Square is unable to release any information on our MerchantsIf you have an unauthorized charge on your account you would need to fill a dispute with your Credit Card
Square has noticed some transactions on your account that aren’t allowed by our Terms of ServiceAs a result, Square won’t be able to deposit funds for these payments into your accountSquare apologizes for any inconvenience this may causeUnder the Square Terms of Service, you cannot process your own payment card using your Square account or use your account to transfer moneyYou must provide a legitimate good or service in exchange for every payment processed with SquareYou can learn more about acceptable payments in Sections and of our Payment TermsPlease refund the payments in questionIf you aren’t sure how to refund a payment, please visit our Support CenterIt usually takes two to seven days for refunded payments to get credited back to the original payment cardWe noticed some transactions on your account that aren’t allowed by our Terms of ServiceAs a result, we won’t be able to deposit funds for these payments into your accountIf you want to use Square to send money to friends and family, Square encourages you to learn more about Square Cash, which is designed for non-business payment transactionsSigning up is easy, and you can start using the product right away
Please refer to the email correspondence sent by Square on 3/30/I looked at your Cash account and can confirm these funds have already been successfully delivered to your recipientSquare is unable to cancel Cash transactions after they've completed transferring to your recipient's account However, you're able to request the same amount of money from your recipient with the Cash app or by email to receive the equivalent amount of money back.If you're unable to resolve the matter with the recipient, please contact your card-issuing bank for assistance.Let me know if you have any further questions
Complaint [redacted] I am rejecting this response because: this is the same generic response I’ve received with no resolution as to where the funds areNo one fully answers questions they don’t respond to emailsI would like someone from corporate to contact meSincerely,Tashika [redacted]
Hi ***Thanks for your emailI’m really sorry we can’t give you another chance to apply, but there’s nothing else we can do to change this decision.To protect your privacy and security, we don’t have access to the information you entered during the application process, so I cannot provide a more specific reason for why your application wasn’t approved.We are required, for regulatory purposes, to maintain certain records associated with your Square accountRest assured, Square’s approach to security is designed to protect you and your dataAll information submitted during the activation process was encrypted and submitted to our servers securely.I understand this situation is frustrating, and I wish I could be more helpfulI recommend speaking with other companies that offer similar services, like your bank or other mobile payment providers.AllisonSquare Support
Complaint: [redacted] I am rejecting this response because: This is not true, this is the 1st time we ever used your serviceWe sold a vehicle and now you have our money I want my funds released todayNot days, I need this money to get through winter Sincerely, [redacted]
Please refer to the following email sent on September 18: Hello [redacted] ***, We haven’t received a response from you regarding the $ [redacted] payment dispute on a transaction that was processed on July 07, ***Please fill out this Information Request Form within days from the date of this notification to let us know whether you would like to challenge or accept the chargebackThanks, Square Dispute Resolutions Team
Please refer to the following email sent on [redacted] 8: Hello ***, We’re sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activityFor further information about our policies, you can review section of the Square Payment TermsWe regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank accountIf you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.) Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboard.Use the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."Unfortunately, our decision to deactivate your account is finalDue to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional detailsAgain, we apologize for any inconvenience this may have causedSincerely, Square Account Services
Initial Business Response / [redacted] (1000, 5, 2015/10/11) */ Hello, Upon further investigation, a member from Square's Account Services team reached out to you through email on September 17, requesting additional information about your recent paymentUpon review of the information that was provided it appears that the account was returned to active status on September 29,
The company has sent the same response as before There is no answer to the financial theft of $***+ that remains in my Square account I do not care about the use of that account or that it is closed as this company is fraud You have stolen said funds and they still have not been released to my checking account To say I can refund to my buyers is out of the question when the products have been in their position for many weeks How could you possible think that is a choice to refund the buyers when they have the products we sold them? Where is my money? I am filing a report with law enforcement for the theft of my funds You are unprofessional scam company who steals money Financial crime is what you have done here Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] ***
