JPMorgan Chase Credit Card

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
My complaint with Chase is they filed a 1099c in December of that is a cancellation of debt ever since then they have reported to all three credit agencies we are late a hundred twenty plus days every month for five and a half years till now they cancelled the debt we were in a debt consolidation payment plan through a law firm and they stopped everything so they cancelled the debt and wrote it off but now we have been late for five and a half years and they say there right I don't believe this. Sincerely*** ***

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 22, They should receive our correspondence within to business days. In order to protect consumer
privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 6, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 1, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to meAlthough I did Not receive any type of email or written letter regarding removing the charges, they were reversedThe only reason I know is from checking my accountThey did not try to work with me in any way until you stepped inThank you! & Merry Christmas
Regards,
*** ***

We responded to our customer’s concerns in our letter dated October 24, To protect our customer’s privacy, we are not providing you with a copy of our letter/any details of our conversationOur customer may use their discretion in sharing our response directly with you

Revdex.com:
I have reviewed the response and have been contacted by a business representative in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***,
and find that this resolution is satisfactory to me.
Regards,

Tell us why here...This e-mail is to acknowledge receipt of
your correspondenceChase takes consumer feedback very seriouslyWe have
fully reviewed this matter and responded to the consumer on Oct29, They
should receive our correspondence within to business days In
order
to protect consumer privacy, they have been advised they may share the response
directly with you

We responded to our customer’s concerns in our letter dated August 31, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Dear Sir or Madam;This letter is written in reference to complaint ID *** with Chase BankChase Bank responded via a letter on their resolution which is saying they did nothing wrong and I am responsible for all the fees I was charged and already paidThis is no resolution at allI would expect a fair and equitable resolution with fees charged refunded at a minimum, but Chase is unwavering in their belief that they did nothing wrong.Despite multiple messages, someone from Chase Bank has never connected with meIt appears to be deliberate on their partThey left messages on my home phone when they knew I was at workThey never called my cell phone despite repeated requests for them to do soI was finally able to speak with a Chase representative after three weeks of calling them times a day and after one year and eight months of trying to get them to call meChase Bank has been completely unresponsive and that did not change with the filing of the Revdex.com Complaint. Thanks for your time and assistance. Respectfully, *** ** ***

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 27, They should receive our correspondence within to business days In order to protect consumer
privacy, they have been advised they may share the response directly with youTell us why here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that the resolution as expected was poor in customer service However, at this point I'm done with dealing with JPMorgan Chase Bank, N.A

This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on September 03, 2015.They should receive our correspondence within to business days Inorder to protect consumer
privacy, they have been advised they may share theresponse directly with youTell us why here

We responded to our customer’s concerns during our conversation on August 22, To protect our customer’s privacy, we are not providing you with any details of our conversationOur customer may use their discretion in sharing our response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
So actually, you just sent me a copy of the credit card agreement with a feeble letter that explains NOTHING as to your reasoning for holding me liable for fraudulent charges that I now suffer fromLiterally, all your message said was we are holding you liableThere is no valid reasoning, and nothing to show that they aren't fraudulent (because they ARE FRAUDULENT), just you deciding not to honor your policyYour policy that actually states:
"Just as with any card, if someone steals your credit card number but you still have the card, Chase must refund all fraudulent charges, but only if you file a report within days."
They did, I did, and you didn'tYou have shared absolutely nothing to show that it wasn't fraud (because -- and I can't stress this enough -- it WAS fraud) and yet you won't honor your own words and policiesI realize this doesn't affect your life and that's why you don't care -- but this is my life and this fraud that you refuse to take care of has huge negative implications, including my inability to pay rent if I have to pay these charges that I never madeAnd if that happens, I will absolutely hire an attorney to get both the fraud money I am owed, and any other financial issues this causes -- because you shouldn't get away with this.
That is unacceptable, and you know it.
Regards,

Tell us why here...Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on February 27, They should receive our correspondence within to
business days In order to protect consumer privacy, they have been advised they may share the response directly with you

We responded to the customer’s concerns in our letter dated October 6, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 28, They should receive our correspondence within to business days In
order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowThe individual that was assigned my case attached some disclosures that were not the disclosures that I got when I opened the account and the one attached did not reference the bank charging me 10% interest on my balanceChase Bank NA is notorious with various deceptive ways of dealing with consumerI feel that I was decieved with the wrong information when I got the card and I have been paying seperate APR on my cardDues to this I reject the decision made by the bank