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International Markets Live

348 W 57th St # 247, New York, New York, United States, 10019-3702

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Reviews Education, Online Trading School International Markets Live

International Markets Live Reviews (%countItem)

I requested a refund per their policy within 7 days of enrollment, in the amount of $234.95. I was assured by the individual who enrolled me that I would be refunded within 2-3 business days. I sent an e-mail to *** and received an automated message unrelated to my request and no follow up. When I didn't receive a response, I located 2 separate e-mail addresses: *** and ***; both of which were undeliverable. The Contact Us page on their website is also not working.

International Markets Live Response • Jul 11, 2020

Good Morning,

I apologize for the inconvenience.

Your refund has been issued and will reflect in your account within the next 7-15 business days depending on your bank.

Kind Regards

Customer Response • Jul 11, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely

I’m trying to collect my refund from this organization however they direct you to a support feature that does not exist so in actuality not giving you an ability attain a refund. Even though they advertise their seven day money back guarantee even though I’m in my second day

International Markets Live Response • Jul 11, 2020

Good Morning,

I am unsure why you state you didn't get a refund or a response.

You submitted your cancellation request directly from your back office on 7/*/20 at 3:30PM EST - 2020-07-*** 18:18:47 (system) - *** refunded full amount by system 2020-07-*** 15:33:52 (system) - User cancel account cancelled autoship for 2020-07-*** 15:33:51 (system) - User cancel setting *** to auto refund

You have received a confirmation e-mail (confirmed as opened) as well as the system automatically refunded so you received an additional e-mail from our processor that the refund was issued as well on 7/*/20 at 6PM EST.

***

Kind Regards

I bought their platinum package for $234 USD and I canceled it the next day which is within their 7 days refund guarantee policy but its been 2-3 weeks and I haven't got my money back yet. I want my refund.

International Markets Live Response • Jul 09, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

Customer Response • Jul 09, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely

I canceled my account before the 7 day money back guarantee was over and never received my money back. The phone number they have listed every time I called it said they cant take my call and every time I emailed them I got a message saying the email was not valid.

International Markets Live Response • Jul 09, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

Customer Response • Jul 09, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely

Someone from this business signed me up for an “account” with them, using my personal email address. Refused to assist when I contacted about the identity theft. No way to delete my account other than emailing an address that bounces back as no longer valid. Beware!!!

Hi I would like a refund from iml academy this was proposed to me as a way to make money during the pandemic but there were key points missed out I had no idea that money would be tooken out of my account automatically and I haven't even learned anything about how to trade just how to recruit I feel as if I was scammed for my hard earned money please return all payments made on my account email me so I can give account information thank you

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

Customer Response • Jul 09, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved. I am currently just waiting for the money to show up.

Sincerely

A person invited me to join the im marketslive academy, he promised me that while learning how to trade I would be earning money from the first week and that they would be helping me. As soon as I subscribed they entered me into a WhatsAap group where they only talked about recruiting more people. nothing to do with trading. to do so they ask you to watch videos only. and if you have doubts nobody helps you. yesterday I was sending emails to ask how I can I get my full refund they never answered. Today Jul I decided to cancel the account waiting for the refund but a confirmation never came. I don't want to wait for the 7 days to pass. What can I do? s

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

I just want a refund

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

hello my name is *** on 7/*/2020 I sign up for imarketslive which said that I have a seven day refund. I wasnt ready to use the platform and service at the time. So on 7/*/2020 I cancel the service I been emailing them calling them no reply the phone number they have on file is always busy. I would like for them to refund my money back to me to me.

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

Hello everyone, to all who have and have not commented. Imarketslive is not completely a pyramid scheme. They do heavily rely on recruiting, but you just have to be lucky to find the right mentor who is actually interested in teaching you and not just recruiting you for the residuals. If you had a good mentor to actually help you achieve your goal of wanting to learn forex, they would show you how to watch the videos, implement them, along with the best educators to watch for example on goldcup. The person you should look for is someone willing to always speak to you, never sugar coat anything, and be with you every step of the way because when you are successful, they are successful. imarkletslive recruiters are NOT OBLIGED to teach you anything, they can just sign you up, and they would get paid residual after they get 3 people the following Friday, and their residual just gets higher the more people that stay signed up so they basically make an income from just having a team. You can go ahead and get a refund because that does cancel out their residuals that they get every Friday, there are plenty of other places to learn but to be honest, joining this opportunity helped me meet a lot of new people and friends but I am unable to continue the subscriptions because I actually was not making much money, and my mentor was just worried about me getting residual and team members instead of actually trading, which is not my problem because I am NOT COMFORTABLE signing people up when I am not making good money every single day with all that I have learned. I still have a long road ahead of myself before I ever start recruiting people to IM academy, but I am highly considering it, I would make a great teacher, but I feel bad for those who were not all that lucky.

