Complaint: [redacted] I am rejecting this response because: The hold has been on my funds for almost a Year, what do you mean until it clearedIf it's been months and no charge backs or anything has been filed then what justifiable reason do you have to still be holding on to my moneyWhat the hell needs to be cleared exactly? This is theft, I need my money for bills and other living expenses, I've sold some valuable items and losing out of em for nothing because your company wants to run scams and hold people's money for no reasonI was originally told days, days passed months ago and now I'm told until whatever imaginary thing, you guys have clearedAnd you guys haven't responded to my emails for the past months, I have to go thru the Revdex.com to get a response, months is more then enough time to clear whatever the hell you needed to be cleared, stop playing with my funds and deposited them into my account!Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: We have been locked out of our accountWe can't charge any cards due to thatAlso, Square has been holding our moneySaying that we have been deemed a high risk accountWe have been using them from Aug of to May 5th of without any charge backs or refundsWithout warning they just shut down our account quoting their #clause in their contract Which makes NO senseThe response that they are giving is very vague and without customer service to actually talk toOur complaint is still not satisfied Sincerely, [redacted]
Hello, On February 14, Square emailed you to let you know that the hold on your Square account has expired, and your funds have been deposited to your linked bank accountPlease note that your account status remains unchangedSquare appreciates your patience and apologizes for any inconvenience this may have caused
Initial Business Response / [redacted] (1000, 5, 2015/10/04) */ Hello, Upon further investigation, a representative from Square's Account Services Team reached out to you on September 18, The messaged stated: "All holds have been removed and your deposit will be initiated per our deposit scheduleYou will also receive a separate email indicating that the verification process has been completed." If you have any further questions you may contact Square through email in order to maintain an accurate record of all correspondence and best explain policies and proceduresSquare strives to respond to all inquiries within hoursIf you have additional questions about your Square account, Square recommends searching the online Help Center, found at: squareup.com/help The Help Center contains many troubleshooting tips as well as detailed articles that explain policies and procedures
Complaint: [redacted] I am rejecting this response because: I have already tried to request money to the sender, but I did not get a respond SoI lost $ [redacted] because Square cancelled the transaction, and Square will not help me for the money I lost? If you cannot help me get back money from the sender, would you reimburse the money? Since the sender does not respond to me anymore, I do not think requesting money will work Sincerely, [redacted]
Hello,You can access your transaction activity for Cash App payments from the Cash App app on your iOS or Android device:Open the Cash app.Tap the clock in the top-right corner of the screen.The Activity screen shows your complete payment historyTap on a name in the list to view all sent, requested, and received payments with this person.To see further payment details, tap on a payment.If you have multiple Cash accounts, the payment history for each account will be combined on the Activity screen in-app
This is unsatisfactoryIt should not take to provide a refundI have been nattling this issue since the middle of FebruaryI spoke to my bank and they say it should not take an institution that long to provide a refundThey have found that they owe me a refund, so whats the hold up? I need these funds to pay my past due rent.Complaint: [redacted] I am rejecting this response because:Sincerely,Roberta [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAs of today, my account was credit for the missing funds and this is has been resolvedSincerely, [redacted] ***
Please refer to the following email sent to you on [redacted] 11: Hello Faical,We’re sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activity.For further information about our policies, you can review section of the Square Payment Terms.We regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank account.If you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.)Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboard.Use the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."Unfortunately, our decision to deactivate your account is finalDue to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional details.Again, we apologize for any inconvenience this may have caused.Sincerely,Square Account Services
