JPMorgan Chase Credit Card

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer verbally via telephone on February 25, In order to protect consumer privacy, the consumer has been advised they have the option to share the resolution directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below They have not offered anything, reallyThey have sent me a letter defending their policies, which I firmly believe are in violation of my privacy and civil rights, as they collected unnecessary personal data from mePersonal data, once is on line, becomes highly vulnerable, as the recent case with yahoo.com shows If this is a law (collecting personal information, including account numbers and SSN BEFORE giving a credit), this must changeI will forward Chase's letter to my senator to see what he thinks about itBesides, I insist the Chase's website did not indicate at any moment, at least in any reasonable way for an honest potential customer to see it, that there were limits on the loans Regards, [redacted]

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on October 02, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I had talked to Chase executive office on 5/23/to person by the name of [redacted] C [redacted] states that Chase cannot issue any new card at all, under this policyHe states that he spoke with the lending department to see what they could do, and they could do nothingI would like to think that the executive office, has more power over the lending department, none of this makes any since at allI would probably have to wait another years, if I wanted another card from chase again, under this stupid policyI also requested a credit limit increase on my current Amazon Chase Visa card which I was also denied tooChase apparently does not want to help it's customers with anything at allI will let everyone I know not to do business with Chase .Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on October 21, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns in our letter dated August 3, To protect our customer’s privacy, we are not providing you with a copy of our letterOur customer may use their discretion in sharing our response directly with you

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Chase merely reiterated what the denial was and gave no further information or reasoning. Nor did the go into an detail as to why such a denial would be instituted. They also only briefly mentioned my request for resolution and gave absolutely zero reasoning behind why they refused to remove the inquiry from my report. Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Chase has responded that they cannot honor my request They claim that I did not receive a December statement to apply a credit for However, when I contacted Customer Service on April 1, 2017, Customer Service confirmed that my "December statement closed on the 6th." I have the correspondence saved and can substantiate the representation made by Chase Again, if the eligible transaction occurred on December 10, 2016, which was on my December statement, and the travel benefit was applied on December 10, (also on my December statement), and the CSR confirmed that I did indeed have a December statement, why was the credit applied toward my travel credit benefit? It should have been applied toward As mentioned earlier, Customer Service confirmed on April 2, 2017, that my December Statement contained both the eligible transaction and $Annual Travel CreditBoth occurred on December 10, 2016, and as a result, should not have consumed the Annual Travel Credit, but rather the Annual Travel CreditThere should have been an additional Annual Travel Credit issued in April for $300, when I made travel-related purchases totaling over $Chase should honor the statements made by its representativesRegards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have received no correspondence from Chase regarding this matter I have documentation of multiple calls and left messages with no response The case manager assigned to me ignored all calls, voice mails, and emails sent by her coworkers to get her to respond to me It's disgraceful that Chase has treated me this poorly when I've been a very loyal customer with them I would like them to escalate the matter to a more senior level where they will actually respond to calls and voicemails Regards, [redacted] ***

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 15, 2015. They should receive our correspondence within 5 to 7 business days.... In order to protect consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns during our conversation on March 7, To protect our customer’s privacy, we are not providing you with any details of our conversationOur customer may use their discretion in sharing our response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem: I submitted a Revdex.com complaint back in February for this same matter of a Chase card number being purged from the system conveniently right when needed it for a warranty issueI was contacted by Chase, specifically Z Williams on March 2nd who said she would look into itThey closed the Revdex.com issue without my consent and I haven't heard back from her despite several attempts on my part Desired Resolution / Outcome Desired Resolution: Refund

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: 0in 0in 10pt;">The issue is not resolved based on the letter you sent me I never disputed the debt wasn't mine I would like to make arrangements to payoff the debt and have it removed from credit I did contact Chase Bank in September and it's not my fault if you can find no record of the call If you will not allow me to pay the debt off then it should be removed from my credit I will consult with an attorney if this issue cannot be resolved In order for the Revdex.com to appropriately process your response, you MUST answer the question above

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 9, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 7, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 3, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt ofyour correspondence. Chase takes consumer feedback very seriously. We havefully reviewed this matter and responded to the consumer on September 18, 2015.They should receive our correspondence within 5 to 7 business days. Inorder to... protect consumer privacy, they have been advised they may share theresponse directly with you. Tell us why here...

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. I found that they delegated the matter to me to research via the [redacted] site in NJ. Not helpful at all. When I checked the website my name was not on it. I called Chase back and she said I'd just have to follow up myself and there was nothing they could do until Missing Money.com advised me.They offloaded this to me to do work that was their responsibility. I do not want this case closed. They created this problem, they should be responsible for taking initiative to resolve it---not delegate it. Thank you.Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below There is no telling how many friends applied due to our referral yet Chase can't find themThey give as a courtsey but ignore the detailsThey do not inform anyone that the referer has to wait weeksThey completely mislead good customers and customers who put their name on the line for ChaseIn no way shape or form do I accept their "resolution" if you can call it that Regards, [redacted] ***

Tell us why here This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on February 19, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you