Facebook

Initial Business Response /* (1000, 5, 2015/03/19) */
Hi [redacted],
Thank you for reaching out to Facebook. We've reviewed your report, and it looks like this is no longer an issue. We had locked your account because it looked like it might have been hacked. If this happens again, please reply to...

this email with details, and we'll do our best to help. Sorry for any inconvenience this caused.

We also recommend checking out the Help Center for more information and answers to common questions:

https://www.facebook.com/help/?ref=cr

Thanks for contacting Facebook,
[redacted]
The Facebook Team
Initial Consumer Rebuttal /* (3000, 7, 2015/03/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is not true my account was blocked because of a cartoon I posted and they even told me that is why the account was blocked and th showed me the picture and reason why so they are not being honest . While my account is now unblocked after a week I feel facebook policies are anti AMERICAN and they promote the activities on social network of antisemites and terrorist activities people like New England Commentary and [redacted] graef for example are some of the thousands who post hate on JEWISH blogs like israel news and Jerusalem post [redacted] should be ashamed of himself and the employee who blocked me should be aware of freedom of speech in America my response of posting the cartoonn was in response to their hateful posts a cartoon not a picture of putting JEWS in ovens or hitler etc you have heard of blood diamonds when mr [redacted] is making money of the souls of all the JEWS who died in the holocaust and those who die today due to antisemites and terrorism.
Final Business Response /* (4000, 9, 2015/04/03) */
Hi [redacted],
We appreciate the feedback. We're always trying to improve the Facebook experience. If you have any other suggestions, please reach out to us here: https://www.facebook.com/help/suggestions

Thanks,
[redacted]
The Facebook Team
Final Consumer Response /* (4200, 11, 2015/04/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This was basic ignorance and violation of my freedom of speech I hope that more people complaint about their antisemetic employees perhaps they should see the hateful comments and cartoons against the Jews and maybe [redacted] will block these accounts as they spew violence and hatred and bullying

Initial Business Response /* (1000, 6, 2015/08/24) */
Hi,
As previously explained, until we receive an accepted form of ID that matches the information listed on the account we won't be able to respond to this case or assist you further. This decision is final.
In the meantime, this account...

will remain locked as a security precaution. While it's locked, the account won't be visible on Facebook or appear in search.
Thanks,
[redacted]
Community Operations
Facebook
Initial Consumer Rebuttal /* (3000, 8, 2015/08/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They will not allow me to get my pictures.
I might have to sue to get them back
Final Business Response /* (4000, 10, 2015/08/27) */
Hi [redacted],
Thanks for contacting us. We're currently unable to confirm your name. This might be because your name doesn't follow our name standards. Please visit the Help Center to learn what names are allowed on Facebook:
https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr

If this is the name you're known by in everyday life, please help us confirm it by replying and attaching identification that confirms your name.
The fastest way to confirm your name is to send us a government-issued ID.
If you don't have a government-issued photo ID, you can submit 2 forms of ID that show the same name. Also, one of the IDs must include a photo or date of birth that matches the information on your profile.
If you don't have an ID that shows your name as well as your photo or date of birth, you can provide 2 forms of ID that show the same name, and one ID that includes a photo or date of birth that matches the information on your profile.
Please save the file(s) as a JPEG and cover up any personal information that we don't need to confirm your identity (ex: address, driver's license number).
Learn more about the types of ID we accept in the Help Center:

https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr
We hope you can help us confirm your identity so we can resolve this issue.
Final Consumer Response /* (4200, 12, 2015/08/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They have STOLEN AND WILL NOT RETURN MY photos of MY daughter, ALL of them! ALL THOSE MEMORIES STOLEN! THEY WONT DO ANYTHING TO HELP! THEY WONT GIVE THEM BACK! THEY ARE HORRIBLE PEOPLE WHO SOLD THEIR SOULS!

Complaint: [redacted]
I am rejecting this response because:  i have tried the help center and it wont help me unlock my account
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:It's not complete. I still have to wait for them to come back to me. Let's hope it will be solved and I will be able to get in touche with a real person.
Sincerely,
[redacted]

Initial Business Response /* (1000, 8, 2016/03/20) */
Hi [redacted],
We've reviewed your report, and it looks like this is no longer an issue. If this happens again, please let us know, and we'll do our best to help. Sorry for any inconvenience this caused.

We also recommend checking out the...

