JPMorgan Chase Credit Card

Revdex.com: I am unable to review the responsePlease resend Regards,

We responded to our customer’s concerns during our conversation on August 8, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on September 7, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me I SHALL RESPECTFULLY EXPECT A RESPONSE FROM JPM Regards, [redacted]

This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on September 23, 2015.They should receive our correspondence within to business days Inorder to protect consumer privacy, they have been advised they may share theresponse directly with you Tell us why here

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I am very confuses with this mattersomeone from credit card service called me on June 19th and told me that they will refund monetarily and then other person called me and told me that they will resolve this matter by June 30th, and and then other person called me on June 25th and told me that she will give 70,point and a voucherAs of July 7th nothing happened yetlet me know exactly what is your response for this matterThank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The response I got was: This is why the charge was declined When you called customer service on May 24th you advised as you will be making a purchase in the amount of cents for game digital.com At that time we updated the account with this information so you would be able to make that purchase I regret that by the time the merchant processing transactions on May 27th information has expired which caused the transaction declined for security reasons Please discuss the return policy with the merchant you will need to contact the merchant to discuss the options for returning the second transaction and discuss any credit that may be due once you have the information you may wish to send the merchandise back to the much and by Federal Express or United Parcel Service so there's a record of the merchandise being sent back My response: the information was said to be updated according to the response I got from the letter sent by chasebut by then the sameday it was denied by game digitalHence why calling back chase and being told to resubmit the charge by chase customer serviceI said and for sure it will go thorough? Yet it did not again go throughSo a third time I was told by chase customer service to resubmitBelieving that only one charge, the only charge I was trying to make since the beginning when I called chase customer service the first time and told transaction would go throughIf the first had gone through like I was told there would have been no double, and triple orders or trys by me Chase now after I called and did what I should have, then having to go through more Additional steps has resulted in great deal of frustrationChase now instead of providing a solution, chase has put the burden on me to solve the situationAs a result I am unable to return the second item as we are past the window of returnsHad the first charge gone through as I was assured by chase, I would not be in this situation Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on December 20, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Dear ***, Pertaining to our call this morning I am writing my following responseI am still unsatisfied with the response from Chase Bank denying me the promised 50,miles that I qualified for and deserveThese references are in reply to a personal letter from Chase Southwest and not a response to the Revdex.com themselves which you were supposed to have doneI feel you are trying to hide the truth from the Revdex.com and the public Here is the statement that I question "this new cardmember bonus offer is not available to either (1) current cardmembers of this business credit card, or (2) previous cardmembers of this business credit card who received a new cardmember bonus for this business credit card within the last months." This is a ridiculous statement because I am not asking for a second set of 50,reward miles but a new credit card for a new legally separate companyYou have already approved and issued me a separate credit card for my new business which has its own credit card number, monthly statement, and you personally charged another separate $yearly fee and then waited three months to tell me I was disqualifiedClearly you treated this as a separate credit card account for a legally different business until time came to receive my reward Then in the next paragraph you agree that the "two accounts are for separate companies with different Tax Identification Numbers." and you say that because I have the same "personal credit history" and I am "the liable party on both accounts" that somehow this disqualifies me for the 50,points on the new business credit cardIf this was the case then why did you qualify me for the new and second credit card for my new second business? Just because I am the same owner, it shouldn't disqualify me for the bonus points on the new cardNowhere did you state that I could not receive the promotion for two separate credit cards for two legally separate businesses Also, as my Southwest Rewards credit card states on it, it is "PHI PLUMBING INC."This means it is a legally separate entity called a corporation by the US Government formed in I, in no way or at anytime, hid this fact from youI am legally just an employee of this corporationThis is my official notice of this fact, so please fix thisThis should also help clear up more of the above confusionThis corporation ( PHI PLUMBING INC.) has never had a Chase Southwest Reward credit card card before the account! Thank you Revdex.com for your help in this matter

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March 5, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below A representative from Chase called me an told me that they are sticking with their policy to not pay me for the rewards I earned

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on November 4, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 8, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Today is 9/1/and I still have not received Chase's correspondence Chase has not yet responded to us Regards, [redacted]

This is in response to the complaint from [redacted] – Case No[redacted] We take consumer feedback seriouslyWe’ve reviewed the concerns and a detailed response was provided to the customer by phone on July 26, In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with youIf you have any questions or concerns, I may be reached at [redacted] extension [redacted] Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Chase, refused to work with me regarding the current balance as well as assisting me in taking care of the debt They called me from their office to inform me that the debt was valid, and that even though they waited months to contact me that there was nothing they could do to assist me in the matter I do not feel like they made any effort to resolve the issue, and instead advised m e to talk with the post office Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 13, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on September 28, Theyshould receive our correspondence within to business days In orderto protect consumer privacy, they have been advised they may share the responsedirectly with you

I would like to speak with someone from the President Office of Chase BankAlso I would like a credit on my account