JPMorgan Chase Credit Card

We responded to our customer’s concerns in our letter dated August 24, To protect our customer’s privacy, we are not providing you with a copy of our letterOur customer may use their discretion in sharing our response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Chase did contact me, and the guy was very unhelpfulI asked to speak to a supervisor, and he said none were there He said he would put an escalation for a supervisory to contact me, which no one has contacted me since Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below As of today, my Equifax credit report is still lacking all of Chase credit cards This has now been months with absolutely no progress Is this going to take months, years until I have my credit reports fixed Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Never received the responed RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Tell us why here... This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer... on June 3, 2015. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 2, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 23, 2014. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 5, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer, the letter was issue to the consumer on July 1, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you. Tell us why here...

We responded to our customer’s concerns in our letter dated July 20, To protect our customer’s privacy, we are not providing you with a copy of our letterOur customer may use their discretion in sharing our response directly with you

Revdex.com:I talked with [redacted] on 2/4/at Chase Card Services Executive ([redacted] [redacted] office and she assured me the currency difference credit shortfall due to the lag of credit processing versus the charge itself involving an erroneous original charge of €19,amounting to an FX difference $would be credited to my charge card within 5-business days Therefore complaint ID [redacted] , has been resolved to my satisfaction Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 4, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly witou

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on May 22, 2014. They should receive our correspondence within 5 to 7 business days. In order to protect consumer... privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on Dec23, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below We received a call from thebank and what she did was to take an aggressive tone to make me feel bad about the situation and offered to eliminate one late payment so I would be satisfied but all she did was to get me mad the only way to resolve this matter is to close the account and send me a final bill Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 2, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect... consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 3, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Chase Bank has not contacted me yet with a resolution I spoke with a rep today who said they will call me within a few days with a resolution Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The response we received from Chase is unacceptable to us We were told by the company that they are not wrong about anything, and that in fact all of their advertising is accurate [redacted] , told me that after "talking to his marketing team" that they feel their add does not mislead a customer into believing that it will take 6-weeks to receive the promotional award The ad STILL CLEARLY states that we are to allow 6-weeks for the points to be awarded [redacted] said that the statement is not anywhere on their advertisements I told him that he was lying to me as I was able to pull up the same ad that we responded to in November which clearly states that we are to wait 6-weeks to receive the awarded points He countered by saying that points are applied to the calendar year in which they are earned Based on that statement, any consumer is lead to believe that the time frame for the points to be applied/awarded to the Rapid Rewards account would be the 6-week time frame given in the Ad NO WHERE in the advertisement does it state that points are awarded based on the statement ending date in which the spending requirement is metI now understand that this may be how it works, but I counter with points 1) When you receive your card, you are not told what your statement closing date is Therefore you are NOT able to pace your spending so that it is awarded in the calendar year you want it to be awarded in While this may not be a big deal to some people, to those of us using the cards for the promotion, it ABSOLUTELY mattersIn my case, I would not have applied for the credit card when I did 2) Had I been told that the points are awarded on the statement end date of which you meet the requirements to earn promotional points, and not to expect 6-weeks, I would have done my spending during the second billing statement so as to be awarded the points during the calendar yearBecause of this misinformation and the lack of details given to us at the time of application, we were denied our Companion status with SouthWest Airlines Clearly these ads misstate and misleads customers through overly vague language describing when you should expect to receive your awards and counts on customers knowing something (actual timeline for when points are posted) that we are not told in ads, not terms and conditions that accompany the advertisement I will be satisfied with no less than either being awarded enough QUALIFYING points (of which we need 43,000) to earn companion status for my Rapid Rewards account or Chase working out something with SouthWest Airlines where they grant me companion status due to the fact that we were mislead by advertisements from BOTH companies Regards,