Initial Business Response / [redacted] (1000, 5, 2015/10/19) */ Hello Upon further investigation, a member of Square's Account Services team reviewed your account and elected to terminate the account in accordance with Article of the Square Seller Agreement: "We may terminate this Agreement and close your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct." Article further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the ServicesAny termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement." The decision to deactivate your account is finalAny funds currently in your account will be held for days from the date of the deactivationIf you do not wish to wait the days, you may issue a refund at any time within days of the date of the transactionTo learn more about issuing refunds, please reference this article found on the online Help Center: https://help.squareup.com/customer/portal/articles/XXXXXX-how-do-i-process-a-ref...⇄ For security purposes, Square cannot disclose further details regarding the reason for account deactivation Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/21) */ (The consumer indicated he/she DID NOT accept the response from the business.) I sent my item to the user (worth $500) with a tracking number! Then a couple weks later after they alredy have my item they file a charge back and get their money back & keep my item! This site is a fraud! Final Business Response / [redacted] (4000, 9, 2015/11/02) */ Hello, According to Square's Merchant User Agreement Article Suspension or Termination by Us: "We may terminate this Agreement and close your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct." Article further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the ServicesAny termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement." The decision to deactivate your account is finalFor security purposes, Square cannot disclose further details regarding the reason for account deactivation Final Consumer Response / [redacted] (4200, 13, 2015/11/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) I shipped a PS$ to a customer who payed via squareAfter I shipped and provided tracking # they filed a charge back on the credit cardSo square gave them their money back and let them keep my PSalsoEven when I provided all information to square to prove I shipped the item and it had been deliveredHorrible service cost me $and alot of headaches
Hello [redacted] ,Thanks for writing inWe understand that it can be frustrating to have your account deactivatedUnfortunately, our review found that we cannot support any Square accounts for you or your business.As stated in the deactivation notice, we will hold the remaining funds in your Square account for days from the date of deactivation in order to offset any potential refunds or disputes from your customersSince your account was disabled on 8/20/16, these funds will be released on 11/18/**.Depending on your bank’s policies, you should see these funds one to two business days after we release them to your linked bank accountYou’ll receive an email as soon these funds have been sent to your bank.Please feel free to write in closer to that date and we can assist you regarding your funds.Thank you,
Complaint: [redacted] I am rejecting this response because: 1) Square now says they cant fully verify the accountThat's not true, we provided them everything they asked for 2) Square also states sign into the computer dashboard for verificationWe did that previouslyNow it states account closed and you can't sign in Square had an obligation to do due diligence and Square is committing a fraud by setting up accounts and then holding up payments, when proof was provided that all orders were delivered in fullSquare charged a fee and did not provide processing the payment as agreed Square did not properly respond to the complaint, they used a canned answer which is not correct pertaining to the problem.Sincerely, [redacted] Sincerely, [redacted] Sincerely, [redacted] ***
Hello, Cashapp sent you the following email on March 15, regarding this issue; "Hi there,Thanks for contacting usSome customers experienced a brief issue with their Cash App today, which our engineering team has resolved now.All performance issues have been stabilized, though we are continuing to work through a small backlog of payments that have accumulated throughout the dayCheck out issquareup.com to monitor the situation - we're sorry for any inconvenience this may have causedAs a reminder, if your transaction appears as "pending" in your Activity, please do not re-attempt itIf a payment shows as completed, yet the recipient still has not received it, the funds are still in transit and should appear by morning, if not soonerAdditionally, any debits from declined Cash Card transactions will be fixed in your account balance if you do not see so alreadyOtherwise, if you were having issues sending or receiving funds, using your Cash Card, or trouble buying or selling Bitcoin, you can retry at this timeAgain, we're so very sorry for all the service issues todayThank you for your patienceIf you're having issues not related to what is stated above, please reply back to this email and let me know what's going on, and we'll work together to resolve the issue as soon as possibleThank you for your help with this!"
