JPMorgan Chase Credit Card

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have spoken with the Chase representative and received an unacceptable letter in the mail that was vague about Chase's requirement to fulfill its obligation if I meet the prmotion's requirements.  I have therefore contacted the company and requested another letter that SPECIFICALLY states the following:
1. When I fulfill the requirements as stated in the promotion, I "will receive the 50,000 bonus points in my Southwest Airlines account" plus the additional 5,000 bonus points I am to be awarded as previously agreed based on my inconveniences in this matter - note the emphasis is on "will receive" and not merely restating the promotion requirements as in the initial letter;
2. I have until October 6th to fulfill the spending requirement for the promotion; this is 103 days from my approval date, extended from the 90 days stated in the promotion because the promotional date started when I was approved for the card, not when I received it/had the ability to use it. I will await this revised letter to determine if it satisfies our agreements.
I was told this revised letter is forthcoming to me, and await it to be satisfied per the above.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed ap pear below.
The correspondence receive supports my initial complaint that my denial of credit was not based on any issues with my credit reports and an approval would have been granted had the company contacted me via email or telephone. Both contact sources were listed on the application.  The correspondence was received this time at the exact address that has yet to be verified by Chase.  As previously mentioned, I was not given the opportunity to act within the 30 day time frame because I was not made aware of it until after it had expired.
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Chase has not responded to my concerns and they have not returned my phone calls regarding this matter.
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I got letter from chase that they will not refund either the transfer fee or the interest fee I am not satisfied with their response
please advise if I should go to small business court or what is the next step 
thank ypu

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 24, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 9, 2015. They should receive our correspondence within 5 to 7 business days.  In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
When I contacted Chase Executive office; he did not return any phone calls.   Customer service is irresponsible and not acceptable.    
Regards,

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on April 4, 2014. They should receive our correspondence within 5 to 7 business days.  In...

order to protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on April 12, 2016. They should receive our correspondence within 5 to 7...

business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.
Tell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. 
After I file a complaint to Revdex.com a guy from Chase consumer executive office called me and told me that he will investigate the case. When I called him for the result and he told me that after listen the phone records he found the custom service of Chase had told me that I had card before so I am not qualify for the offer. Actually the truth is I had continue been told that they will request the reward mileages for me and it will take 6-8 weeks to show the reward mileages on my United MileagePlus account until the last call the lady told me that I am not qualify for the offer. This is why I said “they don’t know the qualification is existed. At least it was not clear indicated”, also it is total misleading. They should give me a clear answer when I make first call to custom service. Also the person from Chase consumer executive office was not telling truth. I ask you to review all of call records from Chase, not only last one to find out what I said is true. Also why they treat custom differently because someone else had the card and offer before and received another offer during same period time.
I still ask Chase to honor the offer and send reward mileage to my United  MileagePlus account.
Thank you very much for your help!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.       I believe I provided you with, suitable evidence that Royal Caribbean did not meet their promise… “Anchored in Excellence” (We always provideservice with a friendly greeting and a smile. We anticipate the needs of ourcustomers. We make all effort to exceed our customers' expectations….) or anystandard quality of service.        Perhaps I had high expectations, but the hype and guarantee this cruise promised made itdifficult not to believe it would be the experience of a lifetime. Little did Iknow that experience of a lifetime was a negative connotation!     In my letter you will find specific examples related to the exact nature of my dispute. This isonly a portion of what was problematic with this cruise. Here are some generalobservations and information...      There were problems within each restaurant. The service was poor and they usually lackedbeverages (several times milk and orange juice were not available) or menuitems. We had paid extra for a non-alcoholic beverage package and a sodapackage. Many times the soda machines were empty or broken and the ship was outof ingredients in drinks. Getting a cup of coffee was a joke. I often waited 30minutes. One instance I ordered a large coffee and was informed they were outof large cups. I asked for 2 small coffees then so I wouldn’t have to wait inline again and was told, my beverage package only allotted for one purchase ata time. Restaurants couldn’t get drinks to the table prior to entrees beingserved. On 2 separate occasions my son’s pasta with butter didn’t come outuntil our entrees were already cleared from the table. The Windjammer, the onlylarge eatery with buffet style food was always out of certain foods, other foodwas cold, it was overcrowded and under staffed and usually filthy with noseating at all! It really was terrible.     The Bionic Bar that was supposed to provide robotic interactive technology did not work theentire cruise. In fact, we were told it was built in Italy and would have to beremoved from the ship and serviced back there, that no one on the ship can evenbegin to repair it. We were looking forward to seeing how it worked. If onlythat were the biggest disappointment?!     There was no live music the entire time we were on the ship. In fact, there were very fewactivities that weren’t extra money or pitches to spend extra money, likeseminars on weight loss. It definitely lacked a WOW factor in entertaining.     The elevators on either side of the ship were constantly out of service. Twice, that I know of, eventrapping passengers inside for long periods of times.       The staff was less than friendly and did not have any answers. It was frustrating enough totry to resolve an issue, but add under qualified, over worked and a stressedstaff to a situation and the only result is frustration and anger.      We had called for maintenance one evening because our television set (which was bolted to thewall and did not swivel, so my children could not watch from their sleepingquarters on the sofa bed) was not working. We waited 3 hours and even after asecond call no one ever showed up! The next morning I went to complain, but theline was so long, I didn’t even bother. After all, I’m sure they would havegiven me they’re usually response, “that’s not our area of expertise.”      In closing, I’d just like to say how utterly disappointing this entire experience has been. Ialso provided several reviews from other passengers on the same cruise we tookto help confirm the experiences I described. I really can’t believe the platendisregard my credit card  company, Chase, has displayed given my complete description andvalidation of the poor service on Royal Caribbean’s behalf. The fact they didnothing to help me while disputing my charge, just solidifies my suspicions,they only care about the merchant.      Sincerely,

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on May 04, 2016. They should receive our correspondence within 5 to 7...

business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.
Tell us why here...

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on January 15, 2015. They should receive our correspondence within 5 to 7 business days.  In order...

to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on Oct 28, 2015. They should receive our correspondence within 5 to 7 business days.  In...

order to protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 20, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I was forced to use the Revdex.com of Delaware because Chase Banks system in place does nothing more than update my credit reports as if nothing is wrong with the incorrect information they have reported since the 2013 tax year. I had to use this outlet because I never received actual 1099-c's from Chase Bank and had to be informed of this issue by the IRS that these 1099-c forms were reported and supplied to the Internal Revenue Service and not myself. This is a actual buisness complaint because I have been pursued for the back taxes involved with these accounts being reported as a charge off with a balance.  Since Chase has cancelled the debts and reported the information to the IRS the accounts listed should both be reported as Cancelled with a Zero Balance or Deleted altogether off all three credit reporting agencies, Equifax, Transunion, and Experian. 
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on Dec. 22, 2015. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt ofyour correspondence. Chase takes consumer feedback very seriously. We havefully reviewed this matter and responded to the consumer on September 11 , 2015. Theyshould receive our correspondence within 5 to 7 business days.  In orderto protect consumer privacy, they have been advised they may share the responsedirectly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on April 22, 2016. They should receive our correspondence within 5 to 7...

business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.
 
Tell us why here...

Tell us why here...This e-mail is to acknowledge receipt of
your correspondence. Chase takes consumer feedback very seriously. We have
fully reviewed this matter and responded to the consumer on October 21, 2015. They
should receive our correspondence within 5 to 7 business days....

 In order
to protect consumer privacy, they have been advised they may share the response
directly with you.