International Markets Live Reviews (%countItem)
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International Markets Live Rating
Address: 348 W 57th St # 247, New York, New York, United States, 10019-3702
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Been with Imarketslive for around 14 months now. At first I didn’t see much success because I wasn’t using anything I paid for. But after a while I started using it all , especially the Harmonic scanner tool which helped me a ton. Started using the IML tv app on the App Store also and learned a lot from Chris D live sessions. Definitely would recommend BUT make sure you’re getting plugged in with the RIGHT people ! There are actual traders in this company and they actually help people , just make sure you’re joining with the right person. I feel like most people with bad complaints joined with the wrong people. Honestly!
This company is one of the very few that will give you so much more than what you pay for.
Thank you ***!
Great educational platform that goes in depth in its analysis and makes things very easily absorbable and gives more information than needed. I have many success stories from the knowledge I’ve learned with their products.
Thank you *** and we appreciate you being a part of the IML Family!
IML has been an answered prayer! I AM SO HAPPY AND GRATEFUL NOW ????
This company’s education platform has really been useful. I have learned so much and is reaching consistent profits. The company top traders are so resourceful and gives much more education than we pay for. Customer do have to learn, following and test on the demo account. I only funded my live account once and haven’t looked back. Eventually I will be a pro myself.
iML has been life Changing. I have served in the military, graduated college and owned various businesses. The educational platform that iML provides is world class, its given me the education, tools and Support to learn how to navigate the Trillion dollar Global markets just like the banks! I highly recommend iML fo anyone who's serious about Financial Freedom and education
I recently joined this company and quickly changed my mind for personal reasons. I contacted the company customer support line for a refund within 24 hours. They give you 7 days for a full money back guarantee. I was told 10-15 days I would get my money back it’s been almost 4 weeks now and haven’t received and email or update as I have been constantly emailing asking for updates only to get generic cumputer responses. I just want my money back which is guaranteed if you cancel within 7 days. Very unprofessional customer srervice no real help leaves customer in an unknow state of trying to find a way to get there 100% money back so called guarantee. I also have screenshots and photos of them verifying they would refund my money in the full amount.
Hello ***,
Thank you for your message.
Yes the team has your refund request in process.
You purchased with Bitcoin, any Bitcoin refunds can take longer to process as they are done manually unlike a Credit Card purchase.
Your refund is in process and should be returned to your wallet soon.
We strongly apologize for the delay.
Sincerely
I was told it would be just an initial fee of $350 to begin using products. That all I needed to do was copy trade signals each day and make a lot of money. Upon using their tools to make trades I ended up losing over $1000 following the trading signals. I was then charged another $270 from my bank account the following month. When I reached out to cancel and get a refund, I was told it was past 7 day refund policy.
I was mislead by the company and its associates that I would just need to copy the trading signals to make money and encouraged to fund trading accounts in total of $1000. I’ve now lost about $1600 since getting involved with this company. As this companies associates promised me that I'd be making substantial money and not need to work anymore, I think they need to at the very least refund my initial $350 sign up fee, and the the second month of $270 that was charged without my knowing. A total refund of $620 is all I ask for which doesn't even include the $1000 they caused me to lose and time lost.
Hello ***,
We apologize that your sponsor may have gave you confusing information.
From our support team we see they did in fact cancel and refund your payment of $274.95 just today on May *, 2019 actually. You should see this credit back to you in a few business days.
We have stopped any future subscription payments from your account.
When you enrolled you agreed to a monthly subscription for the IML Elite package in the amount of $274.95 each month which is why your were billed exactly 30 days from when you enrolled on March , 2019.
IML does not guarantee any income claims, or profits from trading. We have the full terms and conditions and policies outlines on our website, *** On the bottom of the website it states: FULL RISK DISCLOSURE: Trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is no guarantee of future results
Again we strongly apologize for any confusion and our team has issued you a refund of your recent purchase.
Sincerely
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
Hello, I signed up for an imarketslive account on 3//19 I emailed to cancel the account on 3//19 within their 7 day full refund period. I provided the BTC Wallet. I was then told to wait 3-5 business days for the refund to show up in my BTC wallet. I waited 6 days but no refund was received so I contacted their support team again. They told me the refund had been processed and I needed to contact the BTC wallet provider. I then contacted them but they said they had no record of a refund coming into my account. I followed up with imarketslive again on 4//19 to let them know that I still hadn't received the refund in my BTC wallet. It is now 4//19 and I still have not received my refund. If there is an issue with BTC wallet can the money be refunded to my card? My card that was on file when I created the account is no longer active due to theft. However my bank account is the same. I do not care which way the refund is processed. I just would like to get my refund. Please help!
