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Facebook Reviews (1887)

Initial Business Response /* (1000, 5, 2015/11/24) */
Hi ***,
Thanks for reaching out to Facebook through the Revdex.com
Your account is still secureWhile anyone can request a password *** using an account's login email address, as long as only you have access to your login email address, no
one else should be able to access your account
Unfortunately, we can't delete your account for you in this caseHowever, you can delete your account at any time
Learn more about how to delete your account through our help center:
https://www.facebook.com/help/XXXXXXXXXXXXXXX/
We appreciate your understanding
Thanks for contacting Facebook,
***
The Facebook Team

Hi ***,Thanks for reaching out to us, but unfortunately we can't confirm you're the owner of this accountPlease reply with a scan or photo of your government-issued identification that has your name and photo or name and date of birth.If you're unable to provide your government-issued ID, please
visit the Help Center to learn about the other types of ID we accept:https://www.facebook.com/help/159096464162185/?ref=crKeep in mind that the information on the ID you provide must match the information on the accountPlease cover up any personal information we don't need to confirm your identity (ex: address, Social Security number) and save the image(s) as a JPEGWe hope to hear from you so we can help.Thanks,***Community OperationsFacebook

Hi***Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find
an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- My Facebook account has been hacked: ***I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: ***Other:- I need to report an unauthorized charge or request a refund: ***Thanks,***The Facebook Team

Initial Business Response /* (1000, 5, 2015/05/26) */
Hi ***,
Thanks for your reportWe'd like to investigate this issue, but we need a little more informationPlease provide the following details to help us diagnose and fix your problem:
- The names of your companies
- The Facebook
URLs to your company pages
- Messaging you received from Facebook regarding the removal of your content
Thanks,
***
Community Operations
Facebook

Initial Business Response /* (1000, 5, 2016/03/10) */
Hi ***,
Thanks for your reportIn order for us to investigate, we'll need a little more informationPlease respond back with URLs to the specific content you are reportingOnce we have this information, we'll be able to begin our
review
Thank you,
***
Community Operations
Facebook
Initial Consumer Rebuttal /* (3000, 7, 2016/03/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Facebook Failed to RESPOND IN AMOUNT OF TIME FOR 1!
> THIS PERSON "CALLING PEOPLE D**KS, YET NOT REMOVING SUCH POSTIS "BULLYING" - YOU SHALL BE ASHAMED! ALL THIS PERSON DOES IS BULLY PEOPLE
THE URL: (function(d, s, id) ( var js, fjs = d.getElementsByTagName(s)0; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.3"; fjs.parentNode.insertBefore(js, fjs);)(document, 'script', 'facebook-jssdk'));Facebook removed my post about Jim from earlierWay to be a dick like Jim, Facebook.Posted by Sam Boyd on Wednesday, February 24,
Final Business Response /* (4000, 9, 2016/03/31) */
Hi Jim,
I have removed some of the content you reported
You may want to consider blocking this userPlease see this Help Center article for more information:
https://www.facebook.com/help/
Regards,
Tim
Facebook
Final Consumer Response /* (4200, 11, 2016/04/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Thanks Tim
> HOWEVER, IT TAKES This LONG For YOU TO Remove SUCH Comment?
WHEN I, Or Family Members Get Attacked/Cyber Bully & "PROPER REPORT IT ON FACEBOOK"
ONLY TO GET A LOUSY REPORT BACK as IT DON'T VIOLATE TERMS -
SORRY TO SAY, WHEN IT'S COMPUTER GENERATED, THAT'S UNCALLED FOR, AND THIS TYPE, NEEDS HUMAN TO STEP-IN!
THIS IS REASON

Initial Business Response /* (1000, 5, 2015/12/27) */
Hi *** *** ***,
Thanks for contacting Facebook
I apologize for the inconvenience on your ad charges and current advertising experiencePlease note that your last charge was refunded and you were already issued a courtesy ad
credit, which will automatically apply to your next ad charges
Keep in mind that if you currently have an outstanding balance, it'll be charged to your primary payment method, but subsequent charges will be deducted from the ad credit
You can view your applied codes and balances in the Payment Methods section of your ads manager:
https://secure.facebook.com/ads/manage/funding.php?ref=cr
Thanks,
***
Ads Payments
Facebook

