International Markets Live Reviews (%countItem)
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International Markets Live Rating
Address: 348 W 57th St # 247, New York, New York, United States, 10019-3702
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after investing a great deal of funds they refused to let me withdraw, insisting that I pay more which I obliged for fear of losing my initial investments. I was still denied withdrawals. I report to the Global anti-scam authorities who directed me to
mail;rmcltd @ protonmail . com for help.
They took up my case after I sent all proof of crypto transactions I made to the scammers with this they helped get my funds back.
They can also be contacted to make a formal report via link below;
mailxto.com/crw9ys
Decided to try my hands on a private crypto tracking firm who were able to track and get back my funds using the details and screenshots of the transaction I made.
I got a text in my email from them that they've been able to track and get back my money not too long after I got an alert for $18,000.
I got in contact with them by scanning their q.r code which presented me a report to make my complaint.
They can also be reached on their complaint link on mailxto.com/crw9ys
Email : rmcltd @ protonmail. com
I am trying to cancel my subscription before the 7 day refund period is over. But every time I call the company they say something along the lines of “were not available to take your call”. And on the website it says I need to submit a ticket to get my refund, but I can’t find a link to anywhere to submit a ticket. It’s very confusing and frustrating.
Good Morning,
I apologize for any confusion.
Your account has been cancelled and refund issued. You should be receiving it within the next 7 to 15 business days depending on your bank.
Kind Regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I got a new debit card to prevent any further expenses being taken from my account so the refund is being issued to the old card that no longer exists. I need to give them (iMarketsLive) my new card information so I can receive my refund.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
Good Afternoon,
Rest assured that your refund will make it to you. The refund is processed back to the same card and your financial institution will ensure it gets to your account.
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I cancelled my subscription within the 7 day period and did not receive my payment back.
Good Morning,
Please note that as mentioned in your refund confirmation mails from our system as well as the processor that refunds can take between 7-15 business days to reflect to your account.
Your refund was only processed yesterday 8//20 at 12:35 PM EST - it will reflect soon.
Kind Regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
I requested a refund for the platinum subscription. I received my refund, however, the refund was reversed and the money was taken out of my account again.
Good Morning,
I apologize for any inconvenience.
Can you please submit supporting evidence to *** of this reversed refund? We do not see it in our processor.
What I believe you are seeing is the payment, and then the refund posted the same day making a net $0.
Kind Regards,
IM Support
Revdex.com:
Here is the photo
Sincerely
I signed up for the service and paid the initial fee after reading their 100%satisfied guarantee that you could receive a full refund if canceled within 7 days of purchase. But they make extremely hard to cancel. I have called and system says can't take call. Website won't allow me to access the account to cancel. Googled cancel HOW TO. States do a support ticket. Unable to find support ticket. You can not cancel if you can reach anyone or have access to cancel.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I signed up to make my account (iMarket Live Platinum Pack) making sure to write down my log in information and chose to use my ACH checking account. Afterwards I tried to log in and it said there was an error. I tried to use the forget my password using my email and it said email not found. I decide to wait until my money went though thinking I would have access to the website then but I still have the same problem. I tried calling and the automated voice said I needed to request support through a ticket. Since I can’t log in and I also couldn’t find where to request support and now I’ve come to this site.
Good Morning,
I apologize for the inconvenience.
You made your purchase through ACH - You will get your account information and access to services once the ACH payment has cleared. Please note this can take up to 9 business days. I notice you ordered on 8//20 so the payment should process shortly.
Kind Regards
IM Support
I joined a team and opened an IM account however I am under the age of 18. And I was wondering if I was able to get a refund on my account because I have yet to use it due to that fact that I can’t open a live trading account. Please help
Good Morning,
I apologize for the inconvenience. Please contact *** and provide details of who exactly said this to you. It is stated directly in our terms and conditions you must be 18 years of age and older. If a representative told you that we need to immediately revoke their privileges.
We have submitted a full refund you will be receiving within 7-10 business days.
Kind Regards,
IM Support
I have been due for a refund been waiting over a month I unsubscribed and put the ticket in within the 7 days They keep saying they gave me the refund and no they did not ! They took the money out my bank account they should be able to give it back to me with no problems but of course I get the run around I want my refund I was very unsatisfied with them and no there is no way to make my experience better I want my money back !
Good Morning,
I apologize for any inconvenience. Your refund was submitted on July *** - you should definitely have it by now.