Hello Jahi,
We apologize for the confusion.
Our refund department sent back your refund on 3//19 back to your wallet *** in the amount of $285.00.
This is confirmed back to you.
Transaction ID
Please check with your Bitcoin wallet providers.
Sincerely
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# *** and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I did check with the BTC wallet and a refund was not received. I have not received any of my funds. I see this hasn been an issue for other customers as well on this website. Isn’t it possible an error could have occured during the process and this is why I do not see the funds in my BTC wallet? Could you reprocess the refund?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I still have not received a refund.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
Hello ***,.
We are unhappy to see your case is still not resolved.
Have you contacted your Bitcoin provider? Our team has sent your refund back March , 2019 back to the Wallet you informed the support team to send it to ***
*
Your refund is confirmed sent to that address on March , 2019 10:17 AM EDT for the full amount.
Please contact your Bitcoin Wallet provider for further details on the transfer. We have provided you in our last reply and attached again now, a screenshot of the confirmation that your refund was successful sent.
Sincerely
I joined this company on November , 2018, due to a promotion that was running for a limited time offer. If I was to join by the end of that day, my monthly membership fee will be waived. On January , 2019, *** M, sends a message that the December promotion is NO LONGER AVAILABLE. I only joined so quickly because I did want to miss out on the promotion. After speaking with a representative, *** M, in regards to my account, requesting to cancel my services due to them not providing the service they had promised and wanted a FULL refund ($445.52) for my initial payment (November , 2018, of $250.61) and for Dec month end of $194.91. *** advised that I could not speak to anyone in regarding this issue and no one can assist me. And to top it off, there were plenty of times that the "so-called tools" that the company gives you were down and not functional.
I've tried disputing it with my credit card. But imarketlive took it back. I tried filing a compliment but imarket said it was refunded on their end and that's not true. It came back on my credit card and I would like it refunded.
Hello ***,
Thank you for your email and we can see how you may have been confused.
In checking your account we see that both your original order and subscription payment have been returned to you in the amount of $445.52.
We do have whats called "Two and Free" for customers, when they sign up. This states if you enroll 2 active paying customers your monthly subscription will be waived each month, as long as those two customer remain active and paying.
IML never offered a promotion to join by a certain date and your membership will be waived. We do apologize if *** gave you the wrong information. *** is an Independent Business Owner (IBO) or IML and our compliance team will reach out to them.
We would like a chance to help you properly use your IML products and services. Please email *** and our team will gladly connect you with one of our Field Specialist.
Sincerely
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Please see my attachment. As you can see I was not refunded and there's still a balance on my credit card. I would appreciate to have the $445.52 fully refunded as to false advertisement. For a company you should make sure all your reps, independent distributors etc has accurate information and don't just say things. That is false advertisement. Again, I would appreciate if you can fully refund me.
Thank you for your time.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I don't understand why the business keeps telling me they refunded me but it's still on my credit card. I will willing to go to the media and advise of my situation and the company false advertisements and having reps such as *** M giving out false information. As a company this is unethical. If this is not resolved in 5 business days, I will move forward with the media and go to what ever extreme measures I have to. I have been nothing but patient for months trying to resolve this matter. All I'm asking is to do what Is right, due to one of your distributors giving out false information. It is NOT RIGHT!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
Hello ***,
Thank you for your reply.
Yes both your orders were already reversed by you and your bank, there are no orders for IML to reverse back to you. Please see the return here: ***. You may want to check with your bank on these reversals as perhaps they did not post them back to you.
From a company standpoint we do no condone anyone who false advertises, please may you send us any information and details you have to ***. Our team will investigate the situation and take action on anyone in violation.
We would like to help you solve this matter asap please contact our compliance department with more information.
Thank you!
I signed up for an account on January *** on January *** I decided to delete my account because it is different than what I expected. IML has a 7 day money back guarantee. Today on April I have yet to get my money back.
Hello ***,
Thank you for your message.
We do see that you cancelled your subscription in the back office and you have not been billed since January , 2019.
However we checked our records and you never emailed IML support (***) to request a Refund. Per the Refund Policy you must email in writing to IML support that you would like a refund. We allow a member to cancel anytime, but refunds can only be processed by support.
As a courtesy we have refund your payment from January *** 2019 back to you. Please allow a few business days for your refund to appear on your end.
We hope that you return to IML in the future to learn about Forex and have a look at our new product additions.