Initial Business Response /* (1000, 5, 2014/11/06) */
Hi ***,
Thanks for contacting FacebookWe appreciate your patience
Your individual in-game purchases on Facebook may be grouped together before being billed to the payment method you've selected
For instance, if you make
charges for $each, they may be grouped together and billed to your credit or debit card as a single $chargeIf you made a single purchase under $10, the appearance of this charge on your bank statement may be delayed one to days
You can review your past Facebook purchases and how they were billed to your credit or debit card by viewing your Facebook Purchase History:
https://secure.facebook.com/settings?tab=payments?ref=cr
When viewing your Purchase History, charges made to your credit or debit card containing multiple individual game purchases will be listed as being purchased from Facebook GamesThe individual purchases that make up that charge will be listed immediately below
To see an example, please visit the Help Center:
https://www.facebook.com/help/XXXXXXXXXXXXXXX?ref=cr
Thanks,
***
Payment Operations
Facebook
Initial Consumer Rebuttal /* (3000, 7, 2014/11/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The payments taken, I did not authorize, nor did I spend those amounts of moneyThey were very odd amounts, that are not even listed when you do purchase itemsLike I said, I only purchased items from cents, to 4.90, and that is it, I live on a fixed income, and cant afford the other ridiculous amounts that they charge
Final Business Response /* (4000, 9, 2014/11/13) */
Hi ***,
Thank you for your emailI'd be happy to assist you
I have looked into your request, and these charges do appear to be the bundled transactions that we previously mentioned
You can view your recent Facebook purchase history on the Payments tab of the Account Settings menuFrom here you can see all items purchased in Facebook games and view detailed receipts showing items you have purchased with the creditsTo view your recent transactions follow these steps:
1) Log into your Facebook account
2) Click on "Account Settings" in the Account drop-down menu in the top right corner of the home page
3) Click on the "Payments" tab
4) Next to "Purchase History" click "View."
If you select a bundled charge in this view, then you will see the individual transactions that make up that bundled chargeFor example, the $charge made on October 29th consists of two $charges and one $charge made on October 27th
Let me know if you have any further questions
Thanks for contacting Facebook,
***
Payment Operations
Facebook

Hi ***,Thank you for your inquiry through the Revdex.comIt looks like your issue has been resolved through correspondence with FacebookYour account has been reactivated.Thank you for contacting the Revdex.com.***Payment Support Specialist

Initial Business Response /* (1000, 6, 2015/03/04) */
Hi ***,
I'm sorry to hear that you are having problems with your accountAs we mentioned previously, we do have certain restrictions in terms of quality and quantity of posted content so that we can keep our community safeYour
restrictions should now be lifted
Please let me know if you have any more problems,
***
Community Operations
Facebook
Initial Consumer Rebuttal /* (3000, 8, 2015/03/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
***, Community Operations, Facebook stated in her response "Your restrictions should now be lifted."
We checked this morning (Friday, March 6, 2015) and confirmed that the restriction is till in effect in that we can not add pictures to our photo album or create a new photo album
*** further makes the comment:
"As we mentioned previously, we do have certain restrictions in terms of quality and quantity of posted content so that we can keep our community safe."
However, Facebook still refuses to state what we may have done specifically as justification for having the restrictions imposed in the first placeOur position is that we have done nothing to violate Facebook community standards and that said restrictions where imposed unjustly
Broken Wing is a non-profit avian welfare organizationWe rely, in part, on our Facebook presence and the ability to post pictures of our parrots, most deemed 'special needs' to generate donations to be used for their care
In the past, *** *** has come under attack by members associated with the Facebook pages Parrot Poop and *** *** Said pages has openly harassed us and those friendly to Broken Wing with their posts which is in direct violation of Facebook Community standards and yet, Facebook chooses to look the other way and not impose any restrictions on either page
In retrospect, *** *** does not allow any harassing material of any kind on our pageI encourage Facebook to monitor parrot *** and *** *** for a period of time and they will see for themselves the violations made on a daily basis
Final Business Response /* (4000, 10, 2015/03/13) */
Hi,
After another investigation, it seems that you have successfully recovered your Facebook account
However, if you are still having security issues with your Facebook account after attempting to reset your password, please reply to this email explaining the issue you're experiencing along with your account details so that we can assist you
If you have any other questions concerning the security of your Facebook account, please visit the Security section of our Help Center for more information:
http://www.facebook.com/security
Thanks for contacting Facebook,
Marishka
Community Operations
Facebook
Final Consumer Response /* (4200, 12, 2015/03/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Recovery of our Facebook account was never the issueThe issue was, and still is, Facebook imposing punitive action on our account for no apparent reason or warningWe still can not add pictures to our photo album and/or create a new photo album
When we initially advised Facebook of this situation, as we previously stated, received the following response:
"It looks like you're blocked from using certain Facebook featuresWe have limits in place to prevent behavior that other people on Facebook may find disruptive or abusivePlease be patient while you wait for this block to be lifted."
After repeated requests for Facebook to disclose what behavior Facebook claims we have perpetrated, our requests seem to be falling of deaf earsThe block is still in place on our account
Being a non-profit avian welfare organization, we rely on the ability to post pictures in our photo album of parrots in need to generate donation revenue which is being denied us because Facebook fails to resolve this situation

