Leslie's Swimming Pool Supplies

My pool water didn’t show chlorine after I had shocked it several times so I asked for a product to correct that issueThey sold me Leslie’s Perfect WeeklyIt didn’t correct the problem because it is a chemical to correct phosphates in the waterWhen I tried to return it, the clerk refused to refund my moneySo they basically told me to buy something for $** that was useless for the problem with my pool water and then they refused to accept the return

Hello Revdex.com,Leslie's has a Service Tech going out to the customer's home on Saturday, September to fix the customer's equipment.Thank you.Leslie's Customer Care Team

Hired Leslie's to troubleshoot an item on an inspection report regarding our pool equipment and possible leak in pool motor that runs equipment for pool He kept flipping the switch on and off and caused an explosion that ripped through the filter tank and tore a hole in it, draining all the water It could have killed us if the lid flew off as I was standing right by watching this guy He tells us he didnt do anything!! I told him you need to fix the tank now....it wasnt even part of the inspection concerns!!! Also he didnt ask if my husband and I alright and proceeds to leave the scene, get in his truck and leave, called his superbisor who refused to help us on that Saturday...still no contact from Leslies...Leslies has a contractors license number and we hired them before
My house is sold, wecalled them to see if motor was leaking based off an inspection report The tank was not of concern I have pictures of the equipment from the inspection
Not only does this involve

I had a terrible experience with Leslies Pool Supply and will NEVER return They continued to charge me and give me incorrect instructions for treating my pool They took advantage of me knowing that I was a first time pool owner DON'T USE THEM EVER!!!!

I purchased this item, which was advertised with a year warranty
18' x 36' Rectangle Solar Swimming Pool Cover, Mil, Year, Blue
Sku: SolarMax IG
It fell apart after two years I contacted Leslie Pool, provided pictures, and asked for a refund They came back to me saying that the item was not covered for chemical damage (i.ebeing used to cover a pool) How is a pool cover not supposed to incur chemical damage when it is in constant contact with either salt water (as in my case) or a chlorinated pool? I believe this is advertising, and consumers should not be tricked into buyin this product

hired leslies pool supply to change the sand in my pool filter
the account number is listed under my husband phone number ***, We hired leslies to replace the sand in our pool filterI was not told that they would leave a huge pile of sand in my yardIt is a huge mess

I am in receipt of the complaint filed by Mrs*** and would like to respondI spoke to Mrs*** on April 20, at 3:PM regarding her concerns with her pool. She reported that her pool turned green in February and went into our store to purchase an algaecide. We sold
her Green to Clean, which is a product that will kill green algae. She is claiming that after she added the treatment of Green to Clean that her pool surface faded, her pool light discolored and the plaster became etched. She claims that the algaecide she added cased the damage to her pool surface and also to her light. She also mentioned that her pump was leaking and that she had that repaired. She indicated that the service person that came out indicated that this was typical of too much acid in the pool.I told her that the damage that she was describing is from an "over acid" condition. In other words, the pH of the pool was too low, making the water acidic. The acidic water would then attack the plaster of the pool, the metal light and equipment attached to the pool. I also explained that the algaecide she purchased was NOT a product that dropped the pH or was acidic in nature. In addition, this would actually raise the pH and not lower it. In addition, I have consulted with the manufacturer of the product, Coral Seas, and they are very adamant that their product would NOT cause the damage *** has described. They have asked for *** to provide factual data/information to substantiate her claim. Millions of applications of this product has been used over the last 20+ years and there has not been one instance of the problem described by ***Legal counsel for Coral Seas would like *** to provide factual information for them to consider and they will be more than happy to respond to her complaint