Help Center for more information and answers to common questions:

https://www.facebook.com/help/?ref=cr

Thanks,
[redacted]
Community Operations
Facebook

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Here is the link that Facebook wanted [redacted]Sincerely, [redacted]

Initial Business Response /* (1000, 5, 2014/09/18) */
Hi [redacted],
Thanks for contacting Facebook. We appreciate your patience.
After reviewing your request, we unfortunately cannot refund your purchases. However, for future reference, you can remove your credit card from the Payment Methods...

section of your Payment Settings:
https://secure.facebook.com/cards.php?ref=cr
From here, click Remove next to the credit card or PayPal account that you'd like to remove. This should help prevent future purchases made on your account.
Please let me know if you have any more questions.
Thanks,
[redacted]
Payment Operations
Facebook

Initial Business Response /* (1000, 6, 2016/01/08) */
Hi [redacted],
Thank you for reaching out.
If you believe content on Facebook is violating your Intellectual Property rights, such as copyright or trademark, please submit a claim here:...

https://www.facebook.com/help/contact_us.php?id=XXXXXXXXXXXXXXX.
This is the dedicated channel for IP reports.
Thank you,
[redacted]
Community Operations
Facebook

Complaint: [redacted]
I am rejecting this response because: Resolving this issue would be contingent on my being able to respond to their message, which I cannot. It also appears to be an automated reply and my complaint wasn't actually read. 
Sincerely,
[redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: [redacted]Thanks,[redacted]The Facebook Team

Hi,It looks like your timeline doesn't represent you as an individual person. As a result, we've determined that your timeline should be converted to a Facebook Page. Don't worry, we'll help you convert your timeline into a Page the next time you log in. During this process, your profile picture, friends and public photos will be moved to your new Page. Your account will be converted into a business account so you can manage your Page and your ad campaigns.For more information about this process, please visit: [redacted]Thanks,[redacted]Community OperationsFacebook

Complaint: [redacted]I am rejecting this response because: None of the options applied to my issue. The two unauthorized charges taken out of my account applied to nothing. They were just randomly taken out. Ive since cancelled that card and re-ordered a new one so Facebook cannot take more money out of my account. Sincerely,[redacted]

Complaint: [redacted]
I am rejecting this response because:I have already tried these recommended options and cannot access my Facebook account. I sent the complaint with the intent of deleting or hiding the profile because I can no longer access it. Facebook has responded as if they did not actually read my complaint. All the things I addressed in my complaint would have answered many of the questions Facebook had in their response. Just to restate my intention, I want Facebook to delete my account that I can no longer access because it causes confusion among my friends and family.
Sincerely,
[redacted]

Hi,Thanks for your continued patience. We're reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,[redacted]The Facebook Team

Initial Business Response /* (1000, 5, 2015/03/26) */
Hi [redacted],
We've reviewed your report, and it looks like this is no longer an issue. If this happens again, please reply to this email with details, and we'll do our best to help. Sorry for any inconvenience this caused.

We also...

recommend checking out the Help Center for more information and answers to common questions:

https://www.facebook.com/help/?ref=cr
Thanks,
[redacted]
The Facebook Team

Complaint: [redacted]
I am rejecting this response because: I know that Facebook can access my...

info with my email that is included in this complaint. I can't possibly supply a URL as I can't log into my account. This has been ongoing for more then 2 months . I receive notices of ongoing activity but although Facebook is supposed to be looking into the matter nothing seems to get done. It seems that "someone" reported me as fake, I assure you I am real. It seems ludicrous to suspend an account without the user having an opportunity to dispute. I'm sure anyone can call someone else fake I've had my account nearly 10 years with the same info. Why is it I only receive bot type responses? And can't receive a response from a real person that actuallly reads and responds to emails?
Sincerely,
[redacted]

Hi[redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide...

some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.
 Other:- I believe my content was removed in error: [redacted]- I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted]Thanks,[redacted]The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- I am not receiving my security code: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]
I am rejecting this response because: It does not resolve the issues. I have provided my Facebook account number already, but here is my e-mail address as you requested: [redacted]
Sincerely,
[redacted]

Hi[redacted],Thank you for contacting us through the Revdex.com. We were unable to find an account with the number provided. To gather more information, can you provide us with the email address associated with the account you're referring to?Thanks,[redacted]The Facebook Team