Square reviewed your account and found that your business is prohibited by Section of the Payment Terms and/or Section of the General Terms, which means Square cannot accept payments related to your businessSquare regrets that, starting from the date of your deactivation notice, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days from the date of deactivation before being released to your linked bank accountIf you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that Square will refund all the fees for refunded payments.) Refunds are available within days of the original payment
Initial Business Response / [redacted] (1000, 5, 2016/01/05) */ Square is unable to process refunds on behalf of merchantsIf you have filed a dispute, Square will work directly with your bank once they receive notification of the billing disputeSquare does not have the rights to assist buyers with complaints or payment disputes Security is Square's top priorityIf you would like more information about the security of purchasing through Square please see our privacy and security page here:https://squareup.com/help/article/ Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) I contacted my bank the day of the issue, 09/18/15, and they tried to coordinate with you on the matterHowever, you have responded with an illegitimate solution, costing me $ [redacted] is the culprit, take the money from his square account and refund it back to me, or, contact wells fargo and let them know this was an issue on your companies part, not mine, and have my bank reissue me the moneyThe complaint number for Wells Fargo I filed is, Claim Reference Number: XXXXXXXXXXX Final Consumer Response / [redacted] (3000, 25, 2016/02/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) Okay sounds good, I'll accept the proposed resolution once the money is refunded Final Business Response / [redacted] (4000, 27, 2016/03/01) */ Square is unable to provide an update on the status of this dispute, due to the rules and regulations set by the card issuing banksPlease reach out to Wells Fargo or your card issuing bank on the latest status
Complaint: [redacted] I am rejecting this response because: You can't actually speak to an actual human being in regards to this accountI told this company on several occasions about the situation where I tried to refund two [redacted] cards and it didn't workI want a refund on the following cards: [redacted] ending in [redacted] for $ [redacted] ending in [redacted] for $ [redacted] Like I stated before, I tried refunding those two cards and it didn't workI want the credit to be done in says or you can send me a paper check for the amount of my money you're holding hostageI don't know a single company that does business without a working phoneAlso, I have read hundreds of complaints almost similar or exact of what I am going through I Sincerely, [redacted]
Please refer to the following email sent on DATE: Hello, Square is sorry to inform you that Square is deactivating your accountSquare's Account Services team reviewed your account and found a pattern of transactions associated with high-risk activityFor further information about our policies, you can review section of the Square Payment TermsSquare regrets to inform you that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank accountIf you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that Square will refund all the fees, too.) Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboardUse the date selector tool to locate the specific paymentClick the payment you'd like to refund, then click "Issue Refund"Select the reason you're refunding the payment, and click "Issue Refund." Unfortunately, Square's decision to deactivate your account is finalDue to security reasons and the obligations of Square's agreements with card networks and other financial institutions, Square cannot reverse this decision and are unable to provide additional details
Complaint: [redacted] I am rejecting this response because: the money has not returned to [redacted] bank and it has been months since the transactionThey need to refund her because her bank states it went into my accountSincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: The hold has been on my funds for almost a Year, what do you mean until it clearedIf it's been months and no charge backs or anything has been filed then what justifiable reason do you have to still be holding on to my moneyWhat the hell needs to be cleared exactly? This is theft, I need my money for bills and other living expenses, I've sold some valuable items and losing out of em for nothing because your company wants to run scams and hold people's money for no reasonI was originally told days, days passed months ago and now I'm told until whatever imaginary thing, you guys have clearedAnd you guys haven't responded to my emails for the past months, I have to go thru the Revdex.com to get a response, months is more then enough time to clear whatever the hell you needed to be cleared, stop playing with my funds and deposited them into my account!Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: We have been locked out of our accountWe can't charge any cards due to thatAlso, Square has been holding our moneySaying that we have been deemed a high risk accountWe have been using them from Aug of to May 5th of without any charge backs or refundsWithout warning they just shut down our account quoting their #clause in their contract Which makes NO senseThe response that they are giving is very vague and without customer service to actually talk toOur complaint is still not satisfied Sincerely, [redacted]
Hello, On February 14, Square emailed you to let you know that the hold on your Square account has expired, and your funds have been deposited to your linked bank accountPlease note that your account status remains unchangedSquare appreciates your patience and apologizes for any inconvenience this may have caused
Thank you for writing in, after further review of your account I can see a check was mailed to you in the amount of $ [redacted] on 6/7/***
Initial Business Response / [redacted] (1000, 5, 2015/10/04) */ Hello, Upon further investigation, a representative from Square's Account Services Team reached out to you on September 18, The messaged stated: "All holds have been removed and your deposit will be initiated per our deposit scheduleYou will also receive a separate email indicating that the verification process has been completed." If you have any further questions you may contact Square through email in order to maintain an accurate record of all correspondence and best explain policies and proceduresSquare strives to respond to all inquiries within hoursIf you have additional questions about your Square account, Square recommends searching the online Help Center, found at: squareup.com/help The Help Center contains many troubleshooting tips as well as detailed articles that explain policies and procedures
Complaint: [redacted] I am rejecting this response because: I have already tried to request money to the sender, but I did not get a respond SoI lost $ [redacted] because Square cancelled the transaction, and Square will not help me for the money I lost? If you cannot help me get back money from the sender, would you reimburse the money? Since the sender does not respond to me anymore, I do not think requesting money will work Sincerely, [redacted]