***
Kind Regards,
IM Support
ok I want a refund because I dont think this is for me and I just bought it and it cost 234$. I sent email but it says the email that yall had was not a working email. so can I please have my full refund Emil
Good Morning,
Your refund has been issued -
Kind Regards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Its not letting me log in to my own account,, I have stuff to do I need my money asap. your emails dont work your number dont work and its getting frustrating.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
We apologize for any inconvenience this has caused, the refund was processed on 8/.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
To whom this may concern,
I purchased IM on the *** July 2020, between 9 &10 pm GMT. (I'm from London)
I was not satisfied with the product that was sold to me. Its more of a marketing ring rather than focused on trading. I was told by the IM "mentor" that I could cancel within 7 days of signing up and actually stated the following Friday (*** July 2020). I cancelled my membership on th *** July 2020, and if we are being technical also within a 7 day period which is 168 hours of my initial purchase.
Also according to the EU Consumer Contracts Regulation (which you must follow when operating within the UK) I have the right to a refund within 14 days of my purchase. I was misinformed and dissatisfied with the service and believe I did not receive the service in full, as I was supposed to have several zoom calls with these "mentors" to teach me about trading but they were repeatedly cancelled. Furthermore, according to the UK Consumer Rights Act 2015, I have 30 days to reject your service if I deem it not to be of satisfactory quality and as described, which I do.
This has been the 3rd time I have emailed you in regards to this and you are denying me of my entitled refund. The customer service has been appaulling, and it is clear they are sending the same repeated response.
Please issue me my full refund.
I will never recmmend IM mastery to anyone due to your lack of transparency, selling people misinformed services and appalling customer service.
If you do not issue me my refund I will be forced to report your company to Federal Trade Commission and Trading Standards.
My ID is
Good Morning,
I apologize for the inconvenience/experience you have had.
Your requested refund was indeed outside the 7 day Window, but only by a fraction of the time (approximately 7 hours). Normally, in these cases they should be automatically accepted, and this seems to have been a training issue on the support end. They should have noted the time difference and granted the refund.
Your refund has been processed and should be reflected within the next 7-15 business days.
Kind Regards,
IM Support
I requested a refund and was given the refund but then they took the money out of my account again
Good Morning,
I apologize for the inconvenience.
I see you cancelled and were refunded on 7//20.. I do not see any further charges to your account.
Can you provide the invoice number so we may double check on the processor side?
Kind Regards
Lol reading some of these reviews makes me laugh. If you are not growing with this. You are obviously not taking advantage of everything. They literally have live sessions where you copy what a millionaire does and recieve results. You are practically printing your own money. Then they have education courses that teach you what you need to know and what tools you need to lose. The only thing that makes this a pyramid scheme is that im at the top because I am making great money doing this and anyone who is not signed up or canceling their accounts, are at the bottom. Lol
I am typing this message to apprise you about a specific problem that cause me disappointment. I bought the HFX package on Tuesday and it wasn't the best for me so I cancelled my subscription on Thursday in keeping with the 7 days guarntee back money back. It has been 2 days and I didn't get a message concerning my redress from the company or anything of that nature.
We apologize for any inconvenience this has caused, the refund was processed on 8/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will
gladly help you.
Kind regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I signed up with IM for a month and after this month I tried cancelling, within the 7 days I asked for a refund as I felt deceived about the nature of the business, I sent an email To IM requesting an immediate refund as I didn’t know how to cancel my account on their platform. Till now they haven’t replied my email and it’s gone past the 7 day period but I still haven’t accessed the account and have no need to. I need my refund. I went into unarranged overdraft because of this thinking it had already been cancelled. It doesn’t even show up as a direct debit on my bank account
We apologize for any inconvenience this has caused, the refund was processed on 8/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
I was told by a friend that I had to recruit to be successful with the company, but I guess my friend was mistaken. If you don't want to recruit, you can still subscribe & they have got days worth of forex education & copy & paste. I guess it's best to hear about it from the horse's mouth. I think my friend works for a competitor company.
I joined IML Academy and cancelled my account within 7 days and it has been over 1,5 months and still no refund.
Good Morning,
I apologize for the inconvenience.
You only logged in and terminated your account and did not contact our support team at all. At the time you cancelled your account the process was not automated and you needed to contact support so that we would know to grant the refund.
We have issued your refund and you should see it within the next 7-15 business days.
Kind Regards
I have not received my refund that was guaranteed in their policy.
On the website and in the Term and conditions it states that you would get a full refund if you cancelled the policy in 7 days.
I cancelled my policy in 2 days of taking it out and still have not received my £190 refund over 3 months later.
Good Morning,
I apologize for the inconvenience. You never contacted our support team at all, you just terminated your account. The refund process at that point in time was not automatic and you needed to contact support for your refund.
We have issued your refund and you will receive it within the next 7-15 business days.
Kind Regards,
IM Support