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Feazel Rating
Address: 7895 Walton Pkwy, New Albany, Ohio, United States, 43054-8482
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+1 (614) 898-7622 +1 (513) 445-5880 |
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These guys did a fantastic job. Delivered everything they promised and more. Fair pricing and excellent service. I would gladly recommend them to others.
We were impacted by the Hail Storm last September and Feazel Roofing helped us with all of the damages. Very professional, very polite and wonderful to work with. Our house looks better than it did...even before the Hail Storm. If you need a new roof, siding, gutters or any of their services, I HIGHLY RECOMMEND using Feazel. They are AWESOME!
Hi ***
Thanks for this great review! We appreciate the recommendation and happy to hear the house is looking great!
They did a good job. From the person that came out to look at the requested repairs, to the final work that was done. They were on time and completed the work quickly.
Hi ***,
Thanks for your great review! Happy to hear you were satisfied with the timeliness and quality of our work.
The saleman, said I will never have problems with feazel’s work...The company contractors did horrible work on my house. Roof had a leak within 6 months of replacement. Siding is blowing off within a yr of replacement. I had to call muiltiple times to get someone to come fix my roof. Feazel operator says warranty claims will call within 2 weeks everytime. After calling 5 times about my roof within a 3 month period, my call was finally directed to warrenty claims instead of telling what feels like was lies. I have called 1 time so far for my siding blowing off, that was 4 weeks ago and nobody has called me back. Still finding nails in yard because the crews did a horrible clean up job. What’s makes me mad the most, is the crew that did my siding stole an impact gun of mine. I will never recommend feazel to anybody. Complete negative experience with the work feazel contracts out.
100% excellence period. From sales to installation to working with my insurance company. Highest marks I can give
Hi ***,
Thanks for your great review! We appreciate you taking the time to submit these comments, and happy to hear you were satisfied with our work!
John and I had a wonderful experience having our roof replaced and gutters the workers cleaned up after themselves and were very polite.
Hi ***,
Thanks for your great review! We're happy to hear our workers were polite, and that you had a wonderful experience.
Scott W did a good job with my roofing install. He was very detailed oriented from start to finish and acted professionally in all our deliberations. He was very attentive, courteous and made sure the job was done in a timely manner. I highly recommend Scott W. to anyone who seeks to have their job done by Feazel.
Hi ***,
Thank you for your great review! We're happy to hear you were satisfied with our work.
The entire process of getting an estimate through removal and completion of the new roof by Feasel was extremely professional and thorough. The sales person who interacted with my insurance company was on top of all the details. The project manager assured the work and cleanup was complete and done in a professional manner,. The entire job only took 2 days and it looks great.
I dealt with four people plus crew with Feazel. Every single person was responsive and professional. The experience was incredibly easy and the work got done on time. I’d recommend them to anyone and all my family.
*I am not affiliated with anyone from Feazel, just a satisfied customer.
Hi ***,
Thanks for your great review, and we're happy you were satisfied with our work!
I was very pleased with Feazel.
They were very attentive, courteous and finished in a timely manner.
Hi ***,
Thank you for your great review, and we're happy to hear you were satisfied with our work!
I had a roof installed roughly 10 years ago I have had issues last few years .. we had a gentleman name Matt that came out said are leaks were do to missing flashing and are attic wasn’t ventilated correctly and needed a ridge vent installed and other ventilation vents covered... I was told this would be covered as it was a quality issue..this was a few months ago and we r still unable to even get it scheduled...please help we r very frustrated and tired of calling every week and getting a run around
The customer called in stating that he had two leaks and was noticing a hole in the plywood decking. We scheduled a date and time for a Feazel technician to complete an inspection of the area. Feazel installed the roof in 2009 and provided a 5 year labor warranty on the roof. Our technician found that there was some moisture in the attic space and that the attic was not drawing air from the soffits. The technician on site also noted that he wanted to install apron flashing and new step flashing along a wall. All of this work is above and beyond the warranty that was originally offered to the customer but it an effort to provide good customer service and a quality roof, our technician submitted a work order to complete the listed items at NO FEE to the owner. Unfortunately the weather has been less than ideal to complete roof repairs of this nature, with the winter and rains we have had. This scope of work is scheduled to be completed on 4/19/18.
We are TOTALLY happy with our new roof! Scott was awesome, totally explained everything before and after and the roofers worked very very hard and did a fantastic job cleaning up when they were finished! This has been an awesome experience from start to finish and I can’t say enough wonderful things about Scott since first meeting him at the Home and Garden Show until the job was finished! AAAA PLUS!!
Hi ***,
Glad you were able to make it out to the Home and Garden Show. Thank you for your great review, and happy to hear you were satisfied with our work!
#Wow. What a great experience.
Scott W. was a great help with the whole process. They took care of everything with Ins. and treated me with great customer service. Very thorough about the explanation of everything. Install was a quick and clean process. We are very satisfied with our new roof and I'm sure the envy of the neighborhood. Don't hesitate to contact Feazel for your roofing needs.
Hi ***,
#Thanks!
We appreciate your great review, and happy to hear you were satisfied with our work!
I was very pleased with the excellent service that Scott an Shane provided in services to my roof very professional they completed the job in a timely matter also went over services that they provided I would highly recommend this company giving them a five star rating
Hi ***,
Thank you for your great review, and we're happy to hear you were satisfied with our work!
Feazel was the company we decided to do business with for roof replacement . it was a nightmare. From screws in the siding doing damage to the siding, to nails through the drip edge, missing drip edge, nails not even hammered in around the skylights, the removal of the vent in the roof for the bathroom vent (and they didn't attempt to replace they shingled over it!) I do not recommend them. It took three trips plus for them to correct their mistakes and they left trash in the yard (shingles and boards) on the last trip. They tried billing an extra $1500 in materials and just expected paid for it with no explanations.
Great group of folks. Best I have worked with in a long time. Highly recommend.
Hi ***,
Thanks for your great review, and happy to hear you were satisfied with our work! We appreciate any recommendations!
Scott and Mark are the best at customer service. Very quick response time to a service request. The professionalism of the installation team was excellent. And spot on installation of our roof. 100% satisfied. And I’m hard to please.
Hi ***,
Thanks for your great review, and happy to hear that you were satisfied with our work!
This is the third building our condo assoc. has selected Feazel to provide roofing services for. Once again great price, great project manager, professional crews, on time, on budget. Doesn't get any easier than that. We will use Feazel for building four when it's time for roof replacement.
Hi ***,
Thanks for your great review, and happy to hear you were satisfied with our work! Looking forward to future business.
They seem to do a real good job on installing the new roof and cleaning up the yard as best they could. Only found a few roofing nails in the mulch. What I question was some of the debris left in the gutters.
Hi ***,
Thank you for your great review, and we're happy to hear you were satisfied with Feazel!
If there is still debris in the gutters, please give us a call and we'd be happy to remove anything unnecessary from the install.
Thank you again!
Poorest quality of workmanship I have ever experienced.