Horizon Services, Inc.

Another great experience with Horizon Services. Their technicians always are so professional and personable. Steve C. completed heater maintenance and was very thorough . He explained the condition of the unit and made some great recommendations as well. He even remembered being here last year!

Frank was a friendly, professional and courteous technician. He was on time and had a smile on his face. He did his job and then some. I asked his a few question and he took the time to answer them. He never made me feel like I was taking his time, just the opposite. He took time to answer my questions fully.

I discovered a leak and determined the cause was a cracked toilet tank. I called Horizon after 8 pm and was able to schedule a service for the next day. The customer service representative was cheerful, polite, and helpful.
The technicians arrived on time. They were courteous, professional, and knowledgeable. The work was performed promptly and at a fair price.
My problem was solved in less than 24 hours with virtually no hassle on my end. I was pleased with Horizon's service, and I would use it again.

Steve was prompt and very professional. Unfortunately, he had some bad news concerning my air conditioning unit but was helpful in getting me in touch with the crew who would be replacing my unit.

Horizon services was able to respond quickly to my emergency and have my water back on and plumbing problem fixe within 4 hours after calling them. Great job to Bill and Mark

THE TECHNICIANS WAS OUTSTANDING CAME OUT TO DO A TUNE UP ON MY
SYSTEM AND TOOK CARE OF OTHER THING WITH THE UNIT I WAS VERY HAPPY WITH THE SERVICE

Technician called before arriving, changed filter. Everything is good.

Another great visit from Horizon. I've been using them for HVAC maintenance for 7-8 years and never had a bad visit. Steve C was very friendly, courteous and professional.

Very professional,friendly and polite.

James Ga[redacted] was my Horizons Services Technician for my Heating system preventative maintenance today. He was prompt and cordial. He was very patient explaining what he was going to do. He took detailed pictures to explain exactly what he saw while working on my two units. Explained how things worked and how regular preventative maintenance decisions can help minimize the more costly problems that could arise. At the end of the day, my two units were checked out and they are good to go for this upcoming heating season.

Pat D. from Horizon provided HVAC services today and was very knowledgeable
and personable. He really knew his stuff and gave us a very thorough inspection and safety check. He spotted our problem within minutes and has us up and running, shortly thereafter.
I highly recommend Pat D and the Horizon team.
Keith H. from Collegeville

Just had Frank D[redacted] over to take care of an issue with my furnace. He arrived early (after a heads up from the office to confirm it was okay), diagnosed the problem in minutes and clearly explained all my service options without being pushy. He fixed the problem in under an hour and we couldn't be happier with our first experience with Horizon. Thanks Frank!

The technician showed up during the scheduled time and we received a call notifying us he was on his way. The appointment was very quick, and we were not pressured into purchasing any additional services or equipment. We did renew our service contract on our heating system.

We called Horizon when our oil furnace decided to stop working and it was the best thing we did. It started with really good customer service call and we received a quick response.
Sean F** was there the next day ( as requested by me) on time and quickly went work to troubleshoot our heating system. He was back early the next morning (again on time) to service our furnace and was able to successfully repair it within a couple of hours. He explained to me what was wrong with our furnace while giving me great advice on how to maintain our furnace in good working condition.
It was unfortunate for our system to have a problem but I'm glad I called Horizon my family and I have piece of mind knowing that it was repaired correctly.
Thank you Sean and Horizon

Well done.

Great service! Quick response and Pat D. The representative was excellent, very knowledgable.

Great sales & service. Quick to respond to all inquiries. Very satisfied with price/equipment.

George P[redacted] was extremely professional & friendly. He was honest in explaining our options to repair a heater which has exceeded it's life warranty or see if replacing the unit was our best option. He arranged for site survey that same day. My mom and I were very pleased with the service George provided.

Your technician Frank D[redacted] serviced my heatpump. He was great! Diagnosed and fixed it efficiently and completely. I had 2 other heating contractors attempt to do the same and failed. I'm sold on Horizon now.

Frank D. did a great job. He is thorough and explained everything that he did to the furnace and AC, in addition to identifying parts that are wearing down and will need to
be replaced next year.
Thanks,
Kevin