Initial Business Response / [redacted] (1000, 5, 2015/08/23) */ Hello, Upon further investigation, a member from Square's Support Team reached out to you on August 6, to inform you that they were not able to approve your original application to accept credit cards with SquareThe email further states that you were offered one final opportunity to complete the activation process For more information regarding this matter please refer to https://squareup.com/help/us/en/article/5057-signup-troubleshooting Furthermore, Article of the Square Seller Agreement states: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the Services" Square's Support Team currently only communicates via email in order to maintain an accurate record of all correspondence and best explain policies and proceduresSquare strives to respond to all inquiries within hoursIf you have additional questions about your Square account, Square recommends searching the online Help Center, found at: squareup.com/help The Help Center contains many troubleshooting tips as well as detailed articles that explain policies and procedures Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) Square only "offered" to give us another chance to activate our accountThey did not make it availableOur account was already activated and we received emails telling us to start taking payments, which we did and the accept credit card option was available to usAfter the email to "give us one final chance", I went to the activation button which was now indeed available (it was not before as the account was active)The selection just came up with an error messageI tried on a desktop, laptop and ipad and the same error message occuredI then sent another email to Square to advise them of this and they responded with an email back saying that I had no more chances and goodbyeWhen you look online at the thousands of complaints about Square, this is on par with their business practicesI am requesting that Square either process the payments that were taken by my company then accepted by Square or refund directly the money that was takenThank you Final Business Response / [redacted] (4000, 9, 2015/09/11) */ Hello, Upon further investigation, it does not appear that any credit card payments were taken on this accountA message was sent to you on August 6, by a member from Square's Support Team providing more informationThe message stated: "I see that all the payments were processed as "Other Tender" rather than "Credit Card." Because we weren't able to approve your original application to accept credit cards with Square, the option to process credit cards was not available to you at the time you processed the paymentsThe Cash and Other Tender features are available for organizational purposes onlyNo funds are actually processed when a payment is entered as cash or other tender, and we're not able to process these transactions as payment card information was never actually entered into our systemTo process these funds you will need to contact your customers"
Hello, Looking at an email chain between you and one of Square's Support reps, it appears this issue has been cleared up and the money successfully transferredSquare apologizes for the inconvenience, and is happy to assist with any other issues you may be having
Please refer to the latest email correspondence sent by Square on 6/6/**.Hello [redacted] ,We're sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activity.For further information about our policies, you can review section of the Square Seller Agreement (https://squareup.com/subscriptions/r?ee=ed6df7a401e6cc2a768d095cf81204d593708b0...⇄ regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank account.If you'd prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.)Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboard (https://squareup.com/subscriptions/r?ee=3bf29599f08ba9047f9453324ccbde28014ccea...⇄ the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."Unfortunately, our decision to deactivate your account is finalDue to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional details.Again, we apologize for any inconvenience this may have caused
Please refer to the following email sent on [redacted] 22: Hello ***, We’re sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activityFor further information about our policies, you can review section of the Square Payment TermsWe regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank accountIf you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.) Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboard.Use the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."If there is additional information about your transactions or your business that you would like us to take into consideration of an early funds release or a full reactivation of your account, please submit that information hereOur Account Services team will review your request and you should receive a response within - business daysAgain, we apologize for any inconvenience this may have causedSincerely, Square Account Services
Complaint: [redacted] I am rejecting this response because: Square has still not responded to the complaint which is that they did not process my deposit on timeWhen you reach out to their customer service you get no response Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/11/03) */ Hello, Upon further investigation, a member of Square's Account Services team reviewed your account and elected to terminate the account in accordance with Article of the Square Seller Agreement: "We may terminate this Agreement and close your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct." Article further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the ServicesAny termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement." The decision to deactivate your account is finalAny funds currently in your account will be held for days from the date of the deactivationIf you do not wish to wait the days, you may issue a refund at any time within days of the date of the transactionTo learn more about issuing refunds, please reference this article found on the online Help Center: https://help.squareup.com/customer/portal/articles/XXXXXX-how-do-i-process-a-ref...⇄ For security purposes, Square cannot disclose further details regarding the reason for account deactivation
