Global Warranty Group

Revdex.com:
At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
/>
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The excuse for not paying a claim because they have run into difficulty is not an good excuse. They still demand timely payment of the insurance premiums for which I still pay with every cell phone bill. I've paid my deductible of $75.00 when they required it over 4 weeks ago. I feel if they are unable to pay there claims they should stop selling a policy they cannot fulfill. They are deceiveing there clients and taking payments for a service they make very difficult to claim.  I would like my payment made immediately and over nighted to my address on record with this company. 
  
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted].
Sincerely,
[redacted]

check#[redacted] for $600 sent 3/*/14

check  #[redacted] in the amount of $650 was mailed out on 03/**/14.. Tracking #   [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
It is a...

sad state of affairs that it took over 5 months, multiple calls to the company, and ultimately reaching out to Revdex.com to have the issue resolved.  I will never use Global Warranty Group LLC again.  And will warn others of their practices.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
They have not provided me with a tracking number or anything. I will be looking for my envelope in my mail. Hopefully it arrives soon so I can return my phone by the suggested date of April [redacted] so I can get my $699.00 returned onto my VISA. I wish there had been an easier way to deal with GWG Canada, when I renew my contract with Rogers sometime next year I do not think I will not be purchasing through this company again. I do appreciate them for at least responding to the Revdex.com, since they obviously don't respond to their customers, or provide any answers. Like I said I will be looking for my cheque in my mail, but until it arrives, I still remain unsatisfied. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

check
#[redacted] for $730.00 sent 4/**/14

check #[redacted] for $600.00 sent on 3/**/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Please provide the wireless number or claim file number so I can research.  Also the name on the contract would be beneficial

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because I have not received my check or any...

contact from the company that I filed the claim against. I am worried about this issue and would like it solved immediately. Thank you so very much for all of your time and help. It is greatly appreciated! 
[redacted]
our Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

check #[redacted] for $400.00 sent 3/**/14

Please provide the money order #, date it was sent, address it was sent to, and any tracking for it.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I called the person they gave me the number for and left a message. After a few days a different person called and missed me and left a message. I called them back and left a message. I am still waiting on a return call though I will try again.
This is what has happened the entire experience, though at least they did make one call attempt for this. I will discuss this with them when we finally do make contact, but this issue is not resoleved.
Sincerely,
[redacted]

check  #[redacted] for $650.00 sent 7/** via USPS from our ** offices

[redacted] filed on 4/*/14 and GWG offered check for replacement phone value of $630.00 on same day. Customer called and asked if other options and they were told only option is check or to cancel the claim.  We have never gotten confirmation from the customer to issue the check for...

this claim.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
I have told GWG that I will be leaving the country on May ** and was in need of the check to buy a replacement phone before this time. I have contacted GWG numerous times with no response back to me. I would like a check sent out.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]