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JPMorgan Chase Credit Card

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Reviews Bank, Credit Cards and Plans JPMorgan Chase Credit Card

JPMorgan Chase Credit Card Reviews (4971)

Don't ever get blueprint. I set blueprint to FULL autopay in EVERY category there is. It was fine at first, all my charges were paid in full every month for over a year. Then this year, I had 1 charge apparently NOT in any category and BLUEPRINT wouldn't pay for it. I racked up interest on that single charge for 6 months thinking BLUEPRINT would PAY IN FULL on everything.
I ended up cancelling both my chase credit cards and cancelling my checking account. The customer service sounds like it's from India and it's horrible. They were both rude and didn't know what they were doing. NEVER GET CHASE. They just rip you off.

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your correspondence. Chase takes consumer feedback very seriously. We have
fully reviewed this matter and responded to the consumer on October 29, 2015.
They should receive our correspondence within 5 to 7 business days.  In
order to protect...

consumer privacy, they have been advised they may share the
response directly with you. Tell us why here...

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on April 8, 2015. They should receive our correspondence within 5 to 7 business days.  In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 1, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 10, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.. They sent me a note that they will temporarily give me a credit but this has not resolved the issue.  It was still unauthorized and wrongful charge on my credit card.  I need a final answer and not a band aid solution.
Regards,

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 21, 2015. In order to protect consumer privacy, the consumer has been advised they have the option to share the...

resolution directly with you.  Sincerely,

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 21, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 19, 2015. They should receive our correspondence within 5 to 7 business days.  In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 24, 2015. They should receive our correspondence within 5 to 7 business days.  In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on September 22, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Problem:
This complaint is regarding my South West Rapid Rewards card ending in 0930. In or around August of 2014,I gave Cash Card Car Rental verbal authorization over the phone to charge a down payment of $100 dollars to my credit card for a down payment on a car a friend was purchasing. Cash Car proceeded to charge my card $1000 dollars which I disputed with Chase next billing cycle. Chase issued me a credit and started the investigation. Chase then reversed the credit of $900 and charged me $900 dollars for a payment I never made nor can the vendor show any proof I authorized any charge that I gave them permission to charge my card anymore than $100. Chase has failed to protect me as their customer and I will also be reporting this to The Consumer Protection Agency.
Translate
Desired Resolution / Outcome
Desired Resolution:
Billing Adjustment
select
Desired Outcome:
$900 dollars plus all interest I have accumulated to date via Bank Check

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 23, 2015. They should receive our correspondence within 5 to 7 business days.  In order...

to protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on May 16, 2014. They should receive our correspondence within 5 to 7 business days.  In order...

to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Dear Ms. [redacted]:
Thank you for your prompt response.
Attached below are the three documents that were attached to the email I received from you.
The first "click to view" document states that "the business has sent the Revdex.com a message regarding this complaint and we are passing it on to you.  The contents of this message are below or attached."  However there is no message or attachment below, therefore I cannot agree or disagree.  However, I am still awaiting the return of my $58 payment.
Status as of 2/12/16:
1. I applied for a 0% credit card to JPMorgan Chase requesting a $14,000 balance transfer to my existing credit card with First National Bank Omaha.
2.  Rather than decline my application, JPMorgan Chase gave me an $800 line of credit and mailed that amount to First Bank of Omaha thereby creating another credit card/debt for me.  I called them several times and no one could help me.  So I temporarily made a $58 payment to JPMorgan so my credit would not be ruined.
3.  I called First National Bank Omaha and asked them to return the payment to JPMorgan and they were not sure that they could do that, but did change my account to a lower rate and reduced my monthly payments. As I explained that my husband just had a kidney transplant and was collecting a small amount of disability for 7 weeks.
4.   On February 3, 2016 I received a letter from First National Bank Omaha indicating that they reversed/returned the $800 payment to JPMorgan Chase and apologized.
5.  I called JPMorgan customer service yesterday to request that they return the $58 payment.  They said they see a note in my file from 1/29/16 asking for the $58 payment to be returned.  She apologized and said she will put it through and it will take 7 business days.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 20, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence from [redacted]  Chase takes consumer feedback very seriously.  We have fully...

reviewed this matter and a detailed response has been mailed directly to the consumer on January 5, 2015.   In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at [redacted]   Sincerely,

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 23, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 25, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...
This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer...

on June 3, 2015. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

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Address: P.O. Box 15018, Wilmington, Delaware, United States, 19850

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