Hello, Square's Account Services team conducted a review of your accountAs a result, we are sorry to inform you that Square has elected to exercise the right outlined in the Cash App Agreement to deactivate your accountYou will no longer be able to use Cash App to send or receive payments.Some potential reasons for this decision may include activity outlined as a prohibited business or activities, activity deemed high-risk, chargebacks, or other violations of Square's Terms of Service.To learn more, please visit Square’s Cash Terms of Service and Payment Terms
Initial Business Response / [redacted] (1000, 5, 2015/09/22) */ Hello, Square was unable to locate a Square account associated with this name and email addressIf you could provide the name and email address on the account of which you are inquiring, Square can further assist you Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) the name on the account is [redacted] and email is ***@ [redacted] .com Final Business Response / [redacted] (4000, 9, 2015/10/11) */ Hello, Upon further investigation, a member from Square's Account Services team reached out to you through email requesting additional information about your accountThe email was sent to you on September 9, The message states: "If you do not wish to submit the requested documents, please refund your payment and collect it by another means." If you have additional questions please reply directly to the message that was sent to you by Square's Account Services team on September 9, Final Consumer Response / [redacted] (2000, 11, 2015/10/19) */ (The consumer indicated he/she ACCEPTED the response from the business.) I went ahead and refunding my customer their money back using the square website, now I'm just waiting on square to refund the money back to my client debt card so I can collect it another way
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me however, if this happens again, I will pursue further legal actionIf a charge is not disputed, you have no right to hold on to my companies moneyHave a great day.Sincerely, [redacted]
Square is unable to release any information on our MerchantsIf you have an unauthorized charge on your account you would need to fill a dispute with your Credit Card
Square has noticed some transactions on your account that aren’t allowed by our Terms of ServiceAs a result, Square won’t be able to deposit funds for these payments into your accountSquare apologizes for any inconvenience this may causeUnder the Square Terms of Service, you cannot process your own payment card using your Square account or use your account to transfer moneyYou must provide a legitimate good or service in exchange for every payment processed with SquareYou can learn more about acceptable payments in Sections and of our Payment TermsPlease refund the payments in questionIf you aren’t sure how to refund a payment, please visit our Support CenterIt usually takes two to seven days for refunded payments to get credited back to the original payment cardWe noticed some transactions on your account that aren’t allowed by our Terms of ServiceAs a result, we won’t be able to deposit funds for these payments into your accountIf you want to use Square to send money to friends and family, Square encourages you to learn more about Square Cash, which is designed for non-business payment transactionsSigning up is easy, and you can start using the product right away
Please refer to the email correspondence sent by Square on 3/30/I looked at your Cash account and can confirm these funds have already been successfully delivered to your recipientSquare is unable to cancel Cash transactions after they've completed transferring to your recipient's account However, you're able to request the same amount of money from your recipient with the Cash app or by email to receive the equivalent amount of money back.If you're unable to resolve the matter with the recipient, please contact your card-issuing bank for assistance.Let me know if you have any further questions
Complaint [redacted] I am rejecting this response because: this is the same generic response I’ve received with no resolution as to where the funds areNo one fully answers questions they don’t respond to emailsI would like someone from corporate to contact meSincerely,Tashika [redacted]
Hi ***Thanks for your emailI’m really sorry we can’t give you another chance to apply, but there’s nothing else we can do to change this decision.To protect your privacy and security, we don’t have access to the information you entered during the application process, so I cannot provide a more specific reason for why your application wasn’t approved.We are required, for regulatory purposes, to maintain certain records associated with your Square accountRest assured, Square’s approach to security is designed to protect you and your dataAll information submitted during the activation process was encrypted and submitted to our servers securely.I understand this situation is frustrating, and I wish I could be more helpfulI recommend speaking with other companies that offer similar services, like your bank or other mobile payment providers.AllisonSquare Support
