Global Warranty Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I did not receive my cheque
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

check #[redacted] for $750.00 sent 7/**/14 via USPS from our ** office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
I received the check yesterday.   Thank you so so much!!!!!!
Sincerely,
[redacted]

check #[redacted] for $400.00 sent from our ** offices 3/**/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...

because:
Hello Revdex.com they mentioned in this response that the check was mailed out on March **, 2014. I was told that the check was mailed out months ago and now they are saying that this check was mailed out this week. What is going on here. Either someone is not doing there job or someone is lying to me.
I still have not received my check.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Per the email and receipt provided by the customer the address provided at time of purchase is the address customer claims he has never lived at. This claim was deemed at fraud and will not be covered

check #[redacted] for $650.00 sent 7/*/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  I have finally received a chq today; thank you for all your help J
Sincerely,
[redacted]

check #[redacted] mailed 3/**/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because:
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GWG promises their clients to send a replacement phone and if they
cannot find the same phone to send then they issue refund chq to the customer
that covers the full phone price. I have paid $815.00 to purchase a phone
already and plus paid $95.00 deductible to GWG also. I want a refund of my
deductible $95.00 onto my credit card from GWG for waiting 3 months for the my
chq that should have been sent to me within 48 hours from when it was approved.
They did not keep their promise here and it was such a inconvenience for
me as their client. I am also assuming that this chq # [redacted] is regarding
claim [redacted] that was submitted on Dec **,2013.
Now for my 2nd claim that was
submitted on Mar **,2014  (claim # [redacted]), I think it has
been almost 2 weeks and nothing has been mailed out yet for that either. I need
a word on my 2nd claim as well. 
Thank you kindly,
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
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I just wanted to let you know that I received a check today, and the matter is settled.  Thank you. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

check #[redacted] in the amount of $625 was mailed out on
01/**/2014

Check # [redacted] issued 1/**/2014 in the amount of
$600.00 and I have refunded the customers $75.00 deductible back to the customer.

check #[redacted] in the amount of $699 was mailed out of the **
office on 02/**/2014

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because
That is all fine and good although I believe that the credit card I paid the deductible fee on 4 months ago had been compromised and replaced with a different card, so I'm not exactly sure how that would work out.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted],
Helvetica,sans-serif; color: black;">Do the GWG provided a tracking number for their cheque ? 

 
Sincerely,
[redacted]

check #[redacted] for $500.00 sent out of our ** offices on 3/*/14

check   #[redacted] for $600 sent 4/*/14