Global Warranty Group

check#[redacted] for $300 was mailed from our ** office on 2/**/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your answer here]
 How come my claim is taking so long while other claims seem to be resolved faster? I would like a refund of my deposit or a portion thereof as compensation for me waiting and having to continue to pay for my cellphone bill without ability to use it for the last 2 months. I have now paid out of pocket for a new cell phone. 3 months is a long time to be waiting for something when I was promised it would only take a week.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

I am sorry to hear that the credit card was compromised, I know that is a stressor.  I would advise calling your credit card company and telling them that we issued a credit back to the card and they will be able to transfer the funds over to your new credit card.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
 I received a check for $450 on March **, 2014 without even a "Sorry for the delay".  This was from a Dec. 2013 claim.  This is not the kind of business I will deal with again.  Over two months without a phone and still had to pay monthly payments.  I'll except the money for the replacement phone but can't excuse their rotten treatment of a paying customer. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

check #[redacted] for $550.00 sent 7/*/14

check #[redacted] for $580.00 sent 6/**/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
/>
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID [redacted].
Also, I paid $175 for the insurance, not $75, and wish to have all of it reimbursed.
Sincerely,
[redacted]

check #[redacted] for $700 was sent out of our ** office on 1/**/14

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved.
/>
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...

because:
 
my claim number is [redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

check #[redacted] for $799.00 mailed USPS on 4/**/14

check #[redacted] for $300 sent 7/*/14

check #[redacted] for $500 sent 6/**

check #[redacted] for $630.00 was mailed 3/**/14 from our [redacted] offices

check #[redacted] for $650.00 mailed USPS on 4/**/14

check  #[redacted] for $350.00 sent 7/*/14 via USPS

check #[redacted] for $580.00 sent 7/**/14 via USPS from our ** offices

Check #[redacted] for $580.00 sent 3/**/14 from out ** offices.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined...

that my complaint has NOT been resolved because:
[Your Answer Here]
 Here is the information requested by the business:
 
Phone number associated with the claim: ###-###-####    Claim# [redacted]
 
Name on the account: [redacted]
 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]