Complaint: [redacted] I am rejecting this response because: This is not true, this is the 1st time we ever used your serviceWe sold a vehicle and now you have our money I want my funds released todayNot days, I need this money to get through winter Sincerely, [redacted]
Please refer to the following email sent on September 18: Hello [redacted] ***, We haven’t received a response from you regarding the $ [redacted] payment dispute on a transaction that was processed on July 07, ***Please fill out this Information Request Form within days from the date of this notification to let us know whether you would like to challenge or accept the chargebackThanks, Square Dispute Resolutions Team
Please refer to the following email sent on [redacted] 8: Hello ***, We’re sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activityFor further information about our policies, you can review section of the Square Payment TermsWe regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank accountIf you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.) Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboard.Use the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."Unfortunately, our decision to deactivate your account is finalDue to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional detailsAgain, we apologize for any inconvenience this may have causedSincerely, Square Account Services
Initial Business Response / [redacted] (1000, 5, 2015/10/11) */ Hello, Upon further investigation, a member from Square's Account Services team reached out to you through email on September 17, requesting additional information about your recent paymentUpon review of the information that was provided it appears that the account was returned to active status on September 29,
The company has sent the same response as before There is no answer to the financial theft of $***+ that remains in my Square account I do not care about the use of that account or that it is closed as this company is fraud You have stolen said funds and they still have not been released to my checking account To say I can refund to my buyers is out of the question when the products have been in their position for many weeks How could you possible think that is a choice to refund the buyers when they have the products we sold them? Where is my money? I am filing a report with law enforcement for the theft of my funds You are unprofessional scam company who steals money Financial crime is what you have done here Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] ***
Initial Business Response / [redacted] (1000, 5, 2015/08/23) */ Hello, Upon further investigation, a member from Square's Support Team reached out to you on August 6, to inform you that they were not able to approve your original application to accept credit cards with SquareThe email further states that you were offered one final opportunity to complete the activation process For more information regarding this matter please refer to https://squareup.com/help/us/en/article/5057-signup-troubleshooting Furthermore, Article of the Square Seller Agreement states: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the Services" Square's Support Team currently only communicates via email in order to maintain an accurate record of all correspondence and best explain policies and proceduresSquare strives to respond to all inquiries within hoursIf you have additional questions about your Square account, Square recommends searching the online Help Center, found at: squareup.com/help The Help Center contains many troubleshooting tips as well as detailed articles that explain policies and procedures Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) Square only "offered" to give us another chance to activate our accountThey did not make it availableOur account was already activated and we received emails telling us to start taking payments, which we did and the accept credit card option was available to usAfter the email to "give us one final chance", I went to the activation button which was now indeed available (it was not before as the account was active)The selection just came up with an error messageI tried on a desktop, laptop and ipad and the same error message occuredI then sent another email to Square to advise them of this and they responded with an email back saying that I had no more chances and goodbyeWhen you look online at the thousands of complaints about Square, this is on par with their business practicesI am requesting that Square either process the payments that were taken by my company then accepted by Square or refund directly the money that was takenThank you Final Business Response / [redacted] (4000, 9, 2015/09/11) */ Hello, Upon further investigation, it does not appear that any credit card payments were taken on this accountA message was sent to you on August 6, by a member from Square's Support Team providing more informationThe message stated: "I see that all the payments were processed as "Other Tender" rather than "Credit Card." Because we weren't able to approve your original application to accept credit cards with Square, the option to process credit cards was not available to you at the time you processed the paymentsThe Cash and Other Tender features are available for organizational purposes onlyNo funds are actually processed when a payment is entered as cash or other tender, and we're not able to process these transactions as payment card information was never actually entered into our systemTo process these funds you will need to contact your customers"
Phone support is available for all active Square usersA customer code is required for proper routing and security
