JPMorgan Chase Credit Card

I have left several voicemails and messages for the person in the executive resolutions department who left me the voicemail to get back in contact with me, but I have not received any call backs.Regards,Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.A member of the Chase executive team called me and informed me that they reviewed my complaint, and decided that my points have been forfeitedThis is unacceptable and amounts to theft in my opinionI have credit cards with several banks with which I accumulate pointsI had the choice of accumulating points with any card company, but choose to use Chase to accumulate over 10,pointsThey proceeded to close my account without warning and for no wrongdoing on my part, except to say that they reviewed my credit report and decided that they have to close the credit line [they still have not disclosed the reasonI had no late payments or anything else wrong on my report]Chase has no right to confiscate my over 10,pointsConsumers should be warned of doing business with Chase, both for the knowledge that they can and do close card accounts on a whim, with no explanation, and that all reward points accumulated will be lost at that point Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI thank you for the great work you folks do to protect the interests of consumers Good job

Revdex.com: I have NOT yet received any response from Chase as they claimsI have not reviewed the response due to not receiving it complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below n

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 13, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 15, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on November 07, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on October 2, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns in our letter dated August 30, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 21, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you Tell us why here

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I disagreed with their responseBecause their response favored merchant and did not answer what I asked in my original complain to Revdex.com which are as follows: I asked Chase to get some proves from the merchant whether I arrived at the gate after the merchant had close the gateFor example video clip at the gate area of Dubai airport at boarding time time, recorded announcement at Dubai airport that will show and prove at what time I arrived at the gate and how many time they called us at Dubai airportChase did not present any evidence In the letter dated Aug 06, Chase mentioned that the Dubai airport took on the silent initiative in But we passenger did not know that at allImportantly it was not written on any of the boarding passes and tickets Chase ignored this issue and favored merchant I also informed Chase that why (1) Emirates made no effort to locate us at Dubai airport, (2) did not announce our name (3) did not announce that boarding has started and closedChase avoided answering these questions It is important to note that no announcement were made prior to boarding and before the gate is closedIt is true after checking the flight status board, we arrived at Dubai airport on August 23, and we showed up at the gate with valid boarding pass/tickets prior to flight departureBut the gate supervisor did not allow us to get in the flightThis is how Emirates broke their contract by not performing and did not bring us back to DetroitAs a result the service was not provided by Emirates from Dubai to Detroit.All the above evidence clearly shows that it should be a service and merchandise dispute and Chase should issue a partial credit to my account But Chase was unable to give a credit To resolve this issue I am seeking critical/legal help from Revdex.com to get refund from Chase bank.Thank you very much.Best regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on January 12, 2014. They should receive our correspondence within 5 to 7 business days. In... order to protect consumer privacy, they have been advised they may share the response directly with you.

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer first of all they obviously do not know what they responded too since Oct 19, 2014 is not even here. It's only Oct 2. Regards,

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 1, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns during our conversation on April 26, To protect our customer’s privacy, we are not providing you with any details of our conversationOur customer may use their discretion in sharing our response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below They did not offer me any additional compensationThey repeated in the letter the compensation of 10,miles and $that I received, which I included in my complaintApparently, Chase does not believe they should compensate fairly for their mistakes

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowPlease reference the attached letter that I received from ChaseI am satisfied with the plan of action detailed in this letter, which involves me calling in to reactivate my account so that they can credit me 40,points per my requestHowever, I have called the phone numbers included in the letter times and have not received a response from [redacted] or anyone at the Chase Executive OfficeHere is a detailed account of my calls:I received the letter in mail Tuesday, September 5thWednesday, September 6th around 9am- called the front desk of the Chase Executive office explaining my letter, and was told that [redacted] wasn't inLeft him a message asking him to call me backHis voicemail says that he typically returns calls within hoursFriday, September 8th around 9am - called [redacted] and left another message since I hadn't heard from him within hoursDid not receive a responseFriday, September 8th around 9:30am - called the Chase Executive office front desk asking if there was someone else I could speak to since [redacted] wasn't respondingThe receptionist emailed [redacted] and his supervisor [redacted] saying that I needed a response within days (I wanted a resolution before my day period after receiving this message from the Revdex.com expired)She told me I would hear from someone shortlyI did not hear back from themFriday, September 8th around 4:50pm - called the Chase Executive office front desk asking if I could please speak with [redacted] or [redacted] or anyone about resolving this issueShe put me on hold, came back and said that [redacted] was in the office but unable to take my call and that [redacted] had left the office an hour agoShe said that since an email had been sent to the group they had hours to respond because the manager needed to review my case in full before contacting meShe asked that I wait another day before responding to the Revdex.com If someone could get back to me from Chase and have the points hit my account, I will be satisfiedI appreciate any help you can give in this matterThank you Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I received a call from Chase, which was argumentative and in no way conciliatory or sympathetic to the original issue or with the dismissive way Chase responded over the last few months I told them I had no interest in $ to resolve the situation (as they have already refunded a minimal amount), it's the principalAll I wanted was some recognition of the issue (which comes down to conflicting card benefit/cancellation terms), and an apology for how poorly they handled my disputeI've given up for any such basic customer service If they want to respond, please have them respond via this method - if they want to argue again, I want it to be publically available, and not hidden behind some hollow requirement for confidentiality Regards,

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 09, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me