Sincerely
I joined this company on November , 2018, due to a promotion that was running for a limited time offer. If I was to join by the end of that day, my monthly membership fee will be waived. On January , 2019, Angela M, sends a message that the December promotion is NO LONGER AVAILABLE. I only joined so quickly because I did want to miss out on the promotion. After speaking with a representative, Angela M, in regards to my account, requesting to cancel my services due to them not providing the service they had promised and wanted a FULL refund ($445.52) for my initial payment (November , 2018, of $250.61) and for Dec month end of $194.91. Angela advised that I could not speak to anyone in regarding this issue and no one can assist me. And to top it off, there were plenty of times that the "so-called tools" that the company gives you were down and not functional.
Hello ***,
We do apologize for that experience, a customer may always reach out to *** and ask for help regardless of what their sponsor or IBO above them may have stated.
We will never deny a refund as long as it is within the refund policy, you can find the refund policy at ***
We do see your disputed your orders already with your bank, so we are not able to provide a refund on this request as both orders have already been returned from our system.
Sincerely
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is unsatisfactory to me. The company is stating I disputed it with my credit card, which I did try to since I couldn't get a hold of someone from the company it self. However, it was only a temporary dispute from my credit card. And the amount showed back up on my credit. This is why i'm reaching out to Revdex.com. I have made prior attempts to contact the company, they do not respond. This is why I went to my bank and now to you.
Again, I would like to get my full refund base on false advertisement from this company and their representatives.
Thank you for your time.
Sincerely
I joined this company on November ,2018 due to a promotion that they were running for a limited time offer, that your monthly membership fee will be
waived if joined by 10pm eastern time on November ***,2018 which I did. On January ,2019, Angela M, sends a message that the December promotion is NO LONGER AVAILABLE, which it's not what was promised and the main reason why I joined so quickly.
On January ,2018 I was able to chat to a representative, Angela M, in regards to my account, requesting to cancel services due to them not providing the service they had promised and wanting a refund for my initial payment of $297 and $197 for the second payment that was made. She advised that I could not speak to anyone regarding this issue and no one can assist me. And to top it off, there was a plenty of times that the "so called tools" that the company provides were down and not functional.
Hello ***,
We apologize for the confusion, we never had a subscription free promotion if you join by a certain date.
We do have if you enroll as a customer and refer two paying customer you can become what we call Two and Free.
We will refund your last payment on 1/*/19 in the amount of $194.91 as a courtesy for the confusion.
Sincerely
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I’ve been looking for educational products to learn how to trade I
Encountered with iMarketsLive and they dragged me down to this non sense stuff of multilevel scam. I paid initially 217.00 dollars and 161.50 dollars a month after to get personal, advanced, and reliable investment education in the forex market. With this on mind, I’ve bern getting charge for service that does not teach anything close to what they promoted on their videos or person involved in that company. Their videos on IML tv don’t have support and are not accurate and only focus on marketing their products instead of teaching their costumer
Hello ***,
We apologize that your experience with iMarketsLive was not what you had expected.
Have you tried using IML TV? This is a live classroom style teaching. We have multiple languages and times available. You can ask questions with each educator in real time with the markets.
We noticed you cancelled your Platinum Package on 3//19 so you will not be billed any further.
We do not force anyone to take part in the Compensation Plan as an IBO, this is optional. In fact, we love to promote customers and our mission of teaching people how to trade.
If you wish to continue access we would love to walk you through how to use our products and services properly so you may get the full IML experience.
Please feel free to contact us directly.
Sincerely
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
After I joined to I markets live on the second month after I finish the videos from iml tv and the iml academy they told me that I won’t be able to learn how to trade that the only way I could make money it was by making commissions for the company and it does not make sense to seek a product you cannot use to make profit or pay for trading education so later on you get told that you won’t learn anything and try to force you to get into the compensation plan and calling you over the phone to join a meeting that it only talks how to bring more costumer into iml academy which I think it’s not correct I would be glad to get my money back fo this inconvenience since I didn’t received what I paid for and this it’s consider an educational fraud
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
Hello ***,
Thank you for your reply.
Yes as an IBO you can earn commissions for referring customers who purchase our product. As an IBO this is the only way to earn commissions per the compensation plan stated on the website.
However, our product is education, but that does not guarantee any income or commissions.
Our product is to educate members on the Forex market, technical analysis and other useful tools when trading the markets. We do not trade for you or accept any investments.
We do see your last payment was on February , 2019 in the amount of $161.50. This payment has been credited to your account and you should see that in 5 to 10 business days.
We hope this helps resolve your issue, and should you want to continue education with IML all you need to do is login to your account and active your subscription.
Sincerely
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
***r
Hello on February *** I had requested a full refund of my $217.19 that I have paid I contacted email multiple times over and over again and they haven’t given me any solid information. I have looked for a number haven’t found one that helps customers now it is March ,2019 and I still do not have my money I paid with bitcoins and I told them my btc wallet id 3 times. I said If that was too hard to refund I can give them my card number I feel they are never going to give my money so this is why I am making this complaint so I can get to the bottom of this.
