Facebook

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- Someone posted an unfair review of my business: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]
I am rejecting this response because: Okay. I will be waiting for your reply and feedback...rather impatiently since I have already waited for so long. :( thank you for your efforts!
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. They have enabled my account. I only hope it stays that way. 
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2016/01/11) */
Hi [redacted],
Thank you for writing in about your issue. We have taken steps to try to remedy this and you should be able to invite your friends again. Can you please try to do this and let us know if the problem persists?
Thanks!...


[redacted],
Facebook
Initial Consumer Rebuttal /* (2000, 7, 2016/01/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for the assistance!

Initial Business Response /* (1000, 5, 2015/04/16) */
Hi [redacted],
Thanks for contacting Facebook.
We're currently investigating this issue further. I'll give you an update as soon as we have more information.
We appreciate your patience and understanding.
Thanks,
[redacted]
Payment...

Support Specialist
Facebook

Complaint: [redacted]I am rejecting this response because: [redacted] as listed on the complaint.  The system auto-disabled my account due to faulty algorithms or whatever is used to scan postings.Sincerely,[redacted]

Initial Business Response /* (1000, 5, 2015/06/03) */
Hi [redacted],
Thanks for contacting the Revdex.com. I apologize for the inconvenience on your ad payments.
Please note that your ad charges are not prepaid and will be billed as your ads deliver. In any case, your primary payment method will always be...

charged for all of your ad campaigns. Another payment method on your account may be charged if a payment on your primary payment method fails.
Learn more about changing your payment method:
https://www.facebook.com/help/newpayment?ref=cr
As far as your billing schedule, you'll be charged for your ads each time you reach a certain billing threshold, as well as at the end of the month for any leftover balance you have.
The first billing threshold is $25, and will rise with each successful charge to $50, $250, $500 and $750.
You can always check your current billing threshold in the Billing section of your ads manager:
https://www.facebook.com/ads/manage/billing.phpref=cr
Thanks,
[redacted]
Ads Payments
Facebook

Hi, We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.com. For further assistance please visit the Help Center to find the best way to report this kind of issue: https://[redacted]?helpref=facebar_dropdown_help Thanks, The Facebook Team

- The URL of the account
profile
[redacted]
page
[redacted]
 Keep this account but permanently delete the others
 - A description of your profile picture 
profile image
[redacted]
Profile cover image
[redacted]
--------------------------------------------------------------
Page
profile image,
[redacted]
cover image
[redacted]
[redacted]
--------------------------------------------------------------------------
 An estimate of when the account was created
 about 5 days ago 
--------------------------------------------------------------------------
The email associated with the account
[redacted]
phone number: [redacted]
-------------------------------------------------------------------------- [red...⇄ /> I am also needing to connect my [redacted] store [redacted] which sells pro audio / DJ equipment, DJ Lighting, clothing my facebook page.
 
but for some reason the sales channel app keeps showing old information / items that do not relate to my current[redacted] store.
I've contacted [redacted] about this, and they said this is something you guys need to fix.
Please make sure that when I go to connect my [redacted] store, to my fb shop, no red flags pop up, and your software doesn't automatically disable my account.
So I can have time to work on fixing any issues and get everything in line with your company standards so we both can remain in good standing with each other
[redacted]
Home address & phone
[redacted]
[redacted]
[redacted]
 Company phone Number
(in the process of finding an office)
[redacted]
to be on the safe side  so you know I'm a real start up business
[redacted]
Business Registrations
[redacted]
Copyrights
[redacted]
[redacted]
[redacted]
[redacted]
 
[redacted]
[redacted]
 
[redacted]
[redacted]
 
[redacted]
[redacted]
 
[redacted]
 
 
 
[redacted]
 
[redacted]
[redacted]

Hi,Thanks for writing in to Facebook through the Revdex.com. It looks like you're reporting an account that was hacked. To get immediate help, please report the account here:[redacted]From this section of the Help Center you can lock down your account and learn how to keep it safe...

in the future. Since we don't support hacked accounts through this channel, this is the best way to get help. Sorry for any inconvenience.Thank you for contacting Facebook,**The Facebook Team

Initial Business Response /* (1000, 6, 2014/12/23) */
Hi [redacted],
Thanks for bringing this to our attention. After investigating your report, it appears that you haven't provided the requested documentation.
In your previous correspondence with a Facebook representative, you repeatedly mention...