Initial Business Response /* (1000, 5, 2015/04/23) */
Hi Lucette,
Thanks for contacting Revdex.com
I apologize for any inconvenience in your ad chargesPlease note that you have already been refunded your last charge on your primary payment methodPlease allow 3-business days for the money to
show up in your account
In order to remove your payment information, you'll need to close your ad account:
Go to your ads manager and click Settings in the left column
Scroll down to the bottom of the page
Click Deactive Ad Account on the bottom right
Closing your account will stop all of your campaigns currently runningThe payment methods on your account will be removed automatically after your outstanding balance has been paidIt may take up to business days for your account balance to be settled
After disabling your ads account, you can also remove your credit card from your Facebook account:
https://www.facebook.com/help/removepayment?ref=cr
Thanks,
Dean
Ads Payments
Facebook
Initial Consumer Rebuttal /* (3000, 7, 2015/04/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
MY name is not LucetteThis response was obviously not intended for meFacebook only offered to credit me for the ad for a future adI had to dispute the chargeThey provided no refund and probably the worst customer service I have ever experiencedI will never use any paid services for Facebook and will certainly let everyone I can know what horrible customer service they provideI do not consider this matter closed and even though I got my money back by disputing the charge through my bank ( I had to cancel that debit card) I will not let this matter lieIt is now my life's mission to let everyone know how deplorable the Facebook ads strategy isYou can launch an ad campaign to "Boost a post" whatever that means, with clicks of a mouse, meaning a cat could launch a $a month ad campaignBut you can't get a hold of anyone for days minimum who can actually pretend they are looking into it, then get no type of resolution other than a creditThis business strategy is intentional to generate revenue and they make it difficult to resolve while charges continue to build daily
Final Business Response /* (4000, 9, 2015/05/04) */
Hi,
Thank you for your inquiry through the Revdex.comTo address your inquiry in the most expedient manner, please visit the Payments Support Contact Form: https://www.facebook.com/help/contact/(http://www.facebook.com/help/contact/XXXX... A Facebook representative will then be able to fully investigate your accountThank you for contacting Facebook
***
Payment Support Specialist
Facebook
Final Consumer Response /* (4200, 11, 2015/05/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Again, they only provide a link to fill out a form emailThe only response I have had from them is an email saying they will credit my "ad account"I don't even want an ad accountI never wanted an ad accountThey absolutely refuse to address the specific issue and do not offer a reasonable resolutionAt his point, the only way I will drop this mater and consider the matter closed is a phone call from someone at Facebook offering an apology and so I can give them feedback on my experience

Hi ***Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't
find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.- Facebook is asking me to submit ID: ***Thanks,
***The Facebook Team

