a HORRIBLE experience and completely unacceptable way to run a business! I will never do business with Cardpool again
I wanted to exchange two gift cards on Friday they both had values of and on Friday I have not used them I tried at two kiosks and three in store places the gift card numbers were used and given to several representatives and entered in kiosks and compromised throughout the weekend this morning I received an email saying the value of one is and the other is I guess one of their local employees went on quite the shopping spree at my expenseThat’s a lot of money to just be out even if there were on gift cardsTo not have any one to call or talk to is even worseJust a terrible companyI have all of my receipts expect for one proving the value of the cards and the datesI lost so must money just use your gift cards or buy a tv and try to sell it it’s not worth the hassle of going through these shady companies!
I'm a teacher and for Teacher Appreciation Day, I received from a parent a gift card of $at Olive GardenI decided to sell it on Cardpool website (because I don't like Olive Garden) on May 29th (transaction #***)In the confirmation email, they write that after verifying my gift card, they will mail a check of $to my addressI received the check and put it on my Chase bank accountSince I sold electronically my gift card, I sent Cardpool an email on June 6th asking what I was supposed to do with my gift cardThey answered me a day after saying that since I opted for our electronic redemption program, I only sold them the gift card code and there was no need to send in my physical gift card by mailI could keep my physical gift card in a safe place to ensure it won't be used, and once I received notification that my payment has been sent, I could destroy the card if I chooseI opted for the second optionI already received the paiement for the transaction and so I
I sent them *** gift card and they never sent me email with *** e-card that supposed to me a payment for my gift cardThey sent me the confirmation that they got my gift card in August 30, promising that they will email me a brand new *** Gift Card within business day I still received nothing yet and I contacted them several times and every time the answer is "However, we have gone ahead and resent the gift card codes to your email address today"(Transaction ***)
Hi, It has been days since I sold cards to cardpool, I have sent emails to there support, and have yet to get a response, nor have I received the amazon gift card via email that was suppose to take business dayI have tried to cancel the transaction, but still no response from CardPool
I placed an order of a toys r us discounted gift card on 3/18/(Order# ***)I received the gift card via email with the pin right awayWhen I used it in the store, the staff and the supervisor of the local store told me that the card is associated with a merchandise returned to the storeAnd it is under someone's name called *** and wouldn't allow me to use itAs soon as I got home, I tried the gift card onlineUnfortunately, there are restrictions using the gift card online as wellIt is showing that this is a merchandise returned gift card and prohibited from using onlineI bought something that I cannot use and I emailed cardpool regarding to the invalid gift card and asked for a refund on the same day 3/I emailed the company twice and business days passedNo one has responded back to my email at allThe website posts year guarantee of refund if any gift card is invalidObviously, it is not the caseThere's no phone number on the website that I can call
I "sold" my $REI gift card to cardpool.com for $on June 23, 2017, after which they sent me an email saying - "We'd like to inform you that your $REI card has been emailed to the buyer! Once the buyer verifies they've received the card, we'll be sending the Amazon gift card your way! This can take up to 10-days to arrive." After weeks I still had not received my Amazon gift card as compensation for selling my REI gift card so I emailed cardpool support, telling them it had been weeksdays later they responded with the following message - "We'd like to inform you that your $REI card has been emailed to the buyer! Once the buyer verifies they've received the card, we'll be sending the Amazon gift card your way! This can take up to 10-days to arrive." I emailed support again telling them it had already been weeks and their response was exactly the same as the initial email they sent me when I sold my gift cardIt has now been days and I have not hear