Global Warranty Group

check #[redacted] for $550.00 sent 3/**/14

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]this is the same response I have been getting for over two months. They say that they are working on it and will send out check and a check never is sent. I believe that it will be resolved when I get the check NOT by putting it off longer. I would like a response as to why they can't send check now??
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: 
This is the same response I have been receiving from the business with no progress being made for the past 3 months. The response Global Warranty is giving me is generalized; when I contact their call centre the agents tell me that my claim has been processed (no such delay) and that literally all that has to be done is that a check needs to be written and sent out to me so I do not understand why they are responding by telling me that there is a delay in their claims process. I have been more than patient but I believe that this response is not genuine and I will most likely be waiting a long time (if ever) before I get the check. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. 
Sincerely,
[redacted]

check #[redacted] for $550.00 sent 4/**/14

Tracking was sent to customer today and phone was received

check#[redacted] for $650 was mailed out of our ** offices today 2/**/14

We apologize for the delay and inconvenience.  I have sent over an order to have your WE  R Wireless dealer where you purchased the phone so they can provide you with a BRAND NEW phone and bill us for that phone.  I show the closest location to you would be the location at...

below
[redacted]
[redacted]
Phone number: ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that the matter has been resolved.
However, no one should have to go through the steps I had to...

go through to get payment from this company. After various attempts of calling the company, I had no other option but to go to the Revdex.com. Thankfully, the company did respond to this complaint. 
I wonder how many other people are still waiting on payments. A simple search will say that many people are waiting months at a time for something that should be an easy fix. 
I would not suggest anyone do business with them if the only way they handle their business is to be forced into payment.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,...


[redacted]

Check #[redacted] for $250.00 was sent out on 1/[redacted]14 from out ** office, I apologize for the delay

I just received the check and deposited it, things should be good as long as it clears...  Thank you so much!
[redacted]

Check #[redacted] issued 2/**/2014 for $550.00

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
/>
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
/>
[redacted]

I apologize for the delay.  I have refunded that hold back to your credit card.  It normally takes 3-5 business days till you see it reflected.

We apologize for the system issue that continued to charge you.  I have refunded all payments after the cancellation date of 3/**/14.  Please allow 3-5 business days to see those refunds.  I have also spoken with my IT team and they have assured me that your credit card information...

has been deleted from the system so you will not see these charges again.

Revdex.com:
I have reviewed the response made by the business(GW) in reference to complaint ID [redacted], and find that this resolution is NOT satisfactory to me.  I prefer to deal with [redacted] at Global Warranty from here on out because I am not impressed with the Revdex.com and it's representatives.  [redacted] at GW Group has been MORE THAN HELPFUL with the case and very nice and we have kept in contact.  I am currently having a health problem and am in a cast. There is NO MORE PAPERWORK TO GIVE ANYONE...When GW gets there money back, I will get mine.  The matter has not been resolved, but I am dealing directly with GW. Through some of [redacted]'s research she found that the check fraud that occurred was our checking account but under the name [redacted], not [redacted].  [redacted] has been investigating more into the matter and I do not wish to deal with Revdex.com.  I WILL, HOWEVER, LET YOU KNOW WHEN THIS MATTER IS RESOLVED.  
Sincerely,
[redacted]

was sent USPS no tracking  check #[redacted] for $600.00 sent 4/**/14

Revdex.com:
At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted].
Sincerely,
[redacted]