JPMorgan Chase Credit Card

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Unfortunately, the Executive Office continues to repeat that this was not a "bank error"; however, in looking at the fact that my address had yet to be changed even as recently as two weeks ago, after speaking with multiple employees, demonstrates that Chase failed to update my address at the time of my move, thus clearly demonstrating that it was a "bank error." However, my most significant concerns is related to the poor customer service and refusal to take into account what was clearly an unintentional situation. I have been a long-term Chase customer and feel that the company's response has been rigid, unfriendly, evasive, and lacking in basic understanding. I will continue to pursue this matter.
Regards,
[redacted]

Tell us why here...This e-mail is to acknowledge receipt ofyour correspondence. Chase takes consumer feedback very seriously. We havefully reviewed this matter and responded to the consumer on September 11, 2015. Theyshould receive our correspondence within 5 to 7 business days.  In orderto protect consumer privacy, they have been advised they may share the responsedirectly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.WHile Chase contacted me and TOLD me what the would and would not do for me...I had no choice but to accept it. It does not in fix mu issues with my credit report. In fact, it made it worse.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on September 12, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on April 7 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on Dec. 2, 2015. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 21, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on November 07, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The company did nothing to respond to the complaint other than call me and tell me and reconfirm their position.  
 
Paying an annual fee requires a burden that the business collecting the fee must meet, otherwise the fee should be refunded if the customer is not satisfied.  Chase does not subscribe to that philosophy, as evidenced by the lackadaisical customer services provided .
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 5, 2016. They should receive our correspondence within 5 to 7 business days. In...

order to protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 18, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
Problem:
Chase has reported a closed account with a balance of $2,487 on my credit report, but this account belonged to [redacted]; it is a credit card account. Why would Chase report this on my account if I am not the account holder who opened the account? I do not owe Chase anything. [redacted] is the sole owner of this account.
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Desired Settlement / Outcome
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Desired Outcome:
I want Chase to remove this (Closed Account) from all credit agencies. This isn't my account. The account due is for $2,487, and it is [redacted]s account.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on January 4, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the esponse directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on Nov. 13, 2015. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have received two voicemails from Chase. I have returned them both and on both occasions I got a voicemail. I have not recieved any written or emailed response from Chase. I had requested  transcripts for both calls on that day. One to the right, and the other directly thereafter to the supervisor. I have received neither.
 
 
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my
 
complaint.  For your reference, details of the offer I reviewed appear below.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on November 8, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 27, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
To clarify my complaint with Chase, I must reference the their reply where they stated, "the credit inquiry is valid".  This is not the complaint nor a valid response.  My dissatisfaction with Chase is following the credit inquiry, there was an immediate line of credit established after the determination of my credit limit of $3500 rather than $9600.  This was done without my consent.
 
Furthermore, Chase also stated I was sent a letter that "provided the opportunity to contact them prior to the lower balance transfer amount being completed, to change or cancel the transfer".  Not only is this not a true statement, it is irrelevant to my complaint.  It is a false statement because I received the actual credit card before receiving this letter.  Additionally, Chase had already created and shipped the card with an established line of credit for $3500 prematurely assuming I would accept their credit limit.  There was no opportunity or contact of what my credit limit would be prior to establishing this account; thus, not enabling me to prevent the line of credit to my records.  This condition is not in the terms and service agreement following my review.  Nowhere is it said or implied that upon applying for a Chase card, if the credit line amount does not match the customer's request, Chase will establish a line of credit of their choice without consent of the customer.
 
The only recourse I am will to accept is to have Chase establish the correct requested credit line or;
Chase should be held accountable for any negative result of my credit, including but not limited to any inquiry or attempt to establish a new line of credit.Regards,
[redacted]

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 23, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on December 18,...

2015. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.