Hello,You can access your transaction activity for Cash App payments from the Cash App app on your iOS or Android device:Open the Cash app.Tap the clock in the top-right corner of the screen.The Activity screen shows your complete payment historyTap on a name in the list to view all sent, requested, and received payments with this person.To see further payment details, tap on a payment.If you have multiple Cash accounts, the payment history for each account will be combined on the Activity screen in-app
This is unsatisfactoryIt should not take to provide a refundI have been nattling this issue since the middle of FebruaryI spoke to my bank and they say it should not take an institution that long to provide a refundThey have found that they owe me a refund, so whats the hold up? I need these funds to pay my past due rent.Complaint: [redacted] I am rejecting this response because:Sincerely,Roberta [redacted]
Final Consumer Response / [redacted] (2000, 6, 2015/08/26) */ They deposited the money yesterday after reaching out over TwitterProblem is resolved
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAs of today, my account was credit for the missing funds and this is has been resolvedSincerely, [redacted] ***
Please refer to the following email sent to you on [redacted] 11: Hello Faical,We’re sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activity.For further information about our policies, you can review section of the Square Payment Terms.We regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank account.If you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.)Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboard.Use the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."Unfortunately, our decision to deactivate your account is finalDue to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional details.Again, we apologize for any inconvenience this may have caused.Sincerely,Square Account Services
Initial Business Response / [redacted] (1000, 5, 2015/10/19) */ Hello Upon further investigation, a member of Square's Account Services team reviewed your account and elected to terminate the account in accordance with Article of the Square Seller Agreement: "We may terminate this Agreement and close your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct." Article further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the ServicesAny termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement." The decision to deactivate your account is finalAny funds currently in your account will be held for days from the date of the deactivationIf you do not wish to wait the days, you may issue a refund at any time within days of the date of the transactionTo learn more about issuing refunds, please reference this article found on the online Help Center: https://help.squareup.com/customer/portal/articles/XXXXXX-how-do-i-process-a-ref...⇄ For security purposes, Square cannot disclose further details regarding the reason for account deactivation Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/21) */ (The consumer indicated he/she DID NOT accept the response from the business.) I sent my item to the user (worth $500) with a tracking number! Then a couple weks later after they alredy have my item they file a charge back and get their money back & keep my item! This site is a fraud! Final Business Response / [redacted] (4000, 9, 2015/11/02) */ Hello, According to Square's Merchant User Agreement Article Suspension or Termination by Us: "We may terminate this Agreement and close your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct." Article further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the ServicesAny termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement." The decision to deactivate your account is finalFor security purposes, Square cannot disclose further details regarding the reason for account deactivation Final Consumer Response / [redacted] (4200, 13, 2015/11/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) I shipped a PS$ to a customer who payed via squareAfter I shipped and provided tracking # they filed a charge back on the credit cardSo square gave them their money back and let them keep my PSalsoEven when I provided all information to square to prove I shipped the item and it had been deliveredHorrible service cost me $and alot of headaches
Hello [redacted] ,Thanks for writing inWe understand that it can be frustrating to have your account deactivatedUnfortunately, our review found that we cannot support any Square accounts for you or your business.As stated in the deactivation notice, we will hold the remaining funds in your Square account for days from the date of deactivation in order to offset any potential refunds or disputes from your customersSince your account was disabled on 8/20/16, these funds will be released on 11/18/**.Depending on your bank’s policies, you should see these funds one to two business days after we release them to your linked bank accountYou’ll receive an email as soon these funds have been sent to your bank.Please feel free to write in closer to that date and we can assist you regarding your funds.Thank you,
Complaint: [redacted] I am rejecting this response because: 1) Square now says they cant fully verify the accountThat's not true, we provided them everything they asked for 2) Square also states sign into the computer dashboard for verificationWe did that previouslyNow it states account closed and you can't sign in Square had an obligation to do due diligence and Square is committing a fraud by setting up accounts and then holding up payments, when proof was provided that all orders were delivered in fullSquare charged a fee and did not provide processing the payment as agreed Square did not properly respond to the complaint, they used a canned answer which is not correct pertaining to the problem.Sincerely, [redacted] Sincerely, [redacted] Sincerely, [redacted] ***
Hello, Cashapp sent you the following email on March 15, regarding this issue; "Hi there,Thanks for contacting usSome customers experienced a brief issue with their Cash App today, which our engineering team has resolved now.All performance issues have been stabilized, though we are continuing to work through a small backlog of payments that have accumulated throughout the dayCheck out issquareup.com to monitor the situation - we're sorry for any inconvenience this may have causedAs a reminder, if your transaction appears as "pending" in your Activity, please do not re-attempt itIf a payment shows as completed, yet the recipient still has not received it, the funds are still in transit and should appear by morning, if not soonerAdditionally, any debits from declined Cash Card transactions will be fixed in your account balance if you do not see so alreadyOtherwise, if you were having issues sending or receiving funds, using your Cash Card, or trouble buying or selling Bitcoin, you can retry at this timeAgain, we're so very sorry for all the service issues todayThank you for your patienceIf you're having issues not related to what is stated above, please reply back to this email and let me know what's going on, and we'll work together to resolve the issue as soon as possibleThank you for your help with this!"