that have previously provided your identification. However, I am unable to locate any instances where you have provided the documentation that has been requested.
Unfortunately, we are unable to assist you without the required documentation. If you wish to provide us with the documentation that has been requested, please do so using the existing communication channel that you have open with a Facebook representative.
Thanks,
[redacted]
The Facebook Team
Initial Consumer Rebuttal /* (3000, 8, 2014/12/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
As requested by Facebook I have confirmed my ID by correctly answering THEIR confirmation requests.
At lease twice I have correctly identified the images of friends that sent to me and asked me to identify them this I successfully did.
After correctly sending them my phone number, I correctly sent Facebook the correct confirmation codes on FOUR separate occasions. I have since sent copies of the confirmation codes that Facebook requested to them several more times, with no answer regarding them from Facebook.
Each time I sent the individual confirmation codes to them they acknowledged that they were correct by giving me back my account, only to remove it after a few hours.
I notice how Facebook keep sending back a scripted rely and will not answer any of my valid questions as to why they will not accept my proof of my ID that I have sent them many times, using THEIR confirmation requests.
After reading that Facebook lost over six million passwords and after seeing that Facebook are now sending out links in their "survey"form that link to malware that they refuse to comment on.
And after seeing the many breaches of trust that Facebook have been reported for. They now want me to put the safety of my family and myself at risk by sending them my personal details, why? just so they can take away my account again after I comply as they have done every time I have complied with their confirmation requests in the past.
I have MORE than adequately confirmed my ID to their satisfaction many times using Facebook's confirmation requests so I now ask that my account be re instated as Facebook have more than adequate proof of my ID.
Final Business Response /* (4000, 11, 2014/12/30) */
Hi [redacted],
As previously mentioned, we won't be able to reactivate your account until you provide the requested documentation.
Thanks for bringing these fake accounts to our attention. The best way to let us know about abuse is to use the nearby "Report" link when you see the abuse on Facebook.
You can learn more about using report links by visiting the Help Center:

https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr
Facebook also provides several tools for addressing abuse on the site, including:
- Sending a message to the person who posted
- Blocking the person from contacting you
- Reporting the person if their behavior is abusive
Learn more about these tools in the Help Center:

https://www.facebook.com/help/tools/?ref=cr
Thanks,
[redacted]
The Facebook Team
Final Consumer Response /* (4200, 14, 2014/12/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Att Facebook. You say report fake accounts. I have done this several times and Facebook seem incapable of removing the fake accounts (All SIX of them ) It is clear that Facebook is incapable of enforcing their own rules.
I have several reports of Facebook allowing obvious and clear violations to occur and it sometimes takes literally hundreds of complaints to get Facebook to act. Yet they seem to act quickly in closing down many genuine accounts as the many complaints bear out.

I notice that Facebook are very reluctant to discuss these serious matters with their customers. If Facebook was an ethical organization they would willingly fix these massive problems, but as they seem to not care what does that make them?
[redacted] and his pals who own the SIX fake accounts that you seem incapable of finding has also set up other impersonation accounts and blogs with literally thousands of fake and defamatory comments, as he is very [redacted] off at the people who have helped closed down his many scam websites and so is now scamming you and you seem incapable of seeing how he is fooling you.
But that is what scammers are like, they are BELIEVABLE, this is why they are successful at stealing money from innocent victims. You are now actively supporting and aiding these scammers by allowing them to set up fake accounts that impersonate people whose only crime is to fight the scammers and aid their victims. How does that make the Facebook support staff feel? I personally would not work for an organization that allows such tings to go on.
I am very disappointed with the lack of ethics of Facebook and those who support such a corrupt organization.
I see that Facebook has managed to lose over six million customers passwords and to have been guilty of allowing child abuse people to actively use the Facebook accounts with impunity. So much for the ethics of Facebook.
I am intent on escalating the publicity of these unethical acts by Facebook as this is something that should be posted for all to see.

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution is semi-satisfactory to me. I have come to expect that Facebook treats all complaints as "not worthy of a legitimate" response. There is no proof they have fixed the problem.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hi **,Thanks for reaching out to Facebook through the Revdex.com. We've reviewed your report and it looks like this is no longer an issue. Sorry for any inconvenience this has caused.Thanks,[redacted]The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- Someone posted an unfair review of my business: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because: It is absurd. I want to close my facebook page. I can not get through to facebook to just close my page. Instead they send canned responses stating the same thing they said the time before. Please make a negative case against facebook. They have stolen my trademarked information and refuse to responsd online via certified letter or Revdex.com.Sincerely,[redacted]

Initial Business Response /* (1000, 5, 2015/07/21) */
Hi [redacted],
I'm so sorry to hear you had problems with your account! We've reviewed your report, and it looks like this is no longer an issue. If this happens again, please reply to this email with details, and we'll do our best to help....

Sorry for any inconvenience this caused.

We also recommend checking out the Help Center for more information and answers to common questions:

https://www.facebook.com/help/?ref=cr
View updates from your support dashboard: https://[redacted]

Thanks,
[redacted]
Community Operations
Facebook

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I already have uploaded the ID a few times but no response whatsoever from it :/ Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because: I have tried several times to upload my maine state id with no success. it is the only id I have since I dont drive...I am also in the middle of a lawsuit with the police in [redacted], and facebook knows this. facebook is trying to stop me or make it more difficult to file a class action lawsuit by blocking me from my friends...Sincerely,[redacted]

Hi [redacted],Thanks for contacting Facebook through the Revdex.com. We’re sorry to hear that you’re having trouble logging into Facebook.- If you can't identify your account, visit the Help Center for tips on how to find it: [redacted]- Try resetting your password. If you know the email address, username or phone number associated with your account, you can request a new password: [redacted]- If you don't have access to the email address on the account, you may be prompted to answer a security question or be asked to recover your account through your friends. Please keep in mind that not all Facebook accounts will meet the requirements for these options.Still having trouble logging in? Find more information in the Help Center:- Login and password: [redacted]- Recovering your account through friends: [redacted]Thanks,[redacted]The Facebook Team