Worried about them not honoring the 7 day refund time period. I emailed them and I did not even receive a verification stating that they were processing my order.

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

I joined under the impression that I would sign up for forex, but the person who I signed up under didn’t tell me that I couldn’t receive a refund because I sent my money to her and she did it through bitcoin. I am very displeased I DO NOT wish to continue this membership & I don’t think I should be forced to because I was not informed they don’t do bitcoin refunds.

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused. Unfortunately, the payment was made via Bitcoin.

Our Refund Policy: The Company offers a seven (7) day, 100% Money Back, and Satisfaction Guarantee to all subscribers. (with the exception of Bitcoin Payments - due to the nature of Bitcoin payments these cannot be refunded).

Please refer to the full document here: ***

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

Customer Response • Jul 07, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

I paid for a memebership I cancelled and can’t even get my money back. I will never refer this company to anybody.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely

International Markets Live Response • Jul 08, 2020

We apologize for any inconvenience this has caused. Unfortunately, the payment was made via Bitcoin.

Our Refund Policy: The Company offers a seven (7) day, 100% Money Back, and Satisfaction Guarantee to all subscribers. (with the exception of Bitcoin Payments - due to the nature of Bitcoin payments these cannot be refunded).

Please refer to the full document here: ***

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

Hey, I ended my subscription from June *** a day or two after but I didn’t get any message or anything saying that I would get my money back which I should because it falls under the 7 day refund policy. I just would like to know when I can get my money back please.

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

I signed up to join the academy in the beginning of June. Within 7 days, I changed my mind about trading and asked for a refund. After waiting the said 10-15 for my money back I have still received nothing and have contacted the company many times by calling and emailing. Still no reply.

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

I joined IML thinking I was going to get a great education and be guided by the best but Initially I was presented with false advertisement and old videos. I havent even been on the site and they still proceeded to take money out of my bank account which was this morning and took the only money I had. This company is misleading and only care about recruiting people and network marketing. The money was taken on July,*, 2020. I want my refund back immediately!

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

I purchased a membership with Imarkets live after being told I would be trained in a new skill set with signals sent. I found the hundreds of complaints on the Revdex.com website stating others were also mislead and that this is a pyramid scheme, not actual training. I went back to I markets live the review the seven day full refund policy of my initial subscription and was told to send a detailed email to ***. Upon sending this request for full refund and cancellation of account, I received an automatic response that all emails to support will not be answered and that a ticket needs to be "reopened".I tried calling their customer support number on the website and got a recording stating they answer this line to to send an email back to support. Vicious cycle I believe is meant to confuse you and eat up your seven days for a refund.

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

I signed up on 6//20 changed my mind the very next morning 6//20 I Contacted and took proper steps to get a full refund within 7days like the website say. Nothing . every email sent back say website not found.

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

My bank statement shows that I was charged twice for Platinum package upon subscribing. My bank initially denied the charge. I told them to approve it. 5-6 days later I’m still seeing that the $234.95 was withdrawn from my account twice on two different days. The first withdrawal says “iMarketsLive.” The second one says “BLS*iMarketsLive.” Not sure what that means but I know it isn’t right. I waited so long to do this because I know sometimes processing takes time. My bank told me to reach out to the merchant first before contacting them so here I am.

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

I wanted a refund but this business has not provided me with one

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused, the refund was processed on 7/*.

Please allow 3-21 business days to process depending on the payment method.

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

6/*** I signed up with this company. I was verbally told and read in writing that I can get a 100% refund within the 7 days of purchasing if I did not want to continue. I sent an email day 6 requesting a refund and never received a response. So I forwarded that email and also sent an additional email the next morning (day 7) letting them know I am wanting my refund. I received an email this morning (day 7) that I am past the seven days and cannot get a refund.

International Markets Live Response • Jul 07, 2020

We apologize for any inconvenience this has caused. Unfortunately, the payment was made via Bitcoin.

Our Refund Policy: The Company offers a seven (7) day, 100% Money Back, and Satisfaction Guarantee to all subscribers. (with the exception of Bitcoin Payments - due to the nature of Bitcoin payments these cannot be refunded).

Please refer to the full document here: ***

If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.

Kind regards,

IM Support

Customer Response • Jul 09, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely

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Address: 348 W 57th St # 247, New York, New York, United States, 10019-3702

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