Square reviewed your account and found that your business is prohibited by Section of the Payment Terms and/or Section of the General Terms, which means Square cannot accept payments related to your businessSquare regrets that, starting from the date of your deactivation notice, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days from the date of deactivation before being released to your linked bank accountIf you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that Square will refund all the fees for refunded payments.) Refunds are available within days of the original payment
Initial Business Response / [redacted] (1000, 5, 2016/01/05) */ Square is unable to process refunds on behalf of merchantsIf you have filed a dispute, Square will work directly with your bank once they receive notification of the billing disputeSquare does not have the rights to assist buyers with complaints or payment disputes Security is Square's top priorityIf you would like more information about the security of purchasing through Square please see our privacy and security page here:https://squareup.com/help/article/ Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) I contacted my bank the day of the issue, 09/18/15, and they tried to coordinate with you on the matterHowever, you have responded with an illegitimate solution, costing me $ [redacted] is the culprit, take the money from his square account and refund it back to me, or, contact wells fargo and let them know this was an issue on your companies part, not mine, and have my bank reissue me the moneyThe complaint number for Wells Fargo I filed is, Claim Reference Number: XXXXXXXXXXX Final Consumer Response / [redacted] (3000, 25, 2016/02/23) */ (The consumer indicated he/she DID NOT accept the response from the business.) Okay sounds good, I'll accept the proposed resolution once the money is refunded Final Business Response / [redacted] (4000, 27, 2016/03/01) */ Square is unable to provide an update on the status of this dispute, due to the rules and regulations set by the card issuing banksPlease reach out to Wells Fargo or your card issuing bank on the latest status
Complaint: [redacted] I am rejecting this response because: You can't actually speak to an actual human being in regards to this accountI told this company on several occasions about the situation where I tried to refund two [redacted] cards and it didn't workI want a refund on the following cards: [redacted] ending in [redacted] for $ [redacted] ending in [redacted] for $ [redacted] Like I stated before, I tried refunding those two cards and it didn't workI want the credit to be done in says or you can send me a paper check for the amount of my money you're holding hostageI don't know a single company that does business without a working phoneAlso, I have read hundreds of complaints almost similar or exact of what I am going through I Sincerely, [redacted]
Please refer to the following email sent on DATE: Hello, Square is sorry to inform you that Square is deactivating your accountSquare's Account Services team reviewed your account and found a pattern of transactions associated with high-risk activityFor further information about our policies, you can review section of the Square Payment TermsSquare regrets to inform you that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank accountIf you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that Square will refund all the fees, too.) Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboardUse the date selector tool to locate the specific paymentClick the payment you'd like to refund, then click "Issue Refund"Select the reason you're refunding the payment, and click "Issue Refund." Unfortunately, Square's decision to deactivate your account is finalDue to security reasons and the obligations of Square's agreements with card networks and other financial institutions, Square cannot reverse this decision and are unable to provide additional details
Complaint: [redacted] I am rejecting this response because: the money has not returned to [redacted] bank and it has been months since the transactionThey need to refund her because her bank states it went into my accountSincerely, [redacted]