Hello, Looking at an email chain between you and one of Square's Support reps, it appears this issue has been cleared up and the money successfully transferredSquare apologizes for the inconvenience, and is happy to assist with any other issues you may be having
Please refer to the latest email correspondence sent by Square on 6/6/**.Hello [redacted] ,We're sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activity.For further information about our policies, you can review section of the Square Seller Agreement (https://squareup.com/subscriptions/r?ee=ed6df7a401e6cc2a768d095cf81204d593708b0...⇄ regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank account.If you'd prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.)Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboard (https://squareup.com/subscriptions/r?ee=3bf29599f08ba9047f9453324ccbde28014ccea...⇄ the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."Unfortunately, our decision to deactivate your account is finalDue to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional details.Again, we apologize for any inconvenience this may have caused
Please refer to the following email sent on [redacted] 22: Hello ***, We’re sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activityFor further information about our policies, you can review section of the Square Payment TermsWe regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank accountIf you’d prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.) Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboard.Use the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."If there is additional information about your transactions or your business that you would like us to take into consideration of an early funds release or a full reactivation of your account, please submit that information hereOur Account Services team will review your request and you should receive a response within - business daysAgain, we apologize for any inconvenience this may have causedSincerely, Square Account Services
Complaint: [redacted] I am rejecting this response because: Square has still not responded to the complaint which is that they did not process my deposit on timeWhen you reach out to their customer service you get no response Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/11/03) */ Hello, Upon further investigation, a member of Square's Account Services team reviewed your account and elected to terminate the account in accordance with Article of the Square Seller Agreement: "We may terminate this Agreement and close your Square Account for any reason or no reason at any time upon notice to youWe may also suspend the Services and access to your Square Account (including the funds in your Square Account) if you (a) have violated the terms of this Agreement, any other agreement you have with Square, or Square's policies, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct." Article further states that: "We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the ServicesAny termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement." The decision to deactivate your account is finalAny funds currently in your account will be held for days from the date of the deactivationIf you do not wish to wait the days, you may issue a refund at any time within days of the date of the transactionTo learn more about issuing refunds, please reference this article found on the online Help Center: https://help.squareup.com/customer/portal/articles/XXXXXX-how-do-i-process-a-ref...⇄ For security purposes, Square cannot disclose further details regarding the reason for account deactivation
Hello, Square's Account Services team conducted a review of your accountAs a result, we are sorry to inform you that Square has elected to exercise the right outlined in the Cash App Agreement to deactivate your accountYou will no longer be able to use Cash App to send or receive payments.Some potential reasons for this decision may include activity outlined as a prohibited business or activities, activity deemed high-risk, chargebacks, or other violations of Square's Terms of Service.To learn more, please visit Square’s Cash Terms of Service and Payment Terms
Initial Business Response / [redacted] (1000, 5, 2015/09/22) */ Hello, Square was unable to locate a Square account associated with this name and email addressIf you could provide the name and email address on the account of which you are inquiring, Square can further assist you Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) the name on the account is [redacted] and email is ***@ [redacted] .com Final Business Response / [redacted] (4000, 9, 2015/10/11) */ Hello, Upon further investigation, a member from Square's Account Services team reached out to you through email requesting additional information about your accountThe email was sent to you on September 9, The message states: "If you do not wish to submit the requested documents, please refund your payment and collect it by another means." If you have additional questions please reply directly to the message that was sent to you by Square's Account Services team on September 9, Final Consumer Response / [redacted] (2000, 11, 2015/10/19) */ (The consumer indicated he/she ACCEPTED the response from the business.) I went ahead and refunding my customer their money back using the square website, now I'm just waiting on square to refund the money back to my client debt card so I can collect it another way
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me however, if this happens again, I will pursue further legal actionIf a charge is not disputed, you have no right to hold on to my companies moneyHave a great day.Sincerely, [redacted]