Initial Business Response /* (1000, 5, 2015/01/29) */
Hi ***,
Thanks for contacting FacebookWe appreciate your patience
I have looked into your account againIt looks like a family member or someone you may know personally made these unauthorized chargesI suggest you contact any
person who may have had access to your account and ask them if they've used it
Unfortunately, our Payment Terms don't allow for refunds in this case
You can learn more about refunds in our Payment Terms:
https://www.facebook.com/payments_terms?ref=cr
To make it easy to buy things on Facebook, we store your payment information for future purchasesIf you'd like to remove any credit cards or PayPal accounts listed on your account, visit the Help Center:
https://www.facebook.com/help/XXXXXXXXXXXXXXX?ref=cr
We appreciate your understanding
Thanks,
London
Payment Operations
Facebook
Initial Consumer Rebuttal /* (3000, 7, 2015/02/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It was NOT a family member that made these charges this is ridiculous that I have to go around the world to get my money back that NO ONE IN MY HOUSE SPENT! I have no one in this house....So no one spent the money and I want it refunded
Thanks!
Final Business Response /* (4000, 10, 2015/02/05) */
Hi ***,
Thank you for your emailI'd be happy to assist you
Unfortunately, I am unable to refund the charge(s)
I apologize for any confusion you experienced when making your purchaseFacebook only issues refunds for fraudulent charges so I will be unable to refund you in this particular case
Thank you for contacting Facebook,
***
Payment Operations
Facebook
Final Consumer Response /* (4200, 12, 2015/02/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There is no confusion here? The charges were fraudulent charges not of me or anyone in my householdI have spent countless hundreds to Facebook and when charges like this occur NOT OF me confriming them though no one in my house did them I want my money backI wont accept anything but my money back!
Thanks!

Initial Business Response /* (1000, 5, 2014/11/14) */
Hi ***,
Thanks for reaching out regarding your issue with Facebook GroupsWhen you change the privacy settings of a large Group, you receive a pnotification that says, "Are you sure you want to make this group's content more
private? Since this is a large group you cannot change it back." In order to change the privacy settings, you must click "Confirm"
Unfortunately, we cannot revert the privacy settings of your group to a more relaxed state, as this would be unfair to other members of the groupPeople may have shared content that they were only comfortable sharing in a secret Group environmentIf we were to revert the privacy setting, their content would be shared to a potentially larger audience without their consent
Thanks,
***
The Facebook Team
Initial Consumer Rebuttal /* (3000, 7, 2014/11/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
every member of this group was a part of it when the group was simply CLOSED, meaning the settings they agreed to were while the standards were CLOSED not secret, the change to secret was an accident as mentioned beforeTo change the settings would be setting it back to the status in which all the members agreed to originally
the fact is that there was NOT a pop up asking to confirm as you state there wasI believe this was a glitch in the system because I would not have agreed to a permanent change
Final Business Response /* (4000, 9, 2014/11/18) */
Hi ***,
As previously mentioned, we are unable to revert the group to less restrictive privacy settings due to privacy concerns
I sincerely apologize for any inconvenience this might cause
Thanks,
***
The Facebook Team

Initial Business Response /* (1000, 5, 2014/09/18) */
Hi ***,
Facebook respects the intellectual property rights of others and is committed to helping third parties protect their rightsOur Statement of Rights and Responsibilities prohibits users from posting content that violates another
party's intellectual property rightsWhen we receive a valid notice of IP infringement, we promptly remove or disable access to the allegedly infringing contentWe also terminate the accounts of repeat infringers in appropriate circumstances
For more information on reporting an intellectual property violation, please refer to the Help Center: https://www.facebook.com/help/XXXXXXXXXXXXXXX/
Unfortunately, we are unable to resolve intellectual property reports via this support channel due to the sensitive nature for the requests
Thanks for your understanding,
***
The Facebook Team
Initial Consumer Rebuttal /* (3000, 7, 2014/09/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The account set up in the name of my business was NOT set up by meTherefore I cannot deactivate it because in order to deactivate it I have to log inI cannot log in because I don't have an accountI do not want to start an account because I despise your practices and want nothing whatsoever to do with Facebook
All you have to do to resolve this is to deactivate the account from your endI will not rest until you do soI hate to get a lawyer involved but if you do not deactivate this bogus account that I never signed up for, I will have to seek legal representationAccording to what I have read, you do not allow anyone to set up an account in another person's nameYet that is exactly what you did
Please, take it down now
Final Business Response /* (4000, 9, 2014/10/01) */
Hi ***,
As previously mentioned, we are unable to resolve intellectual property reports via this support channel due to the sensitive nature of the requests
For more information on reporting an intellectual property violation, please refer to the Help Center: https://www.facebook.com/help/XXXXXXXXXXXXXXX/
Thanks for your understanding,
***
The Facebook Team
Final Consumer Response /* (4200, 11, 2014/10/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The page for people who do not have a facebook account does not work! If I click on "report a violation" and the hit "send", nothing happensThe "send" button is blurry and it does not functionThere is no other way to contact you through your website unless I join facebook
Is it blackmail? You're trying to get everyone to join? If there is no other way for a non-member to contact you except through this site and you refuse to work with me through this site, you are not behaving in an ethical mannerI DID read in your page on intellectual property rights, this statement: "You will not provide any personal information on Facebook, or create an account for anyone other than yourself without permission."
Well YOU created an account for someone other than yourself without permissionYOU have violated your OWN terms of serviceYou must then, according to your own rules, delete the account
Please do it NOW!