Hello ***,
We apologize for the delay in response.
Our support team has marked your Bitcoin order to be refunded.
Bitcoin Refunds can take longer than a Credit Card Refund on our end for the team to process and we do apologize for the delay.
Our team scheduled your refund the same day you requested it into the queue.
We will make sure you have your Bitcoin refund within the next 24 hours completed.
We thank you for your business and we hope you can come be a part of the IML team again.
Sincerely
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I think this company is amazing. It gives the average person like me an opportunity to LEARN about trading forex and crypto.
& if I have friends who also want to learn with me the company will give me a bonus for referring them? sounds good to me.
No different than when you refer a friend to *** or *** they give X amount of money off your next ride.
The business offers a 7-day refund for the purchases made, which was a payment of $217. I made a request to have a refund on the 6th day of the service. And they got to me, but all they said was “we’ll look into it” it’s been about 2 months. I’ve been asking the company to give the refund, but they are no help at all. All they do is tell me “we’lol look into it”.
Hello ***,
I apologize for the delay, I see the support team refunded your account on 10/*/18, I checked with our processor and it looks like the credit did not go through so I issued it again for you today.
Please allow 7 to 10 business days to see your credit.
If there is anything else we can assist with please let us know at ***.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I purchased the Platinum Package for $217.19 on September *** 2018. I canceled my membership on October ***, 2018. Because of the 7 day money back guarantee policy I was supposed to receive a refund. I was told 3-5 business days to process the cancellation and then 10-15 days for my bank to receive the funds. It is now November 9th, 2018 and I haven't received my refund. I email and inquire for an explanation and receive nothing.
Hello Trent,
We apologize for the delay in response the team did issue you a credit on time when you asked but possibly the refund did not go through. This can sometimes happen with processors and banks, however I do see you followed up with us and our support team had a note to track your refund for you.
I have since issued you a new credit for $217.19 and you should see this refund in the next few business days.
Reference number ***
We apologize for the inconvenience and thank you for your business.
I purchased my subscription on 9//18, my account was charged $250.61. the company’s website went down 10/*/18 and was still down on 10/*/18 , this is when I decided to cancel my subscription. I submitted my request following the company’s policy to send it to ***. The account was canceled immediately and they let me know it would take 3-5 business days to process then 10-15 days to receive my refund. Well it’s been that long and I still do not have a refund. I have submitted several tickets and I am getting a generic email with a ticket number. I also requested someone give me a call. That has not happened. Below is a copy of the company’s refund policy
Refund Policy
The Company offers a seven (7) day, 100% Money Back, and Satisfaction Guarantee to all subscribers. The seven (7) days, 100% Money Back Guarantee, starts from the date of purchase, includes weekends, and only applies to the initial purchase of a Gold or Platinum Package. If a subscriber is dissatisfied with the service for any reason, the subscriber may receive a refund within seven (7) days of the subscriber's initial purchase, for a full refund of the purchased price. All other warranties and guarantees are disclaimed. After seven (7) days, your purchase will no longer be refundable. Please email *** to cancel your account.
The Company offers a seven (7) days Money Back Guarantee for all subscription payments made to IML. This includes the date the subscription is due, includes weekends, and only applies to monthly subscription ("Autoship") payments. If a subscriber is dissatisfied with the service for any reason, the subscriber may receive a refund within seven (7) days of the subscriber's monthly subscription, for a full refund of the subscription price. All other warranties and guarantees are disclaimed. After seven (7) days, your purchase will no longer be refundable. Please email *** to cancel your account.
Hello ***,
I appreciate you letting us know your concerns.
The company website was not down on 10/and 10/*/18, in fact we were upgrading the website to a new version and back office for our members. The updates were completed overnight from 10/*/18 into 10/*/18 and took about 4 hours to complete.
I do see our Support team canceled your subscription and refunded your payment back to you on 10/*/18. I am not sure why you would not have seen your credit by now, but I have issued a credit for $250.61 again to your card and you should see this within 7 to 10 business days depending on the banks.
We appreciated your business and if you would like to reactivate please reach out to us at ***.
Thank you and have a great holiday!
Have learned to trade and met some really great educators through this company , at first was skeptical because of reviews but company has done a complete restructure and the IML academy is amazing ... also the live educating sessions on IML tv are amazing. I’ve been able to learn a lot in the last 7 months and have been able to profit trading , although I’ve taken a bunch of losses , I am still in profit from my initial investment ... very happy .