Initial Business Response /* (1000, 5, 2015/04/09) */
Hi ***,
Thank you for reaching out to FacebookWe'll be happy to assist you, but first we'll need some additional information about your accountPlease provide as much of the following info as possible:
- Your full name as it
appears on your Facebook account
- Your date of birth (month/day/year)
- Email address and mobile number originally associated with your account
- A link (URL) to your profile on Facebook
Once we have this info, we'll take further steps to assist you
Thanks for contacting Facebook,
***
The Facebook Team
Initial Consumer Rebuttal /* (3000, 7, 2015/04/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have not received that email from Facebook at any email to include: ***@readyrashid.com or ***@gmail.com, infact I only get the same negligent responses asking me for my i.d over and overI have sent again todayPlease see pasted from today:
From:
Stef (Add as Preferred Sender)
Date: Fri, Apr 10, XXXX X:XX am
To: "***@readyrashid.com"
Hi ***,
Thank you for your e-mail
I'm sorry for the inconvenienceLike I asked in my previous e-mail, could you please provide me the id of the ad account you are referring to and a screenshot of the specific (error) message that you are noticingPlease link the screenshot to a web URL as it's easier to shareThen I'll try and find out if we can solve this matter asap
Thank you and kind regards,
***
Global Marketing Solutions
Facebook
Original Message
From: ***@readyrashid.com
Sent: 4/7/XXXX X:XX PM
To: ***@fb.com
Subject: RE: Your Facebook Advertising Support Request ref:_00DA0K9kF._XXXXXQtoXF:ref
I just sent the attachments to FB from my ***@gmail.com address and I got return mail saying theres no support sending to the email, why is the process so punishing on good customers??? Can I please get this fixed now?
Kind Regards,
*** ***, CEO
OutFront Films
NOTE:
I sent the screenshot and I.D copies again today April 10,
Final Business Response /* (4000, 23, 2015/05/13) */
Hi ***!
I'm sorry to hear you're having problems with your accountI'm happy to investigate further for you, but I will need the email you signed up for Facebook with, or the link to your Facebook profilePlease get back to me with that information and I would love to help you ASAP
Thanks,
***
Community Operations
Facebook
Final Consumer Response /* (4200, 25, 2015/05/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Please see the information requested from facebook:
email: ***@gmail.com
www.facebook.com/readyrashid

Initial Business Response /* (4000, 17, 2015/12/18) */
Hi ***,
Thanks for writing inWe appreciate your patience
I have reviewed these purchases and can confirm that they have been refunded
I apologize for any confusion surrounding the recent order that was refunded to your account on
12/10/Refunds can take up to 7-business days to complete and appear on your statementPlease be aware that a refund to a PayPal account will only appear on your PayPal statement
I have reviewed your account, and it does appear that the refund has successfully processed within the systemIf 7-business days have passed *** you have not received your refund, please reach out to your bank, which should be able to provide you with more information about your refund
Please let me know if you have any further questions
Thanks,
***
Payment Support Specialist
Final Consumer Response /* (3000, 15, 2015/12/16) */
***Document Attached***
Can I reopen case?
Charges from 12/4-12/
I was contacted by facebook payment support and they said that after they investigated these charges they believed my account was compromised and they refunded all fraudulent purchases back to the original sourceI have yet to see these refunds credited back on my cardI have tried to contact the payment support team with no way of doing this it seems they have blocked me from using the support inbox

Initial Business Response /* (1000, 5, 2015/11/03) */
Hi ***,
Thanks for verifying your identityWe've unlocked your account, and you should now be able to log back inWe're sorry for the inconvenience
If you have any problems getting back into your account, please let us know
Thanks,
***
Facebook
Initial Consumer Rebuttal /* (3000, 7, 2015/11/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
unlocking my account does me little good at this pointthe complaint was about the $100's spent to advance in my games
due to your lengthy delay, I have been unable to complete "timed quests" & it will cost me even more money now
while I appreciate being able to play the games again, I am still out the monies spent to advance
I feel that you now owe me at least a 50% refund for this ridiculous action taken against me
Final Business Response /* (4000, 9, 2015/11/23) */
Hi ***,
I apologize for any frustration that you may have experienced hereI see that we've been able to unlock your account for you so that you have been able to access it again
Unfortunately, we are not able to offer a refund for previous purchases made on your accountWe are only able to process refunds for fraudulent and unauthorized charges
If you believe that you may have missed out on something in a game while your account was being verified, you may want to contact the application developer directly to see if there is anything they may be able to do for you
Thanks,
***
Facebook
Final Consumer Response /* (4200, 11, 2015/11/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not know who the "application developer" is that you hired to do that job, but it is ultimately your responsibilityi DID miss out on much during the MONTH you kept me from game playyou, not the "application developer", verified me through this Revdex.com action against you, not themfurthermore, as a retaliation for this action, you kept me from purchasing any more game play monies until I said I would contact the game developersyou have waited to respond to me until the last hour, making this drag on & onYOU are responsible & nobody elseyou are the one behaving "fraudulently"therefore you should agree to my resolution

Initial Business Response /* (1000, 5, 2015/07/30) */
Hi ***,
Thank you for your emailIt looks like you're reporting a Group or a PageWe have special channels available for reporting this issue:
- To report a Group: https://www.facebook.com/help/XXXXXXXXXXXXXXX
- To report a Page:
https://www.facebook.com/help/XXXXXXXXXXXXXXX
If you are no longer an admin of this Page and you once held that role, it's possible that another admin removed you from your position as an admin of this PageUnfortunately, we can't make any changes to a Page's administrative privilegesIf you think this Page infringes your intellectual property rights, we can look into removing it from Facebook
- For more information: http://www.facebook.com/***
- To make a claim: http://www.facebook.com/***
Thanks,
***
Community Operations
Facebook
Initial Consumer Rebuttal /* (3000, 7, 2015/07/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Unfortunately, that doesn't helpI had tried to report the page using the tools *** has kindly submitted, but almost all options do not allow you to submit a complaint
Instead most options tell you to just "ignore" the page, which is not at all appropriate when the page contains illegal content
The only option I could find that would allow me to actually submit a report was "harassment" - which didn't fit the case but I couldn't find any other way of submitting a complaint
Because it didn't fit the case, the complaint was dismissed without the person even reading the content
Please either remove this group/page or tell me exactly what steps I can take to ensure I can submit a complaint that won't be rejected without being read
Thanks for your time and help
Final Business Response /* (4000, 9, 2015/08/03) */
Hi ***,
We have reviewed your report and found that it does not violate out Community Standards
If you think this Page infringes your intellectual property rights, we can look into removing it from Facebook
- For more information: http://www.facebook.com/***
- To make a claim: http://www.facebook.com/***
Thanks,
***
Community Operations
Facebook
Final Consumer Response /* (4200, 11, 2015/08/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Apparently Facebook does not believe that illegal content is in violation of their "community standards"
People posting stolen content is illegal

Hi ***Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report and it looks like this is no longer an issueSorry for any inconvenience this has caused.Thanks,
***
The Facebook Team

Initial Business Response /* (1000, 5, 2015/02/26) */
Hi ***,
Thanks for contacting Facebook
According to our records, you account has been reactivatedI apologize for any inconvenience
Please let me know if you have any more questions
Thanks,
***
Payment Operations
Facebook

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